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09-19-2006, 01:16 PM
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#1
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Silver Mist
Currently Looking...
Riverhead
, New York
Join Date: Aug 2006
Posts: 3,011
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Problems with the connection on this server
I have a T1 connection to the Internet in my office which is faster than DSL.
I have been having problems with pages timing out it appears the site is just hanging.......
Either the ISP which handles this sites traffic is not giving enough band width to this site or it's some thing else, this happens everyday.
Sometimes it works normally, sometimes it will not works for a long time.
This post took 4 trys
__________________
Bob
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09-19-2006, 01:21 PM
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#2
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2 Rivet Member 
1973 27' Overlander
Columbia
, South Carolina
Join Date: Sep 2006
Posts: 64
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I am glad that you said that, I thought that maybe it was just me!
__________________
Happy Camping
McLogger, AIR # 16452
1973 27' Overlander
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09-19-2006, 02:13 PM
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#3
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Patriotic

1973 23' Safari
North of Boston
, Massachusetts
Join Date: May 2002
Posts: 4,546
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fwiw, I've noticed it, too...also on a T-1, but its shared w/ 150 other people...design people, who like to e-mail big ol' files back and forth all freakin day..  So my first thought at these times is usually, "its probably us"...but lately, it hasn't been. I've got network monitoring tools that show me the activity on the line.
__________________
Air:291
Wbcci: 3752
'73 Safari 23'
'00 Dodge Ram 1500 4x4 QC
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09-19-2006, 02:14 PM
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#4
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Silver Mist
Currently Looking...
Riverhead
, New York
Join Date: Aug 2006
Posts: 3,011
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Who actually owns the site? Airstream?
Administrative Contact , Technical Contact :
Thor Tech, Inc.
ssmart@AIRSTREAM.COM
419 W. Pike St.
Jackson Center, OH 45334-0629
They use ECONOMY3.COM
__________________
Bob
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09-19-2006, 02:19 PM
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#5
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Rivet Master 
2012 25' FB Eddie Bauer
Vintage Kin Owner
Virginia Beach
, Virginia
Join Date: Sep 2004
Posts: 7,801
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Router
We just upgraded our DSL to a super high speed DSL - and ended up having to replace all of our routers at 4 locations. If your router is designed for DSL it may choke your internet. A good new T-1 router may cost as little as $40.
Just a thought.
Paula
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09-19-2006, 02:24 PM
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#6
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Moderator

2004 30' Classic Slideout
Fenton
, Missouri
Join Date: Mar 2002
Posts: 10,475
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Quote:
Originally Posted by Lipets
Who actually owns the site? Airstream?
Administrative Contact , Technical Contact :
Thor Tech, Inc.
ssmart@AIRSTREAM.COM
419 W. Pike St.
Jackson Center, OH 45334-0629
They use ECONOMY3.COM
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Nope. They own the URL name but the forum contents, software and server all belong to Social Knowledge LLC. See bottom of this page.
Jack
__________________
Jack Canavera
STL Mo.
AIR #56 S/OS#15
'04 Classic 30' S.O.,'03 GMC Savana 2500
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09-19-2006, 02:24 PM
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#7
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Silver Mist
Currently Looking...
Riverhead
, New York
Join Date: Aug 2006
Posts: 3,011
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The problem is at the server, not at our end.
__________________
Bob
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09-19-2006, 02:32 PM
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#8
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Moderator

2004 30' Classic Slideout
Fenton
, Missouri
Join Date: Mar 2002
Posts: 10,475
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Quote:
Originally Posted by Lipets
I have a T1 connection to the Internet in my office which is faster than DSL.
I have been having problems with pages timing out it appears the site is just hanging.......
Either the ISP which handles this sites traffic is not giving enough band width to this site or it's some thing else, this happens everyday.
Sometimes it works normally, sometimes it will not works for a long time.
This post took 4 trys
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Like anything else things happen and the reasons are many. I provide Internet services to conventions and exhibitors here at the St. Louis convention center and I have to deal with these situations all the time. Unfortunately once the outgoing packet leaves your site, the routes and hops it takes can be many. It goes into the cloud.
We just had to deal with a thorny issue a couple of weeks ago where a user going out from our 15 megabit fiber pipe, was getting slower download speeds than from a 3 megabit bonded T1 pipes? Why? We still don't know at this time other than the fiber pipe went down to Dallas before heading out and the T1 takes a different path.
Find somebody on your IT or Communications staff who can do a trace route ping from the command prompt on your Windows PC. That can show you all the hops taken on your path from your site to the Social Knowledge site. It will show you the timing between each hop and will tell you where the bottle neck is. Ping doesn't always work on all routers but it's worth a try.
Jack
__________________
Jack Canavera
STL Mo.
AIR #56 S/OS#15
'04 Classic 30' S.O.,'03 GMC Savana 2500
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09-19-2006, 02:36 PM
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#9
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Moderator

2004 30' Classic Slideout
Fenton
, Missouri
Join Date: Mar 2002
Posts: 10,475
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Quote:
Originally Posted by Lipets
This post took 4 trys
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Also note we still do have a server bug which appears on the first posts when you start a new thread. Sometimes it will just spin and spin and eventually time out. Andy has done a lot of adjustments moving us to different servers and updating the hardware. Unfortunately the bug is still there and it rears its ugly head at the worst times. I've gotten in the habit that when I create a new thread, to copy my post to the clipboard before sending the post. That way if it times out, it's just a matter of pasting from the clipboard and sending the post again. It's ugly but it saves having to rekey the post.
Jack
__________________
Jack Canavera
STL Mo.
AIR #56 S/OS#15
'04 Classic 30' S.O.,'03 GMC Savana 2500
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09-19-2006, 02:44 PM
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#10
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4 Rivet Member 
1979 31' Excella 500
Detroit Area
, Michigan
Join Date: Jul 2004
Posts: 498
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The problem is on this site's server side of things. At times, I think they run it on an old 286 machine.
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09-20-2006, 10:23 AM
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#11
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2 Rivet Member 
1973 27' Overlander
Columbia
, South Carolina
Join Date: Sep 2006
Posts: 64
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Quote:
Originally Posted by jcanavera
Also note we still do have a server bug which appears on the first posts when you start a new thread. Sometimes it will just spin and spin and eventually time out. Andy has done a lot of adjustments moving us to different servers and updating the hardware. Unfortunately the bug is still there and it rears its ugly head at the worst times. I've gotten in the habit that when I create a new thread, to copy my post to the clipboard before sending the post. That way if it times out, it's just a matter of pasting from the clipboard and sending the post again. It's ugly but it saves having to rekey the post.
Jack
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That is what I will start doing because I tried about 4-5 times yesterday and ended up posting a new thread twice. Thanks for the info.
__________________
Happy Camping
McLogger, AIR # 16452
1973 27' Overlander
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10-02-2006, 04:09 PM
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#12
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Silver Mist
Currently Looking...
Riverhead
, New York
Join Date: Aug 2006
Posts: 3,011
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Here we go again can't get on for past 45 minutes,
GET A NEW HOST
__________________
Bob
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10-02-2006, 06:03 PM
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#13
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Retired.
Currently Looking...
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, At Large
Join Date: Jun 2003
Posts: 21,276
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I have noticed that I have been getting the "page cannot be displayed" message quite often lately on this site, both at home (cable) and at work (satellite).
__________________
Meddle not in the affairs of dragons, for you are crunchy, and taste good with ketchup.
Terry
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10-02-2006, 06:13 PM
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#14
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Rivet Master 
1976 25' Caravanner
Vintage Kin Owner
Campton
, New Hampshire
Join Date: Feb 2006
Posts: 1,113
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Quote:
Originally Posted by overlander63
I have noticed that I have been getting the "page cannot be displayed" message quite often lately on this site, both at home (cable) and at work (satellite).
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I get the same thing on cable . It's the only site I have trouble with
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10-02-2006, 06:17 PM
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#15
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Silver Mist
Currently Looking...
Riverhead
, New York
Join Date: Aug 2006
Posts: 3,011
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It looks like different parts of this site are on different servers.
I go on Reefcentral.com a lot they have the same software.
They get way more traffic 2-3,000 online at onetime.
Never any problems like this
__________________
Bob
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10-02-2006, 06:33 PM
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#16
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Rivet Master 
2005 19' Safari
1968 24' Tradewind
Rural
, Delaware
Join Date: Jun 2005
Posts: 1,476
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I'm having problem getting to this site lately, too. Sometimes it takes 9-10 tries over a period of 15-20 minutes. It either times out, or a blank screen appears. It happens at random times, but mostly at night. At first, I thought it may be a glitch with Firefox, but it's the same with Internet Explorer. I have cable, and other sites appear in a blink. Once I get on the forum, posting isn't a problem. I'm just happy to be here whenever I can.
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10-02-2006, 06:39 PM
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#17
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Rivet Master 
Currently Looking...
West of Fort Worth
, Texas
Join Date: Aug 2006
Posts: 6,699
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Me too. Sometimes the page is unavailable. Today I was posting a reply, and I got the "page not available" message, but when I opened the site in another window the reply had posted OK. I seem to have a connection problem on this site 2 - 4 times a day.
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10-02-2006, 06:48 PM
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#18
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Silver Mist
Currently Looking...
Riverhead
, New York
Join Date: Aug 2006
Posts: 3,011
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There may be a limit set to the number of users allowed on at one time.
The host would charge less to serve the site with that limitation.
THe owner should look into this ASAP
__________________
Bob
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10-02-2006, 09:00 PM
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#19
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Rivet Master 
NOVA SCOTIA
, CANADA
Join Date: Feb 2004
Posts: 5,448
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Quote:
Originally Posted by SilverRanger
I'm having problem getting to this site lately, too. Sometimes it takes 9-10 tries over a period of 15-20 minutes. It either times out, or a blank screen appears. It happens at random times, but mostly at night. At first, I thought it may be a glitch with Firefox, but it's the same with Internet Explorer. I have cable, and other sites appear in a blink. Once I get on the forum, posting isn't a problem. I'm just happy to be here whenever I can.
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Same here.Have been having problems with the page is not available screen several times a day.  As you said "I'm just happy to be here whenever I can."
__________________
Mike
AIR # 7916
Ex WBCCI #32083
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10-02-2006, 09:39 PM
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#20
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Site Team

1964 26' Overlander
1964 19' Globetrotter
OlyPen
, Washington
Join Date: Aug 2003
Posts: 13,994
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I've had the same issues as well. Andy R is looking at more and bigger servers. We just keep growing!
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