Originally Posted by eddiecross
... Is there a Forum where we could share our experiences of them- both good and less good?
I think this would be a useful resource...
the old AIRSTEAM CORPORATE forums had a specific thread JUST for doing this...
as i recall the thread title was "cheers and jeers" or "thumbs up/down" or some play on those words.
FOLKS could post good or BAD customer/product experiences.
and that's exactly what people did.
most posts were BRIEF and to the point on ANY a/s related product/service issue.
there were very few vitriolic posts and no long arguments.
a/s did not officially respond to any comment IN the thread so "disputes" were not part of it...
but i suspect the mods edited the occasional REALLY NASTY post.
after a few 100 posts there were many positive and negative comments.
it may have been the single MOST USEFUL THREAD on their forums...
and it could work HERE too.
there are MANY threads here reporting bad outcomes on a variety of products, services or buying experiences...
only happen when BOTH sides repeatedly counter and argue the issues.
keep the 'reckoning' by each party separate or limited, and shaazaam no dispute.