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Old

Hensley customer service failure

Posted 09-01-2021 at 05:51 AM by vajeep

[QUOTE=vajeep;2532627]I have had my Hensley Hitch since 2005. Actually bought it from Sean while he worked there.
On our 4.5 hour tow we stopped our usual breakfast place. As I pulled out slowly and turned out on to the road like we have done at least twice a year for 8 years. We heard an unusual “pop” but just figured it was the weight bars setting in.
When we arrive at our usual twice a year camp site I was unable to un hook - I was in the same site last month and have never...
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Rivet Master
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Old

Hensley customer service failure

Posted 08-31-2021 at 08:10 AM by vajeep

[QUOTE=vajeep;2532627]I have had my Hensley Hitch since 2005. Actually bought it from Sean while he worked there.
On our 4.5 hour tow we stopped our usual breakfast place. As I pulled out slowly and turned out on to the road like we have done at least twice a year for 8 years. We heard an unusual “pop” but just figured it was the weight bars setting in.
When we arrive at our usual twice a year camp site I was unable to un hook - I was in the same site last month and have never...
vajeep's Avatar
Rivet Master
Posted in Uncategorized
Views 206 Comments 0 vajeep is offline
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