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-   -   Second striker board out on 22FB water heater (http://www.airforums.com/forums/f445/second-striker-board-out-on-22fb-water-heater-179320.html)

Msherw 03-24-2018 10:06 AM

Second striker board out on 22FB water heater
 
Had the 22FB only 3 months and the electronic striker board died. Dealer shipped me a second one. It lasted only one trip out. Now it has died.

Called Atwood and ran through full tests of the feed lines, power supply, and solenoid over the phone. AS wiring ok. Then I was told Atwood had many problems with striker board models ending in -8E. The tank is a 6 gallon propane only.

Atwood is sending a 3rd board to a mobile repair guy to install. They are footing the mobile fee and 30 minute install rate. Atwood will not ship any part to end users as a policy. Growl Growl. Itís costing Atwood $160 + new board. As I have extensive electrical and electronic background I could have saved them money.

All this to say, if you lose a striker ignition board model ending in -8E, or even two, it is apparently a poor design and since the board is potted it cannot be repaired.

Unless you guys have some thoughts on the matter...

waninae39 03-24-2018 03:34 PM

we had the same issue

we paid a RV tech to do its just so that we could get the warranty refund.
The tech did not want to charge us since it was so simple. he said, fine, i;ll make you a bill for a wauarntee claim.

we both smiled:D

it look less than 1 min to replace

Rpatrick16 03-25-2018 08:59 PM

What does this striker board look like? Can you post a photo? Finally where does it go on the water heater? Thanks in advance for your response.
Pat

Msherw 03-26-2018 06:58 AM

Pat it is the 3x4 black board with a wiring harness on one side and a single wire connected to the flame chamber. The single wire provides a strike/sense path to turn on the gas solenoid.

If it all works you hear one gas solenoid click on, gas flows, and a tick tick tick as the striker attempts to light the propane flow.

If it is successful the same wire sends a signal to the board to keep the solenoid on. If not, it shuts the solenoid off then repeats the cycle 2 more times before it times out.

Both my boards failed to strike/sense and then go into time out. Even lighting with a bbq lighter the sense doesnít register the flame and shuts the flame off.

Iíll post a photo if I have time.

PKI 03-26-2018 08:47 AM

What I think is you are getting better response and service than a lot of folks report on other issues. Any chance your technical knowledge helped smooth the process or were you just lucky enough to have the problem after Atwood accepted it existed?

In any case. Thanks for posting. Good information. Really helps when folks understand what to expect. Pat

Msherw 03-27-2018 08:58 AM

1 Attachment(s)
The offending board is shown. It is potted so most components cannot be seen.
Update: Got the 3rd one installed yesterday. Worked overnight. We shall see...




Attachment 307290

Paprika 03-27-2018 09:55 AM

"it is apparently a poor design."

Exactly--and replacing a poorly designed board with another poorly designed board is a losing proposition. But there's a better alternative.

When replacing the controller/igniter/"striker" board on a furnace, water heater, or propane refrigerator, get a replacement made by Dinosaur Electronics. They are better designed and built than the original manufacturers' boards.

I've done several Dinosaur board refits for myself and friends, and have yet to see one fail. RV techs I know recommend them. For your water heater, I believe you'd need their UIB-S or UIB-64 board--check with Dinosaur. Their tech support is excellent, by the way.

Tim A. 03-27-2018 10:34 AM

Another vote for the Dinosaur boards. We did not have a problem with our water heater's board, but the furnace board was another matter. After the failure within a short period of time of two original boards, we installed a Dinosaur board. Still no problems after many years!

Tim

Msherw 04-08-2018 05:59 PM

New striker board has been installed 2 weeks and seems to be working fine. Exercise it every day. Leave on a road trip next week.

I appreciate the info on the Dino boards. If the #3 board fails, I will be ordering a Dino, warranty or no warranty. Tired of the inconvenience of cold showers on the road.

Airstream take note: I think Atwood is trying but their batch of bad striker boards is making your decision to use them in the AS very questionable. 3rd party failures reflect on the overall RV experience.

VaTravelers 04-08-2018 08:28 PM

I went through 2 Atwood boards for my HW heater. Same issue although I was able to light the unit manually with a BBQ lighter. Atwood sent out a mobile tech to troubleshoot before they would send a board, which they only would send to him. The reason is not because of warranty, it was because itís a propane device. Anyway, not wanting to wait I had the tech install a Dinosaur board. Works like a champ. He delivered the replacement Atwood board as a spare- doubt Iíll ever open the box. It probably doesnít work anyway.

waninae39 04-09-2018 01:03 PM

2 Attachment(s)
here are the instructions to replace atwood h/w heater circuit e board

if the fails a 2nd time, open a claim with AS, tell them you want another OEM supplier

Msherw 04-10-2018 06:30 AM

Quote:

Originally Posted by waninae39 (Post 2087044)
here are the instructions to replace atwood h/w heater circuit e board

if the fails a 2nd time, open a claim with AS, tell them you want another OEM supplier

Actually Iím on the 3rd board. If it fails, a Dinosaur board will replace it.

SkiCO 04-12-2018 02:34 PM

I went through two boards on our 2018 as well. 3rd has been a charm so far..

OriginalMrT 04-14-2018 05:54 AM

Second striker board out on 22FB water heater
 
I am thinking this may have struck us. Water heats on electric but is a no go on propane. Three attempts then solid red. Is there a quick diagnosis? Do the little LEDs above the fuse indicate anything? Heading back to Chicago from San Diego in 2 weeks hot showers would be awesome.

Msherw 04-15-2018 07:03 AM

The little lights on the board never signal anything - failure or not. There are a couple of voltage tests you can do per your owners manual. However, the prima fascia evidence is gas running and no striker or flame. 3 tries and the red light on the wall comes on. Someone said they could manually light theirs with a bbq lighter however mine lights but wonít stay on due to the board not sensing the flame. Itís all about liability for Atwood.

To make sure it is a board failure, test your LP pressure by using the stove or furnace. If they work, and the WH doesnít light it is likely the board. If mine goes our a third time, Iím buying the Dinosaur brand board.

OriginalMrT 04-15-2018 10:08 AM

Second striker board out on 22FB water heater
 
So that is definitely my problem. Does anyone happen the know the current model number? I am in Chicago the trailer is in San Diego. I am flying back out to to start the journey home in a couple weeks and really wont have time to do a service center. I would like to bring the board with me.

Tim A. 04-15-2018 12:08 PM

My recommendation is to contact Dinosaur (http://www.dinosaurelectronics.com/) and have them send you the right board. As you have read above, their replacement boards work and continue to work for a long time.

You will have to pay for the board, of course.

Tim

PS I have no commercial relationship with Dinosaur Electronics!

Msherw 04-15-2018 05:04 PM

Quote:

Originally Posted by OriginalMrT (Post 2089469)
So that is definitely my problem. Does anyone happen the know the current model number? I am in Chicago the trailer is in San Diego. I am flying back out to to start the journey home in a couple weeks and really wont have time to do a service center. I would like to bring the board with me.

Pretty sure you are correct based on symptoms. As noted by others, the Dino board is the best option. Been on too many trips and had cold showers to worry about warranty.

I might order a Dino board, install it and keep the (current working) board as a backup.

Msherw 04-15-2018 05:10 PM

LP/Electric Dino board is:

http://www.dinosaurelectronics.com/UIB-64.html

OriginalMrT 04-15-2018 05:17 PM

Second striker board out on 22FB water heater
 
The dinosaur board sounds like the right choice. But because of the logistics, I am in Chicago the trailer and manuals are in San Diego, I donít know the Atwood part number. Hopefully someone may know it. Also I am hopeful that I can get reimbursed it is still under warranty.


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