Airstream Forums

Airstream Forums (http://www.airforums.com/forums/)
-   Airstream Lifestyle (http://www.airforums.com/forums/f483/)
-   -   Looking for Airstream Dealer (http://www.airforums.com/forums/f483/looking-for-airstream-dealer-158055.html)

lonestarpipe 10-10-2016 06:54 PM

Looking for Airstream Dealer
 
Who has had good luck with their dealer and salesperson and would recommend them? We are currently looking and have not had much success. We live in North Texas, but don't mind to travel for purchase. We had a 2010 International 25FB, traded for a 5th Wheel (If that's in the back of your mind, DON'T DO IT) because we thought we needed more space. We didn't. There is nothing like Airstream. Looking at the Flying Cloud 25FB twin. We know our trade is going to be a challenge, but it seems like most of the dealers have a take it or leave it attitude with the Airstreams right now because they are more popular than ever. We would just like someone we could have an intelligent, honest conversation with that is knowledgeable about the product and can give us some options. Thanks for the input.

Wayne&Sam 10-10-2016 06:57 PM

Colonial in New Jersey is the place. They've always been straightforward with us.
It's a long way to travel, but others have found it worthwhile.

lonestarpipe 10-10-2016 07:01 PM

That's interesting, because we were discussing them and if it would be worth the trip. We should probably give them a call.

Protagonist 10-10-2016 07:06 PM

A little bit closer to home for you is Foley RV in Gulfport, MS. That's where I bought my Airstream.

AWCHIEF 10-10-2016 07:16 PM

If you are interested finding a dealer closer to home you can do a search here,

https://www.airstream.com/dealer/

Pat Cassity 10-10-2016 07:18 PM

I'll second Pro's recommendation for Foley in Gulfport. Have bought three from them. Sales and service are great!


Sent from my iPad using Airstream Forums

Rocinante 10-10-2016 07:30 PM

We've been happy with Airstream Adventures NW in Covington, WA, but that is one heck of a drive. They have other locations (such as Boise, ID) but still pretty far.

In the meantime, we encourage you to consider selling your current RV on consignment via a local dealer as opposed to trading it in. We got far more for our class B+ motor home selling it that way than we would have gotten trading it in. This of course works only if you're willing to be without an RV during the sale process. We sold the motor home first, and then used that cash to help us buy the Airstream. Took a while, and was occasionally frustrating being without an RV, but it was much better for us financially and definitely worth doing.

lonestarpipe 10-10-2016 07:43 PM

Well, we do have friends in Tacoma...We have considered this option, and that's most likely what we'll have to do. We won't be traveling as much in 2017 as we have in the past few years, so going without for a while may be something we have to do.

lonestarpipe 10-10-2016 07:45 PM

Thanks, we have wondered about them as well. We've passed the dealership several times on trips to Florida.

Leslieotr 10-10-2016 09:16 PM

Has anyone had any dealings with RCsuperstore in Fla? Vogt and Camper Clinic II are both in Texas. Anyone ever deal with either of them?

FCStreamer 10-10-2016 09:18 PM

Another vote for Colonial.

silverlabs 10-10-2016 09:34 PM

I have bought two Airstreams in TX. Bought my first in Buda at CamperClinicII. OK experience but left some to be desired. Worked with Vogt in FW initially and was not that impressed with some of the things they said and did. Also had some service done there and again not that impressed. If you have a ProPride or Hensley, they will not accept trailer for service unless you take it off.

Bought my second in Dublin TX at Bayer RV. Great guys and great service. Smaller dealer that will work a good deal for you and easy to work with and get quality service done. I worked with Airstream Pacific NW prior to buying mine in Dublin. They were very helpful too but Bayer matched price and were closer to home. Also gave a great trade in on my 25FC sight unseen based on what they told me and held to the price when I showed up to buy the new unit. Good luck in your search and purchase.

Chuck

VaTravelers 10-10-2016 09:46 PM

I enjoy Colonial's YouTube videos, but I also thought Safford RV in Virginia was exceptional. They didn't have to sell me, I knew what I wanted. They just had to provide Custer service and a flawless delivery. They did and I'm a tough customer.

Len n Jeanne 10-10-2016 09:55 PM

We've used Airstream of Spokane and are happy campers. They are nowhere near you, but you might have a lovely drive through the mountains to get there.

Rocinante 10-10-2016 11:31 PM

Quote:

Originally Posted by Len n Jeanne (Post 1862786)
We've used Airstream of Spokane and are happy campers. They are nowhere near you, but you might have a lovely drive through the mountains to get there.

Another positive note for Airstream of Spokane - they were very kind, supportive and helpful when we needed service on our way through town last year. Nice folks!

Shiny16 10-11-2016 05:50 AM

Another vote for colonial. Both sales and service.

centennialman 10-11-2016 05:53 AM

LazyDays Tucson was the best choice for me. Ask for Laura in the sales department. She knows her Airstreams and is a delight to work with! They have a huge inventory, excellent service department and fair pricing. When I needed some warranty work I even drove back down there from Denver to have it done....they get my vote!

xrvr 10-11-2016 06:11 AM

JD Sanders in Gainesville, Florida. Takes trades and sells AS. Good luck with them. Norther part of the state near I75 and I10..

GettinAway 10-11-2016 07:23 AM

We found the sales rep makes a pretty big difference. Dale at Bill Thomas near St Louis, was very good to work with. We worked with another guy there before him,, not so good. I heard he was thinking about retirement though.

mpsgolf 10-11-2016 07:52 AM

Airstream Adventures NW in Tacoma is awesome. I got a great end of season / model year deal. Good people, great selection. Beats my local dealer hands down.

StrmyWeather 10-11-2016 07:53 AM

We just purchased our AS from Patrick at Colonial. The entire transaction was great, from our first call until we pulled out of the lot. Everyone we came in contact with were knowledgeable and helpful. A stabilizer was not recessing properly during the checkout and the technician pointed it out and had it changed; no prompting needed. I contacted several dealers that have good reviews on this forum when we decided on the model we wanted and none were as knowledgeable and straightforward as Patrick. He made the process enjoyable and I would recommend him and his dealership without hesitation.

I have read a lot on this forum and used the time between buying and picking up the trailer to get some additional gear such as levelers... Patrick was great about answering questions I had, never having to ask twice. Very thorough as well.

By the way, we're from Florida and it would've been worth the drive if we were from Alaska. We took 10 days to go home so we could camp and get to know the trailer. We're brand new at this. We pulled into our first site, were leveled and unhooked with everything on in about 15 minutes and looked at each other wondering what we had missed. Colonial's orientation was very good. The trailer is so nice and I hope your experience is as good.

SeaLevel 10-11-2016 07:55 AM

Another vote for Colonial; but, since they are so far away from you, as they are for us, you most likely won't be going back there for service. Generally speaking, going with someone closer to home might make sense when you need service. They've been okay to work with after the sale, but I've pretty much had to fix everything myself.

Starstream 10-11-2016 08:27 AM

Another dealership in Texas who sells AS is Holiday World of Houston. Their Katy dealership on I-10 carries them. We bought a reno project from a private seller but do occasionally by some parts from Holiday World. If we have a project we prefer not to work on, our trailer goes to Bob Jones RV in South Houston. They have no problem with our Pro-Pride.

To sell your fifth-wheel, look into PPL Motorhomes. They have 3 or 4 large consignment dealerships in Texas.

lonestarpipe 10-11-2016 09:55 AM

Quote:

Originally Posted by Leslieotr (Post 1862754)
Has anyone had any dealings with RCsuperstore in Fla? Vogt and Camper Clinic II are both in Texas. Anyone ever deal with either of them?

We have tried Vogt and Camper Clinic and were underwhelmed with the sales staff we encountered. That's why we're now looking out of state. We visited the RV Superstore in Defuniak Springs, Florida on a recent trip to Destin, but only to grab a few items from their camp store. That particular dealership didn't have a large inventory. Not sure about their other two stores.

AWCHIEF 10-11-2016 10:03 AM

The main reason I can see for some buyers to not purchase from a local dealer is to save a few (?) bucks. Next might be the quality and reputation of its service department if planning on using it. In my limited experience with new Airstream shopping the dealerships seems to very competitive in prices. Keep in mind the cost of travel from home to the dealer and back.
I recently called 10 dealerships checking prices on a 26U. The initial lowest price was Colonial as I expected. I called several of the previously contacted dealers to to do a little haggling. Most were willing to price match to get my business. Next I had to consider the service departments and if travel for the expected warranty work was a consideration. As it stands now Foley RV in Gulfport is the clear winner. I have personal positive experience with their management and service department. Now all I need to do is sell my house and win the lottery and the 26U will be mine.
As a side note, trade in price offered for my 23 Safari was universally insulting and were based on NADA. Airforums classified is the way to go in selling my Safari to a good home.

RonaldC303 10-11-2016 11:03 AM

[QUOTE=AWCHIEF;1862929]The main reason I can see for some buyers to not purchase from a local dealer is to save a few (?) bucks. Next might be the quality and reputation of its service department if planning on using it.

For me, the quality of the pre-delivery inspection (PDI) is critical. I want as many factory problems caught and corrected before I ever take delivery. Airstream Adventures NW in Covington, WA did a superb job of delivering a clean and essentially trouble free unit. Yes, little things became apparent after some use such as drawer latches not holding when filled but nothing major was discovered.

switz 10-11-2016 11:33 AM

Even though the PDI form was "checked", I wonder if the dealer actually looked at the trailer.

Betty Furness said of Westinghouse on television adds that "the quality goes in before the name goes on".

So, the name "AIRSTREAM" was left off of the back of 2015 23D International Serenity. That was the first clue to what lay in store.

Shower improperly installed with cracks and toilet installed improperly to the drawings.

One of the VistaView windows with " pleats broken. Replacement reflected cost cutting with 1" pleats so the other one had to be replaced as well.

Big wad of the protective film on the lower body panel that was not removed was above the mattress (which was installed at the factory on the assembly line) and the bed spread was put on by the dealer.

The door stops for the bathroom door were installed on the wrong side.

Pantry cabinet drawer catch did not function properly.

Not even a good wash job after sitting on their lot 8 months and lots of rust on the screws and exposed steel parts.

I did pay them to install both the Hensley hitch and Tekonsha brake head along with the 15" Michelin LTX (P) 235/75R15 XL tires mounted on SenDel five lug T03-56545 wheels. Since the wheel well openings were not cut the same on both sides of the trailer, a little triming was needed curb side for the 15" tire fit like did on the street side.

The 23D was trucked to the dealer along with a similar unit, so no towing miles.

I towed it from New Jersey to CanAM in London, Ontario (to tweak the hitch setup) and then continued to Paradise, TX (about 30 miles northwest of Dallas) to A&P Vintage Trailer Works to have custom work done and repairs made (for a towing distance of under 2,000 miles).

For grins, I suggested checking the wheel bearings. One set was completely scored from lack of grease and the other three were low on grease. We replaced the scored one with a Timken bearing set. On the second trip over to A&P, we replaced the drum brake backing plate with ones with the auto-adjust feature and put in new Timken bearing sets all-around. It would have been a $5 additional cost per wheel option for Airstream at the time of building the trailer to put in the auto-adjust brakes in the International Serenity trim line.

Not every dealer does it right every time. I felt like my $70,000 purchase was beneath their interest while I was there since the unit would never be back there after I left.

Read about the dealer's performances as much as you can, especially if you plan for the selling one to also service the trailer.

Leslieotr 10-11-2016 12:16 PM

Where did you buy the Camper? Thanks.

Mldun 10-11-2016 12:41 PM

I recently worked with Ron Rawls at Airstream of South Carolina, near Columbia and was very happy!

jkhoover2 10-11-2016 12:48 PM

Colonial is awesome.....long way from you but worth the trip. They have about every model, color and size on site. No pressured sales pitches, fair prices and great service even after you have bought and taken possession.....practically like family!! Start up an email conversation with either Lauren or Patrick....

jimfa440 10-11-2016 12:49 PM

In Knoxville, TN, try Chillhowie RV. They are near the airport and very easy to find. They are experienced with out of state buyers. They also have a pretty good inventory, I was there last week.

oldcoach 10-11-2016 12:54 PM

RV shop
 
We got our International at the RV Shop in Baton Rouge,La.--have been very happy with the salesman and the service. The salesman is John Spruell

Rgentum 10-11-2016 01:05 PM

Oh, my. Lone Star, your situation sounds so familiar.

A couple of years ago, I bought a 32 ft Forest River 5th wheel. At the end of the first day of its maiden voyage, I thought, "This doesn't work," at least for me. Arrggh!, I had made a big mistake, which was going to cost me thousands of dollars to get out of.

Some months later, I went to the Seattle RV Show & discovered the exhibit of our local AS dealer, AS Adventures NW. I spent a morning the following weekend there. I liked the trailers. I did not find its salesman particularly helpful, & his quotes on the price of a new AS I thought high & his offer of what he would allow me on a trade-in for my 5th wheel I thought low. That led me to call AS dealers throughout the country for their respective quote for the AS model I had settled on, the FC 27 FB. That included Colonial, in NJ, several other dealers in WA, OR, MT, & CO, numbers of dealers in the midwest (OH, IN, etc.), and numbers of dealers in the southwest (NM, AZ, & CA), a total of something like 12-15 AS dealers. Of all the sales people I spoke with, Denny Donaldson at Desert AutoPlex, in Mesa, AZ, seemed the most knowledgeable & helpful. My results:

1. The lowest quote I got was from Toscano RV, in Los Banos, CA.
2. The next lowest quote (a little over $1K more than Toscano's quote) was from the AS dealer in LA (San Gabriel, CA).
3. Most of the other quotes, including Colonial's, were $3-5K higher than Toscano's.
4. The quote from AS Adventures NW was --- zounds!!! --- the highest quote of them all --- $7K more than Toscano's. These guys (including the sales manager with whom I spoke) just wouldn't deal (at least not significantly). Not surprisingly, when I spoke to other dealers & told them my experience with AS Adventures NW (which was why I was calling other AS dealers), they told me that AS Adventures NW had that reputation, & that its owners had been VW dealers & were selling RVs as they had sold VWs, that is, at little discount --- a very pleasant, cordial, & helpful dealership but ...

Furthermore, Toscano not only provided the lowest quote for the purchase but was also the most generous in its trade-in value for my 5th wheel.

Another reason I felt irked with AS Adventures NW is that initially, they had told me they would give me 90% of wholesale value for my 5th wheel; a week later, for no reason, they lowered their trade-in value by over $1K. I have spent decades in my business negotiating, and in my world, changing one's terms for no reason in the middle of a negotiation to the detriment of the opposing party is bad form.

OK --- three guesses where I bought my AS: Toscano! which meant I had to drive the 5th wheel down from Seattle to Los Banos, around Modesto, in the San Joaquin Valley, south of San Jose. Big deal!

Four comments:

1. This occurred in November, 2015, and if I had to do it all over again, I would again do it in the depths, chill, & rain of winter, when "nobody" wants to buy a RV & RV dealers are desperate for serious customers & all-cash sales.

2. Toscano told me that the AS I bought (a new 2016) had been on its lot for many months, & they wanted to sell it & get it out of their inventory.

3. I did not ask the dealers "What's your best price?" I had researched prices & determined that if I could get the trailer I wanted for $70K, I would be pleased. Therefore, when I called a dealer, I told them I would pay $70,000 cash now for the trailer I wanted & waited for their response. I wound up buying the trailer for, as much as I could determine, around 20% off MSRP.

4. To their credit, a month or so after our face-to-face negotiations, and after I had already bought my AS, I got an Email from AS Adventures NW telling me that they would meet the best quote I received from other AS dealers. I responded that I had already bought a new AS elsewhere & regretted that they hadn't made their offer earlier, & that I had been willing to pay a premium for "buying locally" but $7K was more than I was willing to pay to do so.

Rgentum 10-11-2016 01:19 PM

Oh, my. Lone Star, your situation sounds so familiar.

A couple of years ago, I bought a 32 ft Forest River 5th wheel. At the end of the first day of its maiden voyage, I thought, "This doesn't work," at least for me. Arrggh!, I had made a big mistake, which was going to cost me thousands of dollars to get out of.

Some months later, I went to the Seattle RV Show & discovered the exhibit of our local AS dealer, AS Adventures NW. I spent a morning the following weekend there. I liked the trailers. I did not find its salesman particularly helpful, & his quotes on the price of a new AS I thought high & his offer of what he would allow me on a trade-in for my 5th wheel I thought low. That led me to call AS dealers throughout the country for their respective quote for the AS model I had settled on, the FC 27 FB. That included Colonial, in NJ, several other dealers in WA, OR, MT, & CO, numbers of dealers in the midwest (OH, IN, etc.), and numbers of dealers in the southwest (NM, AZ, & CA), a total of something like 12-15 AS dealers. Of all the sales people I spoke with, Denny Donaldson at Desert AutoPlex, in Mesa, AZ, seemed the most knowledgeable & helpful. My results:

1. The lowest quote I got was from Toscano RV, in Los Banos, CA.
2. The next lowest quote (a little over $1K more than Toscano's quote) was from the AS dealer in LA (San Gabriel, CA).
3. Most of the other quotes, including Colonial's, were $3-5K higher than Toscano's.
4. The quote from AS Adventures NW was --- zounds!!! --- the highest quote of them all --- $7K more than Toscano's. These guys (including the sales manager with whom I spoke) just wouldn't deal (at least not significantly). Not surprisingly, when I spoke to other dealers & told them my experience with AS Adventures NW (which was why I was calling other AS dealers), they told me that AS Adventures NW had that reputation, & that its owners had been VW dealers & were selling RVs as they had sold VWs, that is, at little discount --- a very pleasant, cordial, & helpful dealership but ...

Furthermore, Toscano not only provided the lowest quote for the purchase but was also the most generous in its trade-in value for my 5th wheel.

Another reason I felt irked with AS Adventures NW is that initially, they had told me they would give me 90% of wholesale value for my 5th wheel; a week later, for no reason, they lowered their trade-in value by over $1K. I have spent decades in my business negotiating, and in my world, changing one's terms for no reason in the middle of a negotiation to the detriment of the opposing party is bad form.

OK --- three guesses where I bought my AS: Toscano! which meant I had to drive the 5th wheel down from Seattle to Los Banos, around Modesto, in the San Joaquin Valley, south of San Jose. Big deal!

Four comments:

1. This occurred in November, 2015, and if I had to do it all over again, I would again do it in the depths, chill, & rain of winter, when "nobody" wants to buy a RV & RV dealers are desperate for serious customers & all-cash sales.

2. Toscano told me that the AS I bought (a new 2016) had been on its lot for many months, & they wanted to sell it & get it out of their inventory.

3. I did not ask the dealers "What's your best price?" I had researched prices & determined that if I could get the trailer I wanted for $70K, I would be pleased. Therefore, when I called a dealer, I told them I would pay $70,000 cash now for the trailer I wanted & waited for their response. I wound up buying the trailer for, as much as I could determine, around 20% off MSRP.

4. To their credit, a month or so after our face-to-face negotiations, and after I had already bought my AS, I got an Email from AS Adventures NW telling me that they would meet the best quote I received from other AS dealers. I responded that I had already bought a new AS elsewhere & regretted that they hadn't made their offer earlier, & that I had been willing to pay a premium for "buying locally" but $7K was more than I was willing to pay to do so.

Spinonedad 10-11-2016 01:26 PM

We have nothing but good things to say about Spokane Airstream
Really a first class operation,,,Nick and Karen really go out of their way to make sure you have a good experience

Munnik 10-11-2016 01:30 PM

I second the good experience at Safford Airstream, VA.

Evelyn Hill 10-11-2016 01:43 PM

We recommend AS Northwest, in Caldwell, I'd. 😎

drairstream 10-11-2016 02:10 PM

Recently toured Airstreams when on a trip to Traverse City, MI. They had at least 12 models there in Classic and International Serenity. Had great staff and minimal sales pressure. Initial pricing excellent on all. Didn't get into negotiation, but they are definitely worth a call.

xrvr 10-11-2016 02:18 PM

Trade ins are a whole dif deal. Some dealers don't want to take trades, others will, but you're gonna lose no matter what.

MBT 10-11-2016 02:53 PM

Love their other branch in Oregon!

MelGoddard 10-11-2016 03:38 PM

Quote:

Originally Posted by lonestarpipe (Post 1862690)
Who has had good luck with their dealer and salesperson and would recommend them? We are currently looking and have not had much success. We live in North Texas, but don't mind to travel for purchase. We had a 2010 International 25FB, traded for a 5th Wheel (If that's in the back of your mind, DON'T DO IT) because we thought we needed more space. We didn't. There is nothing like Airstream. Looking at the Flying Cloud 25FB twin. We know our trade is going to be a challenge, but it seems like most of the dealers have a take it or leave it attitude with the Airstreams right now because they are more popular than ever. We would just like someone we could have an intelligent, honest conversation with that is knowledgeable about the product and can give us some options. Thanks for the input.

Up in Ontario, Canada, the dealer of choice is CanAm in London.
There is a dealer in Ottawa, but I have no experience with them.
I traded in my New 25' FC, for a 30'FC, 'cause I was not happy with the 'East-West' bed, and lack of storage. No problem!
John gave me a very decent trade-in, ordered a new 30' FC, and now I have a very comfortable 'home away from home'.
The few interior snags were looked after, 'toot-suite', and I have no shame in bragging about their good service and ambience for the customer.:D

AIRHEDS 10-11-2016 04:13 PM

Another vote for Colonial ... Patrick specifically, but they're all great! It's almost like every last one of them is the owner him/herself!

tbaugh 10-11-2016 05:12 PM

I would suggest Haydocy Airstream in Columbus Ohio. Talk to either Eric or Brian.

franklyfrank 10-11-2016 05:18 PM

Quote:

Originally Posted by Protagonist (Post 1862696)
A little bit closer to home for you is Foley RV in Gulfport, MS. That's where I bought my Airstream.



We have bought our 30' International at Foley RV as well. Fair deal great people to do business with.

Footballxm 10-11-2016 05:44 PM

Just bought 2017 airstream interstate from John Spruell at The R V Shop in Baton Rouge, 985-507-6532 (cell). Shopped everywhere. He not only gave best price but was very straightforward and knowledgeable. Helpful after sale also. Very pleased.

80Ram 10-11-2016 06:22 PM

Ask for Joe at Foley Rv in Gulfport Ms.

kleimanr 10-11-2016 07:20 PM

Toscano RV. Los Banos, CA. Ask for Dave. You won't get a better deal anywhere else.

leje 10-11-2016 07:27 PM

Rick at Reliable RV in Springfield MO

romeb 10-11-2016 07:34 PM

Still another enthusiastic vote for Colonial. I traded in my Sunline on a used Airstream online and on the phone. In the back of my mind this was risky but, with the great treatment from everyone I dealt with there, that now ranks as one of my most pleasant purchases ever.

Ronman 10-11-2016 09:48 PM

We had a great experience with Bill Thomas Trailer in Wentzville, Missouri. Folks drive by other AS dealers to shop here. Multiple purchases.

StrmyWeather 10-11-2016 10:07 PM

Quote:

Originally Posted by SeaLevel (Post 1862883)
Another vote for Colonial; but, since they are so far away from you, as they are for us, you most likely won't be going back there for service. Generally speaking, going with someone closer to home might make sense when you need service. They've been okay to work with after the sale, but I've pretty much had to fix everything myself.

Good point. Best case scenario is to be able to buy and service locally, as SeaLevel suggests, but that wasn't an option for me. Unfortunately, I won't deal with the local dealer for service because my experience with the sales department was so bad; may be wrong to assume one flows to the other, but I'm not going to chance it.

There are other dealers closer than NJ that have a good service reputation that I may talk with when it comes to service, but when I spoke with them about buying they either had incorrect knowledge of the product or wanted to good 'ole boy me to pay more. And these were dealers with good reputations in this forum. I may end up performing some maintenance on the trailer myself because I can, but my first prerequisite was dealing with a company I could trust in purchasing the trailer. I can also feel good about their service in this case. It's not just about the initial price, but who I prefer to do business with. All the best in your decision.

i2oadRunnei2 10-11-2016 11:50 PM

I bought mine here in Portland OR and I believe they own 3 others (Wa, Id, and Ca), so another vote for https://airstreamnw.com/

FCStreamer 10-12-2016 09:08 AM

I've had a need for service but I don't have any dealers "close" to where I keep my Airstream. And hooking up the Airstream to have some work done on it is just not practical. I still work. I would need to take days off for that. And I'd rather take them off for something else.

So a good relationship with a mobile RV repair person is important to me. And hoping nothing "major" needs repair. The wife wants to go to Jackson Center for the tour. It will have to wait until we retire. 7 years on the very positive side, 17 years on a worst case scenario. Between now and then I hope I never have to take the trailer anywhere for a repair. I hope I can bring the repair (if needed) to the trailer.

jmiranti 10-12-2016 09:35 AM

Texas Airstream Dealer
 
We also have had a great experience with Bayer in Dublin, TX! Very small and very personal. Made us a great cash deal (we did very well selling our SOB rather than trading it in) and the delivery experience was pleasant and very thorough. We did all our negotiations by email and phone and drove from Springfield, MO to pick it up.
We never expect to sell our 2016 Eddie Bauer (apparently the last one sold new, anywhere), but we certainly will recommend Bayer to anyone who asks.
There are some great RV campgrounds in that are, too!
Happy camping!

phann 10-12-2016 10:18 AM

We have bought 2 Airstreams through Bay Area Airstream in Fairfield CA. Our rep was Danny Villanueva and he was great. We were very happy with the deaker and continue to go to them for any service needs.

lonestarpipe 10-12-2016 02:15 PM

Thanks for all the responses. You all have definitely given us a lot to consider.

nwdionne 10-13-2016 08:36 AM

We drone from Houston to Tampa for our23FC.. RV1 was good to us. The Tec that got her ready was awesome. We were brand new to camping. He told us everything we needed and sent us to Camping World. He spent a lot of time with us. Our sales person is no longer there.
I would consider Colonial in NJ though. Real high volume.
I would NOT go to Holiday World in Katy.

cstevecook 10-13-2016 11:14 AM

Another vote for Safford in VA. We pick our 23fb up this Saturday.



Steve
Sent from my iPhone using Airstream Forums

bel73 10-13-2016 05:07 PM

Quote:

Originally Posted by cstevecook (Post 1863737)
Another vote for Safford in VA. We pick our 23fb up this Saturday.



Steve
Sent from my iPhone using Airstream Forums

Wish we would have know this a couple weeks ago. They have a 2016 that they are darn near giving away. We decided to drive 900 miles south for a 2017 and got burned! Had to drive 900 miles home empty handed. Almost went to Safford for the 2016.

GettinAway 10-15-2016 08:55 AM

We got our 23FB up in Quad Cities IA. I do not recommend that dealer. It's a sister dealer to a Chicago dealer. The guys in IA did not know much about AS. But we saved over $7K buying from them. I would have preferred to buy locally, but that's just too big of a price dif to justify it.

dasams 10-15-2016 02:10 PM

Internet Buying
 
After I had decided what model to buy, I started calling all of the dealers within a two day drive. Talked to the internet sales person and made my offer. If they wouldn't play, I'd move on to save both of us our time. Finally reached a sales person who said 'that could work'. After a few days negotiating the add ons (hitch, brake controller, etc), we closed the deal over the phone and I picked it up a few weeks later when convenient.

I would have preferred to buy local but they weren't dealing so move on I did.

Dave

Ronman 10-16-2016 12:53 AM

Well done, Dave! Where did you end up buying?

dasams 10-16-2016 10:35 AM

Quote:

Originally Posted by Ronman (Post 1864824)
Well done, Dave! Where did you end up buying?

Sutton RV in Eugene.

Lily&Me 10-16-2016 11:10 AM

I just had some routine maintenance work at Sutton RV, while on the west coast, and found them easy to deal with, straightforward, capable, and honest.


Maggie

rmkrum 10-17-2016 12:08 AM

Our AS also came from Sutton. Very good experience according to our son, who was the buyer at the time.

Our 2007 was in super shape and only had one prior owner.


Sent from my pocket Internet using Airstream Forums

interstateflyer 10-17-2016 01:41 AM

Talk to the dealer's final decision maker, not a salesperson. You should expect at least 12-15% off MSRP.

Talk to Airstream owners about the quality of service at prospective dealerships. This can be huge.

Remember, most trade-ins will be based on NADA wholesale, which is what the banks will loan the dealer to pay you for your Airstream. The dealer will make a bundle on your trade-in. A reputable dealership may give you more, bankrolling the difference itself. You might want to talk trade-in once you have agreed on price to avoid a sliding scale between price and trade-in.

Ttaylor 10-17-2016 04:22 AM

Looking for Airstream Dealer
 
Rv One in Florida is who I bought from and had a good experience. Price was great, processing paper was good, as was the walkthrough. Follow up, not so much, but I didn't really need it. I don't plan to drive there for service, so for what I got out of them, a great trailer at a great price, I am happy with the experience.

paiceman 10-17-2016 04:53 AM

Quote:

Originally Posted by tbaugh (Post 1863123)
I would suggest Haydocy Airstream in Columbus Ohio. Talk to either Eric or Brian.


I can second this, Eric at Haydocy. We picked up our 2017 Classic and when I got her home and double checked everything found an issue. Called them, they apologized, made an after sale concession and asked me to bring the unit back. I was satisfied with the sales process and after sale performance. The tech they have Joe does nice work and even answered a question I had that the factory had a tough time answering.

Bud

SilveradoTX 01-24-2017 07:19 PM

Looking for Airstream Dealer
 
Bayer RV in Dublin, Texas was wonderful to us! Our salesman, Steve Woods, was very kind and professional. We were very pleased with the price and the process. We ordered a 2016 27FB International Signature and received it ahead of schedule. Steve even helped us coordinate a visit to the factory in Jackson Center, OH to see our new trailer on the assembly line. We couldn't have been more pleased with this dealership and our salesman. The drive from Houston was totally worth it. Highly recommend!

Brentsdeal 01-28-2017 11:26 PM

Nick at colonial in New Jersey was great,

RLNSTN 01-29-2017 09:19 AM

North Trail RV in Fort Myers....BEST price AWESOME Service
 
Prior to ordering/purchasing my 2017 FC30, I was in Dallas....so went to Vogt... was in San Antonio... so went to Buda.... was in Sevierville TN, so went to Chilhowee...

Prices for both Vogt and CamperClinic were highest priced due to they include a lifetime warranty that they just add into your price.

I spoke with Southland and got their best price.
Spoke with Colonial and got their best price.

Was ready to purchase from one of the two above...but then discovered North Trai RV in Fort Myers was beefing up their Airstream footprint. I spoke with Derek Weakly and and Mike Harlan (formerly of Hadocy) and explained I just want their best price first-shot...I'm not getting into bidding wars... just give me your best price apples-to-apples.

They emailed me with detailed itemized option sheet and they were $1500 lower than anybody else's best price, including Colonial.

I ordered it, they kept me updated, sent me the VIN...sent me pics when she arrived, and their customer service was OUTSTANDING!!!

Highly recommend North Trail RV in Fort Myers... Derek Weakly and Mike Harlan. Can't go wrong, two thumbs up!
:clap:

AirDFW 01-29-2017 09:25 AM

Quote:

Originally Posted by lonestarpipe (Post 1862690)
Who has had good luck with their dealer and salesperson and would recommend them? We are currently looking and have not had much success. We live in North Texas, but don't mind to travel for purchase. We had a 2010 International 25FB, traded for a 5th Wheel (If that's in the back of your mind, DON'T DO IT) because we thought we needed more space. We didn't. There is nothing like Airstream. Looking at the Flying Cloud 25FB twin. We know our trade is going to be a challenge, but it seems like most of the dealers have a take it or leave it attitude with the Airstreams right now because they are more popular than ever. We would just like someone we could have an intelligent, honest conversation with that is knowledgeable about the product and can give us some options. Thanks for the input.



Live in Dallas and bought at Leisure Time RV in Oklahoma City from Ken. Easy 3hr drive. Have had service performed at North Dallas RV since then by Randy.

NOT impressed by Vogt. On sales, no negotiation. On service, expensive and bureaucratic. Couldn't even get us in for a month from the date we called for warranty service. Suggest avoiding.

Roadhoop 01-29-2017 09:43 AM

Funny how people have different experiences. Loved working and negotiating with Vogt. They matched others prices and they are local for me.

Pat Cassity 01-30-2017 07:55 PM

Had the same experience Vogt. They appear to only be concerned with those that actually bought from them. Have had good and not so good experiences with Camper Clinic 2 in Buda. They are quick and don't discriminate against those that didn't buy from there. Best was from Foley RV in Gulfport.

switz 01-31-2017 05:56 AM

When the labor clock will be clicking along at rates between $125 and $150 while the employee gets $15 to $20 max, one has two expectations, the job might be done by somewhat experienced workers and done correctly the first time with no returns to repair the ancillary damage caused while the primary issue was repaired and the trailer is clean.

Sure wish a positive experience had been our result with two different dealerships.

We use a very reputable third party shop Paul Mayeux at A&P Vintage Trailer Works in Paradise, TX) that is an authorized Airstream service and warranty repair facility. While not close, it is worth the drive to get normal and extreme custom work done properly in one trip. They also do lots of amazing restoration work.

Wild Child 01-31-2017 06:49 AM

Bought 2 trailer from Colonial
 
Patrick at Colonial was excellent as was the entire team & their pickup process.


All times are GMT -6. The time now is 09:24 AM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.