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Old 04-29-2016, 02:05 PM   #57
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2015 25' FB Flying Cloud
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We bought our FC 25FB last September/October and have had to deal with a intermittent leak under the galley sink at the filter bypass. I have taken it in to have it repaired by our local dealer- who I might add has been helpful and repaired 14 other QC issues, but the leak has returned even after they tightened the PEX rings on all the connection under there.
We also had a leak in the city water inlet valve. The only reason I was able to find that was because of another post on this forum that mentioned it. I proactively looked for the connection which is inside a closet and hidden away behind a small ply panel. Sure enough the leak was between the inner and outer wall and the insulation was soaking wet. The dealer replaced this as well. I would encourage others to look at that connection as well. It's a slow leak, and there is no other way to find it but accessing the area from inside the trailer and feeling for wet insulation through the small opening around the valve. Be careful, the aluminum sheet will cut you when you stick a finger in there to feel for wet insulation.
For all the QC problems, I will admit that as the days go by, I am less and less hassled by these issues and more appreciative of the fact that we still have the luxury of being able to tow a small house to some beautiful areas to 'camp'.
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Old 05-02-2016, 08:27 AM   #58
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Quote:
Originally Posted by wanderingduo View Post
We bought our FC 25FB last September/October and have had to deal with a intermittent leak under the galley sink at the filter bypass. I have taken it in to have it repaired by our local dealer- who I might add has been helpful and repaired 14 other QC issues, but the leak has returned even after they tightened the PEX rings on all the connection under there.
We also had a leak in the city water inlet valve. The only reason I was able to find that was because of another post on this forum that mentioned it. I proactively looked for the connection which is inside a closet and hidden away behind a small ply panel. Sure enough the leak was between the inner and outer wall and the insulation was soaking wet. The dealer replaced this as well. I would encourage others to look at that connection as well. It's a slow leak, and there is no other way to find it but accessing the area from inside the trailer and feeling for wet insulation through the small opening around the valve. Be careful, the aluminum sheet will cut you when you stick a finger in there to feel for wet insulation.
For all the QC problems, I will admit that as the days go by, I am less and less hassled by these issues and more appreciative of the fact that we still have the luxury of being able to tow a small house to some beautiful areas to 'camp'.
That's a great tip. I'll make sure to check for that leak next time we are out.
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Old 05-06-2016, 08:01 AM   #59
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Can you say more about the leaks? Where specifically on the bed were they? How severe?

I have a 27FB. You have those external stone guard window shields which lock down with those rubber t-handles and then the actual Windows behind those. Were both the external and internal windows locked tight? If you never opened them yourself, I'm wondering if someone else opened them at the dealership but never latched them fully closed. You wouldn't know that behind the curtains if you didn't look at it yourself directly.

You also have a fantastic fan vent above the bed. Was that closed tight as well?

If so, thankfully you'd be under warranty and can have that fixed asap.

Sorry to hear about this but it's either a very simple solution (latch the windows/vent) or a covered warranty repair.

Good luck!!
The dealer said the front windows were fine, but that the "marker lights" were not sealed. I didn't get a chance to talk to tech who did it, so not sure which lights are those. So it seems like this was a worse problem then I though because if the water was coming through the light openings that means it got in between the walls and got the insulation all wet. We'll hopefully that was it and we won't see the leak again.
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Old 05-10-2016, 06:49 PM   #60
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My wife and I are sooo disappointed. We've been looking at travel trailers for quite some time now. Kept coming back to Airstream as the brand we need, primarily due to the lowest VOCs of any of them on the market. Then, we kept trying to decide which size. Changed our minds several times. Finally decided the Flying Cloud 20 was just the right size for the two of us. So, we went in to our dealer this morning for the walk-through. We had a great gentleman providing the orientation and provided some very helpful tips. Things were looking and feeling great. About 1 1/2 hours into the orientation we experienced a flood of water pouring out of one of the A/C air in-take registers. There must have been about 1/2 gallon of water pour out before the technician turned off the A/C. Water also oozed out of one of the panel seams - so we are certain water got into the sidewall and soaked the insulation. As a result, we decided to NOT take delivery and are now trying to decide what we should do. Right now we are terribly disappointed and disillusioned.
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Old 05-10-2016, 07:37 PM   #61
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Sorry to hear that. I wonder if the A/C condensation tube is blocked (hornets nest?) or installed with a crimp? Makes for a disappointing orientation, that's for sure!

Only saving grace buying new (which is why we did in 2012) is that stuff like this gets addressed under warranty.

Everyone's mileage varies but if it were me, I'd renegotiate a few bucks off if they'd fix it and continue to honor the 2 year warranty post-repair.

Good luck!
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Old 05-10-2016, 07:49 PM   #62
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I'd walk away fro that particular unit. If water got into the insulation between panels and mould starts to grow, you've got a big problem. I saw that scenario in a 6 month old AS at JC in March and the owners were having one side completely gutted and rebuilt. They were not happy campers. I'd say you dodged a bullet that day.
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Old 05-10-2016, 09:16 PM   #63
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CanonFan, I agree you were lucky the problem revealed itself before you bought it. Airstreams and all RV's can have problems from factory build, transportation to dealer, and events while on the lot. Some of us have been lucky to get defect-free Airstreams from the dealers and some not. Most agree once they have the initial issues worked out, they love their Airstreams. The low VOC quality is also very important to us with chemical sensitivities; we slept and lived great in it immediately and it was delivered fresh from the factory.

As mentioned, I would also pass on this particular unit. Wait for one that you can go over with a fine-toothed comb and find few to no problems. Just a note on the 20 from our two years with one. As a weekender and vacation traveler, and the large space allocation to food preparation is important to you, it is a great choice. If you will do extended travel for months, you will realize it has no living room and a pretty small bed.
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Old 05-11-2016, 10:03 PM   #64
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Walk away from it we did. The tech showed us what happened. It seems there are two condensation drip pans (one on either side of the A/C). There is a drain tube leading from each drain pan that connects to a single drain tube via a "T" or "Y" connector. Well, this connector is situated directly above one of the Return air vents. What happened was that the drain hoses from each drain pan were fastened to the connector via a clamps. Unfortunately, the tube that then carries the water to the wheel well was NOT clamped (or not even connected?). I was amazed by how much water poured out of the vent. The tech explained that thewater from the drain pan doesn't just constantly drip down the hose; he said the pan fills partially ans then forced water down the tube. Not sure I understand that or how it works, but that's what he said.

We have never owned an RV before - this was to be our very first and we were very excited. As stated before, we need something with the lowest VOCs and will allow us to camp in a manner and in the places we would like. We really like staying in our National Parks and our research shows that rig sizes are very limited at most campgrounds (other than the large "parking lot" style campgrounds). For example Other than Fishing Bridge in Yellowstone, all the really nice campgrounds in the interior of Yellowstone have a maximum combined length of 40 feet. Well, my TV is slightly over 19' and the FC 20 is just under 21' making my combined length barely legal.

DKottum - Yes, the galley is a big plus for us as we would be cooking all of our meals (my wife has so many food allergies that we prefer to prepare our own meals). Our trips are expected to range in length of just a 2 or 3 nights up to maybe 2 to 3 weeks - We do not anticipate any trip longer than that. If we get adventurous to be gone months at a time, then we'll consider a larger trailer. But for now, we don't know if we will even proceed - our disillusion with Airstream is so complete right now.
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Old 05-12-2016, 12:10 AM   #65
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. . .
But for now, we don't know if we will even proceed - our disillusion with Airstream is so complete right now.
Thanks for this report, CanonFan, and sorry that your first experience with Airstream had to highlight the company's inconsistent quality control. I will be checking our new FC20 soon for similar problems.

What model year was the FC20 you looked at, if you know, 2014, 2015, or 2016?

Thanks again,

Peter
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Old 05-12-2016, 06:54 AM   #66
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Don't be too disappointed. Things like this happen. Actually, be happy it happened while at the dealer so they can fix it.

Airstreams, like anything made by man, are imperfect. But somewhere i read that 70% of all Airstreams ever made are still on the road. You don't see people spending thousands restoring white box trailers. Airstreams are built to last. Yes, some have issues, and many who have issues come to this board to get help. So hanging around here it seems like there's a lot of problems. But that's like going into a hospital and asking "anyone sick in here?".

It is up to you whether to buy this unit or wait until you find another. You may find another that has even more issues that you won't see for weeks, months, or years after you get it. Whatever you do, don't become discouraged. This is part of trailer life. Things like this happen. Shake it off, and look forward to your next adventure. Good luck!
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Old 05-12-2016, 07:14 AM   #67
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OTRA15 - This is a new 2016 model. Manufacture date is January 2016.
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Old 05-12-2016, 01:45 PM   #68
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Don't be too disappointed. Things like this happen. Actually, be happy it happened while at the dealer so they can fix it.

Airstreams, like anything made by man, are imperfect. But somewhere i read that 70% of all Airstreams ever made are still on the road. You don't see people spending thousands restoring white box trailers. Airstreams are built to last. Yes, some have issues, and many who have issues come to this board to get help. So hanging around here it seems like there's a lot of problems. But that's like going into a hospital and asking "anyone sick in here?".

It is up to you whether to buy this unit or wait until you find another. You may find another that has even more issues that you won't see for weeks, months, or years after you get it. Whatever you do, don't become discouraged. This is part of trailer life. Things like this happen. Shake it off, and look forward to your next adventure. Good luck!
Fifty+ years ago, I drove B.M.C. AUTOS, (Austin and MGB) and they always broke down costing me much time and coin.
So my next two purchases were Volvo's; (122s and a 142E) I damned near went bankrupt with those two. (Which is why I was never able to afford to get a Commercial Pilot''s Licence.) [And they "lasted 11 years in Sweden??" Not Canada!]
Volkswagen 412 similar.
Years later; I had two Subaru's, (Legacy and Outback), then Toyota's. (4-Runner and Capri) , and now a Ford F-150 Ecoboost.
EVERY one of these later cars came from the factory and EVERYTHING worked. No snags. Marvelous!
So WHY cannot a 'top-of-the-line' trailer like Airstream, not do the same????
I'm reading a hell of a lot of 'leaking' threads here; my NEW 25'FC leaked under the sink for three visits to CanAm before they were able to fix-it! (Along with other water issues.)
I can hardly wait to take delivery of my NEW 30' FC next week, (mid-May) to see what surprises are in store for me.
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Old 05-12-2016, 07:35 PM   #69
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Well, with all the leak threads I too am concerned so I got a Sonin moisture meter for when I pickup my AS. Can't hurt. Trust but verify.
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Old 05-12-2016, 08:28 PM   #70
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"EVERY one of these later cars came from the factory and EVERYTHING worked. No snags. Marvelous!
So WHY cannot a 'top-of-the-line' trailer like Airstream, not do the same????"

I think it's because Airstreams are entirely assembled by hand, later cars are not for the most part. And always will be I imagine, they measure production in hundreds, Toyotas and Fords in tens of thousands.

And travel trailers are more like houses than automobiles, that would be a better comparison. Put axles under your house and drag it around the country and see what leaks, breaks, and comes unfastened.
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