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Old 06-05-2018, 12:08 PM   #1
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2018 25' Flying Cloud
Smyrna , Georgia
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Water Heater

The water heater in my 2018 Flying Cloud has stopped igniting after 6 successful uses. Both propane tanks are full and all burners on the stove work. The water heater does work when used on electric.
Anyone have this issue and repaired it?
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Old 06-06-2018, 07:27 AM   #2
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Mine did the same thing when my rig was new. The igniter wire was up against the metal refrigerator chassis. After about 500 miles of rubbing, the insulation wore through and the igniter was shorting out against the metal chassis. pulling it away from the chassis and wrapping it in electical tape solved the problem until I could get it to the dealer for a warranty fix. Hopefully yours is the same easy fix.
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Old 06-06-2018, 09:58 AM   #3
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Hi DKGA,

We are sorry for the issue that you are having with your water heater in your 2018 Flying Cloud. Please send us a direct message with your contact information and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team.

You can also reach Airstream Customer Service and Technical Support at customer_support@airstream.com

We look forward to helping you get this resolved. Thanks!
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Old 06-06-2018, 03:12 PM   #4
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Thanks, just dropped it off at the dealer.
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Old 06-06-2018, 03:31 PM   #5
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Airstream is aware of a bad lot of boards in the new water heaters. Make sure your dealer knows about this and provides a replacement board from a different lot. See:

http://www.airforums.com/forums/f295...ml#post2096974

You posted at the tail end of this thread so you may know but just in case.....


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