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Old 08-12-2016, 10:30 PM   #15
2 Rivet Member
2016 23' Flying Cloud
Corpus Christi , Texas
Join Date: Oct 2015
Posts: 57
Blog Entries: 2

Anthony is a wonderful sales person. But the service department is not very accommodating. We found that Steve Beattie at North Dallas RV is the best. He Replaced our converter (under warranty) what a shame a new AS and replacing that-batteries went dead - had a trip planned and Vogt said they couldn't get us in for 2 weeks. Steve told us to bring her in, but couldn't promise how quickly it could be fixed. He fixed it in three days! We had him install Max Air covers - very happy with his service.

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Old 08-12-2016, 11:06 PM   #16
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Join Date: Mar 2015
Posts: 1,036
I purchased my 2016 Interstate from Vogt. From my first phone call, with my salesman, Brant McKamie to the day I picked it up to drive it back to Denver......All was a great experience. I was able to negotiate a good price, on the precise model I wanted, also got good trade in value for my 2015 Bambi 16'.

Richard Averett, service manager, went above and beyond to give me a thorough in service, then, repeated much more when I came back down 2 weeks later to pick it up. He urged me to call with any difficulties, and I did, several times. He was very patient, talked me through trouble shooting and offered more info to supplement as I needed to fill in on my "learning curve"!

I add one more point to consider....they have two totally separate locations...across the roadway from each is trailers only and the other is Motorhomes. I dealt with those in the MOTORHOME store.

I was treated like a valued customer and family member by all I encountered at Vogt, from service personnel to the owners. It was well worth the 4 way trip to buy from them. I highly recommend them! Evelyn.

Evelyn & Mikki,(chihuahua) or Nikko (Pomeranian mix) Near Denver, Colorado
TV: 2015 Nissan Pathfinder 2015 BAMBI 16' Sport
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Old 08-20-2016, 07:35 AM   #17
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2016 30' Flying Cloud
Savannah , Texas
Join Date: May 2016
Posts: 23
We bought our 30fb 2016 from Vogt and Anthony the salesman was awesome, informative but not pushy, and we got a killer deal, after leveraging some other national sellers.

The purchase was great, Rob thoroughly walked us through everything. We did have an AC go out night one, but they let me bring it in to confirm, then come back 3 days later for a quick repair. And since I had two ac's we made it through 2 hot Texas days by running the working one and routing it to both ends of the trailer.

Good luck on your decision and hope it all works out. I'd buy from Vogt again personally.
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Old 09-13-2016, 07:19 AM   #18
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2017 26' Flying Cloud
Longview , Texas
Join Date: Jul 2014
Posts: 29
We purchased our 2017 FC 26U from Vogt a couple of weeks ago. Anthony was easy to work with and was prompt in answering all of our questions during the ordering process. We felt like (based on logistics of location) we got the best deal on our coach.

Haven't had to deal with their Service Dept. yet ... (and hope that'll be awhile down the road!).

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Old 12-22-2016, 01:39 PM   #19
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2016 20' Flying Cloud
Grand prairie , Texas
Join Date: Dec 2016
Posts: 8
Dealing with them now. Buying a FC 20 on Monday. Will let you know how it goes. By the way, any tips on buying equipment like Sewer Hose, is the one that comes with good or cheap? Any other key points on outfitting it? Happy Holidays.
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Old 12-22-2016, 10:45 PM   #20
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2017 26' Flying Cloud
Granbury , Texas
Join Date: Aug 2014
Posts: 408
I see some negative comments about Vogt's service. Wife and I, my son and his wife, his father in law, all have bought and had motorhomes and trailers serviced by Vogt. Yes, you have to schedule an appointment. Then it takes time to diagnose the problem and get authorization from manufacturers for repairs. Parts need to be ordered. Our experience has always been very positive. Yes, sometimes it takes a couple of weeks and things happen at the worst possible time. Be patient and give them a chance. We have always been treated with the highest respect from the owner all the way down to the wash guys.

No dealership is perfect including Vogt RV but they try really hard to be and it shows. Give them a try. Ask for Anthony Miller if you are purchasing. He will make you a happy camper!
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Old 12-26-2016, 07:24 AM   #21
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2015 22' FB Sport
Savoy , Texas
Join Date: Apr 2016
Posts: 26
Images: 1
They had our AS for 39 days to complete: RV Warranty Forever inspection, state tag inspection and replace a couple items under factory warranty. After we dropped off AS It took 3 weeks to get it into the shop. And had to get factory approval to replace parts and then waited to get parts in. They never called even when they completed the work. I called every 2 weeks to get a status report.
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Old 03-05-2017, 07:30 AM   #22
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2016 26' Flying Cloud
Southlake , Texas
Join Date: Jul 2015
Posts: 259
I've had some negative comments in the past about Vogt. Last week, I needed a state inspection and a longer drop for the Equii-I-zer on the new truck. I took it to Vogt and they were great. Rob and Andy got me in an out in less than an hour and only charged me for the parts on the hitch work. Andy is great on hitch set up.
They are building a new Airstream-only facility nearby and all the Airstreams will be inside the building.

2016 Flying Cloud 26u
2017 Silverado Duramax 4x4
Equalizer Hitch
Southlake, TX
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