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Old 08-12-2018, 12:34 PM   #1
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2018 27' Flying Cloud
Haubstadt , Indiana
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Torn floor in 2018 Flying Cloud 27FB

I am not impressed with the dinette design or how easily the floor was damaged when the table leg jarred loose during travel. Does anyone know the best approach for repairing this damage. I have a message off to J.C. but don't expect a response until tomorrow at the earliest. Any help or comments appreciated.
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Old 08-12-2018, 01:50 PM   #2
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The floor cannot be repaired in any satisfactory manner in my evaluation. Purchase a small hard white plastic cutting board and use a hole saw to cut a three or four inch round piece from it with a hole saw. The cutting board would be about 3/8" in thickness. Take 3M VHB double adhesive tape and place under the round piece and place in position over the area where the table has cut the flooring. I did this on our 2017 23D as I noticed the flooring was being severely dented. Problem solved and the the pad does not interfere with foot traffic and is not detrimental in appearance what-so-ever. The pad will not come loose with 3M VHB tape. You may want to slightly bevel the edges of the your pad on the top side.
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Old 08-12-2018, 02:18 PM   #3
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I just noticed that your damage is not under the table leg itself. I would ask a flooring specialist what glue to use to re-cement the torn part. Its repair location would hardly be noticeable to almost anyone unless they were bending over looking in that area of the floor. My advice for the pad still is valid to prevent damage directlly under the leg.
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Old 08-12-2018, 02:23 PM   #4
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Quote:
Originally Posted by Martinod View Post
The floor cannot be repaired in any satisfactory manner in my evaluation. Purchase a small hard white plastic cutting board and use a hole saw to cut a three or four inch round piece from it with a hole saw. The cutting board would be about 3/8" in thickness. Take 3M VHB double adhesive tape and place under the round piece and place in position over the area where the table has cut the flooring. I did this on our 2017 23D as I noticed the flooring was being severely dented. Problem solved and the the pad does not interfere with foot traffic and is not detrimental in appearance what-so-ever. The pad will not come loose with 3M VHB tape. You may want to slightly bevel the edges of the your pad on the top side.
Or glue a big silver dollar over the hole.
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Old 08-12-2018, 02:29 PM   #5
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There is a glue available at flooring stores that is used when joining vinyl flooring. It is similar to "super glue". A friend that installs flooring showed me this trick. A piece of wax paper placed over the area and weighted down while the glue dries finishes the job.
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Old 08-12-2018, 03:11 PM   #6
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Your trailer is still under warranty. Let them fix it.
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Old 08-12-2018, 10:23 PM   #7
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Use Weldwood contact cement. Available in a 2 oz. bottle (applicator brush included) from big orange. It’s permanent. Just follow the directions. It’s basically the same stuff used to glue down Formica countertops.
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Old 08-13-2018, 04:21 AM   #8
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Our new 2018 27FBQ had this exact same damage when we took delivery. The dealership had a flooring company come and repair it. Nobody has ever noticed it.

We put the table down into the bed position for travel and stack 2 nesting totes (water accessories in one and electrical accessories in the other) then slide them underneath the table to ensure the table leg stays retracted.

I will attach pictures tomorrow.
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Old 08-13-2018, 09:50 AM   #9
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floor repair

Do not glue to plywood floor. First use carpet tape single side and insert tape under torn hole a sticky side up and stick to surrounding flooring. Because the flooring has a foam back it should move with the surrounding flooring.
Increase the size of the bottom of the table leg with a rubber cushioned leg base from any hardware store.
I repaired 2 holes in my floor with great success.
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Old 08-13-2018, 10:45 AM   #10
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I have felt that this type of table has always had a flaw. That’s why we had ultimate Airstream replace our table with Corian to match the kitchen and install two telescoping pedestals to carry the new weight load. It is awesome! And we did this on a brand new 2028 25 foot International serenity just a month ago. It is truly our airstream dream.
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Old 08-13-2018, 11:13 AM   #11
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The tear you have is exactly where there is an indentation in my vinyl "wood" flooring beneath my table. I had wondered how it happened and the dining leg makes sense to me. That will be on my list when I go to JC in November.
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Old 08-13-2018, 12:35 PM   #12
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Quote:
Originally Posted by Ron Glow View Post
I am not impressed with the dinette design or how easily the floor was damaged when the table leg jarred loose during travel. Does anyone know the best approach for repairing this damage. I have a message off to J.C. but don't expect a response until tomorrow at the earliest. Any help or comments appreciated.
Hi Ron Glow,

We're very sorry to see this. Please send us a direct message with your contact information and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team. We look forward to helping you get this resolved.

You can also reach Airstream Customer Service and Technical Support at customer_support@airstream.com

Thank you.
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Old 08-13-2018, 12:58 PM   #13
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Forest Grove , Oregon
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Same here

Quote:
Originally Posted by twbucksr View Post
Our new 2018 27FBQ had this exact same damage when we took delivery. The dealership had a flooring company come and repair it. Nobody has ever noticed it.

We put the table down into the bed position for travel and stack 2 nesting totes (water accessories in one and electrical accessories in the other) then slide them underneath the table to ensure the table leg stays retracted.

I will attach pictures tomorrow.
I second what twbucksr wrote. Easy solution, but I agree it's a design flaw that AS needs to address.

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Old 08-13-2018, 01:01 PM   #14
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We tucked a small throw rug under the table leg when under way until I can install a fixed power pedestal instead of the very shaky wall bracket and single folding leg. Caught it before the leg chewed a hole in the vinyl floor...not a favorite 'feature'.
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