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Old 07-20-2018, 06:00 PM   #1
2017 FC 28 Twin
 
Plymouth , Indiana
Join Date: Jan 2017
Posts: 59
Just venting forgive me

We have a 17 FC 28 went on a 4 week trip out west and of course there was issues that arose with the unit nothing major believe me Iíve been dealing with all issues myself (like the door handle coming off inside 1st trip interesting) due to a dealer that is absolutely worthless after the sale and actually before the sale which is on us should have walked, anywho I digress, so Iíve been dealing with JC regarding warranty parts arrived home & on 5-18 ordered parts so before our current trip things can be fixed now the fun begins I sent pics of parts needed accurate descriptions and nothing,call,leave message nothing, email,still nothing now itís july, call, email, finally get a response stating all parts located except strap & can ship, great out of the 4 parts needed mind you with pics and description we receive a pack of interior hinges which wasnít even in the pic or description and nothing else r u freaking kidding me so I give up call Woodland RV Grand Rapids MI talk to the best Dang RV parts lady in the biz explain my problem and Baam! Within 3 days all parts obtained & shipped JC take note on what service should be... (me talking) self itís not a RV itís a hobby yes Jeff you are correct😉
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Old 07-20-2018, 06:46 PM   #2
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2006 22' Interstate
Normal , Illinois
Join Date: Jan 2009
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It boggles the mind.

Glad you found a good source and have gotten your parts.

Maggie
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Old 07-20-2018, 07:09 PM   #3
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2012 25' FB Flying Cloud
Celina , Ohio
Join Date: Jul 2010
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Our experience with Woodland has been fantastic, great service department. We have bought both of our AS from them and had very few problems on delivery. Six years after the sale and I know one call to them and help is available.
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Old 07-20-2018, 08:15 PM   #4
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2017 30' Classic
Carlisle , Pennsylvania
Join Date: May 2017
Posts: 5,514
Hi

Colonial in New Jersey and Out of Doors Mart in North Carolina both do a darn good job on parts. I have a thread running talking about a horrible dealer here in Tennessee compared to the great service from North Carolina.

Bob
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Old 07-20-2018, 08:32 PM   #5
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2016 28' International
Sioux Falls , SD
Join Date: Oct 2017
Posts: 550
Glad to hear you have what you need, now the fun begins.
Good luck
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Old 07-21-2018, 09:41 AM   #6
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1996 34' Excella
Elberta , Alabama
Join Date: Oct 2006
Posts: 785
Quote:
Originally Posted by Dragline View Post
We have a 17 FC 28 went on a 4 week trip out west and of course there was issues that arose with the unit nothing major believe me Iíve been dealing with all issues myself (like the door handle coming off inside 1st trip interesting) due to a dealer that is absolutely worthless after the sale and actually before the sale which is on us should have walked, anywho I digress, so Iíve been dealing with JC regarding warranty parts arrived home & on 5-18 ordered parts so before our current trip things can be fixed now the fun begins I sent pics of parts needed accurate descriptions and nothing,call,leave message nothing, email,still nothing now itís july, call, email, finally get a response stating all parts located except strap & can ship, great out of the 4 parts needed mind you with pics and description we receive a pack of interior hinges which wasnít even in the pic or description and nothing else r u freaking kidding me so I give up call Woodland RV Grand Rapids MI talk to the best Dang RV parts lady in the biz explain my problem and Baam! Within 3 days all parts obtained & shipped JC take note on what service should be... (me talking) self itís not a RV itís a hobby yes Jeff you are correct😉

Woodland RV is one of the best, (if not the best) RV dealer for both sales and service......We bought a used 30' Airstream from them a number of years ago. Since then, and after selling that one and buying a 34'er, I've had them repair and replace a lot of things on the 34.....they are courteous, prompt, and their workmanship is outstanding...

Another good service center is "Countryman's RV and Marine repair" in Foley, Alabama....

For whatever it's worth,
Larry
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Old 07-21-2018, 10:10 AM   #7
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2005 28' Safari
Saint Joseph , Michigan
Join Date: Jul 2012
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Originally Posted by Castaway View Post
Our experience with Woodland has been fantastic, great service department. We have bought both of our AS from them and had very few problems on delivery. Six years after the sale and I know one call to them and help is available.



Ditto, woodland, also from 2011, also have used them for service and advice..
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Old 07-21-2018, 10:48 AM   #8
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2016 25' Flying Cloud
Selbyville , Delaware
Join Date: Jun 2015
Posts: 107
Didnít buy from Woodland but had my 2 inch receiver installed by them. What great service. Arrived there on a Sunday night and they let us park overnight so we could get things going on Monday morning. Even though it was a one day job they let us keep the rig there until Thursday while went up to Mackinac for a few days.
They kept me hooked up to power so my stuff in the fridge would keep and even dumped my tanks for me.
Would go back there in a heartbeat! Just super!
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Old 07-21-2018, 11:04 AM   #9
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2016 22' Sport
Grayslake , Illinois
Join Date: Mar 2016
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Thanks for the reviews. Woodland sounds like the place to go if you live in the neighboring states.
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Old 07-21-2018, 02:41 PM   #10
2 Rivet Member
 
2016 30' Classic
Euless , Texas
Join Date: Aug 2016
Posts: 28
Woodland in Grand Rapids, MI

We have had a great relationship with Woodland RV. They are very good and we highly recommend them!
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Old 07-21-2018, 06:37 PM   #11
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2018 26' Flying Cloud
Warner Robins , Georgia
Join Date: May 2016
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Woodland has been great for ordering those little odds and ends that seem to be out of stock or overpriced other places. (like the "Riveted" front plate)
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Old 07-22-2018, 11:44 AM   #12
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Palos Heights , Illinois
Join Date: Jun 2015
Posts: 3
Woodland, in Grand Rapids is the best. Chad Carlson from Woodland runs the Urban Airstream in Eaton Rapids, Michigan in September, great time.
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Old 07-22-2018, 01:32 PM   #13
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2016 25' Flying Cloud
Friday Harbor , Washington
Join Date: Jun 2016
Posts: 57
Your vent is important to calling attention to a full range of quality we all expect and -- seems -- for the most part is delivered. The exceptions need to be called to our collective attention. I add, the Northwest dealer network is a credit to the larger organization.
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