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07-16-2018, 12:54 PM
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#1
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4 Rivet Member
2017 30' Classic
Cave Creek
, Arizona
Join Date: Aug 2016
Posts: 281
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Shower mix valve stopped working
Has anyone had the shower mix valve stop mixing? I can get either scalding hot or cold water but nothing in between. It previously worked fine and flow is not changed. I tried taking the Koehler valve apart but it does not appear repairable. Any thoughts?
__________________
Pete B55
2017 Classic
2017 F-250
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07-16-2018, 02:00 PM
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#2
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Site Team
2017 30' International
Broomfield
, Colorado
Join Date: Apr 2009
Posts: 3,555
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There was someone else on the forum that had the same problem. Cartridge should be replaceable. Relatively cheap and easy repair.
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07-16-2018, 06:36 PM
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#3
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4 Rivet Member
2017 30' Classic
Cave Creek
, Arizona
Join Date: Aug 2016
Posts: 281
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Quote:
Originally Posted by wulfraat
There was someone else on the forum that had the same problem. Cartridge should be replaceable. Relatively cheap and easy repair.
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I’ve replaced cartridges at home - this does not appear to have a replaceable one
__________________
Pete B55
2017 Classic
2017 F-250
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07-16-2018, 11:00 PM
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#4
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Site Team
2017 30' International
Broomfield
, Colorado
Join Date: Apr 2009
Posts: 3,555
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Shower mix valve stopped working
My bad - it’s not a simple plastic cartridge... but.... the 2017 classic uses a Kohler Rite-Temp 304 pressure balancing valve.
It should be serviceable though without having to replace the entire valve body.... pretty sure you can get a fully assembled mixer cap kit from one of these....
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07-17-2018, 05:18 AM
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#5
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Rivet Master
2020 28' Flying Cloud
Upper St Clair
, Pennsylvania
Join Date: Aug 2011
Posts: 2,943
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I “deactivated” ours by taking the stop out almost two years ago to provide more hot water, no issues with it, but after that had plenty of hot water
__________________
2020 28' Twin Flying Cloud
2021 F350 6.7 King Ranch
USAF Master Training Instructor (TI) & (MTI)- 68-72
Volunteer K9 Rehabilitator & Trainer
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07-17-2018, 09:09 AM
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#6
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Airstream Ambassador
Jackson Center
, Ohio
Join Date: Feb 2017
Posts: 742
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Hi Pete B55,
Please send us a direct message with your contact information and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team. We look forward to helping you get this resolved.
You can also reach Airstream Customer Service and Technical Support at customer_support@airstream.com
Thank you.
__________________
Official account for Airstream, Inc.
Airstream Customer Service and Technical Support can be reached at 1 (877) 596-6111, option 1.
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07-17-2018, 09:13 AM
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#7
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2 Rivet Member
2019 27' Globetrotter
The Woodlands
, Texas
Join Date: Sep 2016
Posts: 57
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Ours did the same thing, either hot or cold with very little choice in between. Had if fixed under warranty when they rebuilt the draw on our 23FB that fell out several times due to a weak latch. Still have the weak latch, unfortunately. But now use a small adjustable shower rod from Wal-Mart to hold the drawers closed while traveling.
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07-17-2018, 12:38 PM
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#8
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Reads a lot
2017 30' Classic
Titusville
, Florida
Join Date: Dec 2016
Posts: 1,209
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Call Jackson Center and have them send you a new one. Very, very easy to change out. Talk to John. Mine died right at the start but the replacement has been working great for 18 months of almost daily use.
__________________
Lauri
She Believed She Could so She Did.
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07-22-2018, 08:41 AM
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#9
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Half a Rivet Short
2017 30' Classic
2022 Interstate 24X
Carlisle
, Pennsylvania
Join Date: May 2017
Posts: 15,674
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Quote:
Originally Posted by dst
Ours did the same thing, either hot or cold with very little choice in between. Had if fixed under warranty when they rebuilt the draw on our 23FB that fell out several times due to a weak latch. Still have the weak latch, unfortunately. But now use a small adjustable shower rod from Wal-Mart to hold the drawers closed while traveling.
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Hi
The latches on *most* drawers are a generic item you can get on Amazon. They come in multiple weight ratings. Replacing one is usually just a matter of pulling two screws.
By no means the only / best / cheapest:
https://www.amazon.com/gp/product/B0...?ie=UTF8&psc=1
At least that will give you an example of what I'm talking about. It's Airstream so "never the same way twice" applies. Your drawers may latch with something entirely different.
Bob
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07-22-2018, 05:58 PM
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#10
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4 Rivet Member
2017 30' Classic
Cave Creek
, Arizona
Join Date: Aug 2016
Posts: 281
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Quote:
Originally Posted by kendrick.l.j
Call Jackson Center and have them send you a new one. Very, very easy to change out. Talk to John. Mine died right at the start but the replacement has been working great for 18 months of almost daily use.
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I found a reasonable work-around until I get back home where I can get it changed out. The Alde mixing valve is the same type of device- I dialed it back so the hot water is just very warm. We run the shower on the “hot” side (it will only go fully hot or fully cold) and so the water is very warm - not ideal but good enough to get us through our vacation the next few weeks.
Incidentally, on my classic, the hole in the shower wall that the valve comes through is too small to remove the larger valve cover. The only way I see to do a repair on it is to remove the wall where the bedroom TV is. If they would have bored the hole a half-inch larger it would be easy
__________________
Pete B55
2017 Classic
2017 F-250
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07-23-2018, 06:29 AM
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#11
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Reads a lot
2017 30' Classic
Titusville
, Florida
Join Date: Dec 2016
Posts: 1,209
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Pete55, I sorry I wasn’t more specific regarding the mixing valve. The valve I was referring to is the one under the dinette along with all the other Alde equipment. If you are able to get warm water I’m am curious to know what the original problem is/was. You mentioned that you could get scalding hot water or very cold water but not warm. How long did the super hot water last? Less than 5 minuets or more?
The only part of the actual shower mechanisms I had to tweak was just taking the Anti-scalding device off completely which allowed me to control the water temperature at the Alde mixing valve. I don’t recall having to adjust any of the valves from Koehler. My AS was an early 2016 build (may have been among the first ones off the line) so your set up may be different.
__________________
Lauri
She Believed She Could so She Did.
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07-23-2018, 08:32 AM
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#12
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4 Rivet Member
2017 30' Classic
Cave Creek
, Arizona
Join Date: Aug 2016
Posts: 281
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The original problem is the shower thermostatic valve stopped mixing water and, depending on the position of the handle, delivers only either only very cold, or only very hot. The Alde works fine and is not an issue, I have plenty of very hot water. The temporary work around is to adjust the Alde mixing valve so the temperature of the hot water to the entire trailer is very warm
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Pete B55
2017 Classic
2017 F-250
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07-24-2018, 03:16 AM
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#13
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Reads a lot
2017 30' Classic
Titusville
, Florida
Join Date: Dec 2016
Posts: 1,209
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Got it. Now I understand and your temp fix is a great work around until you can get a permanent fix, I will be following to learn more about what fix is going to be. Hopefully the repair to the shower will smoothly when you get time.
__________________
Lauri
She Believed She Could so She Did.
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04-03-2023, 07:09 AM
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#14
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1 Rivet Member
2017 30' Classic
Keller
, Texas
Join Date: Jul 2016
Posts: 9
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Pete B55 - I realize this is an old post but I’m now running into this same issue in our 2017 Classic. What was the resolution to this problem? Thanks!
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04-04-2023, 06:29 AM
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#15
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4 Rivet Member
2017 30' Classic
Cave Creek
, Arizona
Join Date: Aug 2016
Posts: 281
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Quote:
Originally Posted by JamesAlan
Pete B55 - I realize this is an old post but I’m now running into this same issue in our 2017 Classic. What was the resolution to this problem? Thanks!
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I had the shower valve cartridge replaced. Unfortunately on a lot of trailers, including mine, you can’t remove the cartridge from inside the shower - the bedroom wall behind the valve has to be removed to gain access.
Coincidentally, I just had the cartridge replaced for the second time in six years of trailer use. This time I was back in Jackson center and they did the work. They first thought they could replace it through the shower but ended up pulling the wall as before.
The AS part number is 602401 - Valve-Rite 1/2 “ ($285) plus 1.5 hrs of labor. Not cheap.
__________________
Pete B55
2017 Classic
2017 F-250
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04-04-2023, 06:31 AM
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#16
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Half a Rivet Short
2017 30' Classic
2022 Interstate 24X
Carlisle
, Pennsylvania
Join Date: May 2017
Posts: 15,674
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Quote:
Originally Posted by JamesAlan
Pete B55 - I realize this is an old post but I’m now running into this same issue in our 2017 Classic. What was the resolution to this problem? Thanks!
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Hi
Two fixes depending on which of the problems you are having.
There's a mix valve under the dinette that works for *all* hot water. If the kitchen and bath faucets are doing ok, then it's not the issue.
The mix valve on the shower itself is right were you would expect it to be (behind the handle you turn to run water in the shower). It's a standard item from whoever made yours. This is AS and you never quite can be sure if it's Kohler or something else. Best bet: it's a Kohler GP876851.
Swap out of the shower valve is easy except for the size of the hole in the wall. AS drilled it about a half inch to small. You need to carefully enlarge it ....
Fun !!!
Bob
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04-05-2023, 04:07 AM
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#17
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1 Rivet Member
2017 30' Classic
Keller
, Texas
Join Date: Jul 2016
Posts: 9
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Thank you both very much for the replies and information! I will start investigating!
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