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Old 09-30-2016, 07:25 AM   #15
Rich and Kat
 
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Sorry to hear about your troubles, Bud. Did the dealer not spend a couple of hours with you showing you that all of the systems worked? I would have thought that they would have identified those major issues before you ever showed up. When we arrived at 9AM, our dealer prep guy, Kevin, had already been running the Alde heat, oven, stove, and rooftop heaters to cook-off the oils/smells ... he showed us they were working when we got into the trailer. Then turned them off and fired up the AC, while we started our familiarization tour (took about 2 hours to go through it all). We spent a night by the dealership ... had the touch-up work done the next day, then went 25 miles north to Freehold, NJ for a couple of more nights, before going to the NJ/PA border for a couple of more nearby nights. All with intent of something major being wrong and being within proximity of the dealer for a major repair... if I were you, I'd return to the dealer to have them prep it and then do a 2 hour familiarization as well. Keep us posted...
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Old 09-30-2016, 07:27 AM   #16
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Let me add that the factory has been EXTREMELY concerned and accommodating to the issue of the Alde fluid. I've had numerous email correspondence with service and a phone call offering me a number of options to get this rectified.

Although this was and is a miss on the factory and our dealers part, the end result is we are "Streamers" and we appreciate the customer service aspect of this issue.

Also, I was told the "disconnect" switch on the new 2017 Classic is a real disconnect switch and unless it is in the USE mode nothing will work including the AC as the thermostat is a 12v item.

Bud
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Old 09-30-2016, 07:49 AM   #17
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[QUOTE=paiceman;1858537 . . . Also, I was told the "disconnect" switch on the new 2017 Classic is a real disconnect switch and unless it is in the USE mode nothing will work including the AC as the thermostat is a 12v item.
Bud[/QUOTE]

Hmm, that's quite a change. Battery Disconnect Switch. We could put it in STORE while hooked to external power and isolate our batteries from the system while retaining full operation of the 12 vdc components, powered by the converter. Now the converter is also isolated from the system in STORE position? Is this unique to 2017 Classics, I wonder?
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Old 09-30-2016, 07:52 AM   #18
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Hi Bud. The 2017 Classic manual says that when in store mode and connected to shore power, the converter should still send power to the unit, conflicting with what the dealer told you, so maybe challenge them on this. Joe
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Old 09-30-2016, 07:54 AM   #19
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Here's the 2017 classic manual excerpt:

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Old 09-30-2016, 07:57 AM   #20
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Congratulations Rich and Bud on the new Classic's. They are beautiful Airstreams. We are picking up our new Classic next week at Colonial. I've been making a list of of things to review when we arrive and your posts are very helpful. This will be our third Airstream and our experience has been excellent on getting items fixed without question. As Bud mentioned, I'm confident that will continue. Best wishes on getting your new issues resolved quickly. Will post our impressions here after we leave Colonial and have a few days to play.
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Old 09-30-2016, 10:34 AM   #21
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I know what the manual says, however, the factory told me what I posted prior as to the battery disconnect switch, not the dealer.

Yes the dealer sales person went through the entire trailer with us, it was warm so the heat system did not come on. So we let it go. That said, returning to the dealer is at this point not going to happen. We are going to the factory, which is only four hours away and will camp while there.

We had purchased in the past from Colonial and in retrospect should have this time as well, Kevin is tops.

Bud
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Old 09-30-2016, 04:46 PM   #22
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Hi Bud. I can't wait to hear the outcome of your experience at JC. I trust it will go well and you'll be all squared away with an awesome trailer in no time at all. We love love love ours and it's killing me that we're not going to be camping in it this weekend.

I just bought two wicked little Swedish axes to help with campfire "fuel management activities." One is a HULTS BRUK Aneby Hunting Axe, and the other is a smaller Hultafors Classic. Both are forged with the same steel ... from the factory, they're almost sharp enough to shave with and I can't wait to use them!
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Old 10-01-2016, 04:31 AM   #23
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Aside from the issues we love this trailer. The workmanship from what I've found is very good, actually better than a 38' high end motorhome we had not long ago. The AC and HP units are whisper quite, I can test one at a time in our driveway as we have a 30amp circuit in the garage. They are much quieter than our former FC which was also ducted. The storage is simply amazing, very different from our FC so we will have to get used to where things are now. But much of what I kept in the bed of the truck and hardly every used in now in the outside storage of the AS.

Airheds, I like axes and knives. I am going to look into the ones you mentioned.

We leave for the factory on Monday AM, Tuesday is the day. The Sales Manager and the Sales Person from the dealership called yesterday, actually last evening and we went over my concerns in detail. It's all good, they asked me to come to the dealership instead of the factory, but I declined as this is our forth AS and we've never seen the factory or obviously been on a tour. So, we are going on a test trip, visiting the factory, addressing our concerns all in one shot. Then she goes to bed until late December when we head to Florida for the winter.

Bud
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Old 10-02-2016, 08:01 AM   #24
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For screws that are loose use a little Locktite I use Red to keep them in. In a moving home things will always work loose just routine Maintence! We have a international 27fb and the ss SHEILD had a screw to work loose used the red stuff and voila 3000 miles later still holding strong. Went to Rv show yesterday and was reassured that out silver bullet we call Frankie is still the best!
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Old 10-02-2016, 11:21 AM   #25
Rich and Kat
 
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Another trivial issue fixed

In the bathroom's medicine cabinet (left wall below the mirror and adjacent to the under-sink vanity), there are 4 narrow shelves (~3" depth?, ~14" long?) ... the length of these shelves fit the opening well. They were then CNC'd to locate shelf-pin abatements. The clips that were actually used, extend into the opening by perhaps 3/32" on each side, so, when the shelf is installed between the clips, it doesn't fit. Either the factory or the dealer put the shelves on a chop saw and removed about 3/16" from one end of each shelf. Viola - the shelves fit between the clips. However, this fix incidentally created a different problem. The CNC'd abatements to recess the shelf-pins were no longer "long enough" to allow the shelf to drop-in to the recess. Without the shelf-pin completely recessed, the shelf doesn't sit level by approximately 1/16" ... which isn't necessarily a problem (if you don't have self-diagnosed OCD like I do), but it also meant that without the proper-fitting abatement, there's nothing to keep the shelf from sliding out. And when the top shelf falls, it has a cascading effect on the shelf below it, and so on ... until all of the shelves are all over the floor. Ask me how I know. Something so trivial can be such an annoyance.

The fix: put the shelf on a drill press and use a forstner bit to extend the recess. Note, forstner bits drill flat bottoms, so by setting the depth stop, you can quickly replicate the rebates. I've attached a pic to show how the back slot was extended. The board on the left is just a stop to rapidly position each of the four boards.

Once we determine the desired shelf locations, we'll put screws through the shelves to anchor the shelf pins to the shelves - they'll never fall out again. A picture is worth 1000 words...

Let me assure you, I'm not bitching ... I hope I have a dozen more petty issues like this instead of anything more serious. I can deal with these nuisances. :-)

Take care,
Rich
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Old 10-03-2016, 03:15 PM   #26
Rich and Kat
 
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Quote:
Originally Posted by Grateful2 View Post
For screws that are loose use a little Locktite I use Red to keep them in. In a moving home things will always work loose just routine Maintence! We have a international 27fb and the ss SHEILD had a screw to work loose used the red stuff and voila 3000 miles later still holding strong. Went to Rv show yesterday and was reassured that out silver bullet we call Frankie is still the best!
Thanks Grateful2. This isn't just a screw working loose - it's a stripped out screw that can literally be pushed in, and just falls out. I trust Colonial to fix it properly ... heading there with the trailer this weekend. Thanks, Rich
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Old 10-07-2016, 04:49 AM   #27
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Just to clarify on the disconnect. While at the factory I independently asked four people about how to operate this units switch.

Technician - Full disconnect, if not "In Use" nothing will work
Floor Technical Supervisor - Full disconnect, if not "In Use" nothing electrical will work.
Production electrical foreman - Full disconnect, if not "In Use", you'll be in the dark.
National Service Manager - This is a full - real disconnect switch, if the switch is in the "In Use" position all electrical components will function, if it's in the "Store" position only the LP monitor and the doorbell will function.

Bud
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Old 11-11-2016, 05:59 AM   #28
Rich and Kat
 
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Noisy/Clunking Bathroom Door -- fixed

During our first full week in the trailer, our bathroom door, when closed, clunked back and forth (the strike plate isn't set back far enough and that little slop allowed the door to jiggle between the strike plate and the "door frame/jamb?"). It drove me freaking nuts when either of us were moving about in the trailer. The fix was simple.

http://www.homedepot.com/p/Frost-Kin...25WA/100017014

It looked like this (may not have been the same brand) but I bought the brown version ... I used a strip about 8" long, tore it in half lengthwise, and set one strip at the top where the door closes, and another at the bottom. In retrospect, it probably just needed one 6" length at the bottom of the door. Regardless, in our case, there was enough slop that we don't really even need to give the door much of a push to close it. And it's dead silent, the way I like it.

Silent night...
Rich
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