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Old 07-03-2016, 06:44 PM   #1
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My Zipdee power awning

Well I think I might have figured out what my problems are with the awning. The green plugs that send power out to the motors doesn't have locking clips to hold them in the control module. If I push up on them the unit clicks and the awning works properly. I am stationary so it's not getting loose from traveling. SO I am going to relocate the unit to the floor and get long wire ties to hold the plug tightly to the controller. Since I am in the middle of the Yellowstone national park it will take me a week or two before I get out to a store but wanted to post this now in case anyone else is having strange problems with theirs and can try it faster than me and post their results. Fingers crossed
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Old 07-03-2016, 07:16 PM   #2
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Really??!!

Sorry about your problem.

But you have a LOT of gall bragging you're in Yellowstone when many of us on the forum are trapped at work!! Aaarrrrggghhhh!

Obviously kidding! Good for you! I have 8 weeks of work left until I pull chocks and we hit the road. Starting with a retirement celebration trip (Redwood NP, Yosemite, Kings Canyon, Grand Canyon). Then have numerous planned after that - FL Keys in winter, 4 corners area in fall, Maine and Acadia NP.

So many great places so little time!!

Have fun and be SAFE!
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Old 07-03-2016, 07:47 PM   #3
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Zip Dee had some bad circuit boards which can be replaced under warranty. The most up to date boards have a green sticker, if yours is orange, check with them about your problem.
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Old 07-03-2016, 08:06 PM   #4
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Yellowstone, nice, ZipDee, not so nice. My sob had power awning, it was so easy to just push that button, now on AS we never put awning out.
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Old 07-03-2016, 08:43 PM   #5
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It is the new board. Never had a problem with the old one not staying plugged in
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Old 07-03-2016, 08:50 PM   #6
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Thanks for the tip, Checked mine and the sticker is green. So far no issues with the awning.
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Old 07-04-2016, 10:41 AM   #7
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Bob, unscrew the actuating pad. Then unplug the RG cable from the rear of the switched. Look inside the female socket and make SURE that none of the connectors are bent and that each will make appropriate contact when you plug in the male connector. I'd do this for every RG socket. Think that may solve the problem. Barry
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Old 07-04-2016, 10:56 AM   #8
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I contacted ZipDee regarding the accidental openings that have occurred and firmware changes. From my understanding, the green stickers identified that the controllers were fitted with the lastest firmware version. The latest version addressed an issue where motors could potentially burn-out at low voltage conditions. Unfortunately, there were no firmware changes to address accidental openings.

My own suspicion is that the screw-on connectors on the controller board and the relatively stiff wires powering the controller work themselves into an intermittent contact while on the road. Like others, I added a SPST switch to disable power to the controller when not in use. ZipDee said they were planning to modify the actuator panel to include an ON/OFF switch in the future.
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Old 07-05-2016, 07:59 AM   #9
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Yes I am in Yellowstone until September but I am also working 40 hours a week. I am fixing the broken down cars and RVs that come to the repair shop that I am at. As far as the awnings opening on their own there's only 2 reported cases of this and I feel it has been over used to much. From the start Zipdee said it needs a power off switch. I feel if they said that that they should of had one on the button panel but go figure. I have been checking and working on my awning since my trailer was 2 months old and getting tired of it. Nate at the factory has been very helpful and I feel he cares. Jimmy on the other hand doesn't. I have done automotive electrical work for over 30 years and my dad was an electrician so I feel I know what I am doing. I have found some wire ties and will try my fix on my next day off and let you know. Living in Yellowstone is nice as long as you don't have to work on your days off on your own trailer
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Old 07-05-2016, 08:27 AM   #10
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I'll bet you are a local hero to those who need you, beetlebob. Thanks for being there in case I need you!

Pat
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Old 07-13-2016, 07:45 PM   #11
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Well finally got around to working on the control unit. Mounted to the floor and used wire ties to hold the pins in tight to it. I have never seen it run this good. For once in over a year I like my awning. Will let you know in the next few months if I still do
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Old 07-15-2016, 07:00 AM   #12
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Quote:
The green plugs that send power out to the motors doesn't have locking clips to hold them in the control module.
Bob, this is the 2 layer terminal that all the (9?) wires are attached to (color blind)? Did your issue also coincide with some of the status LEDs out on the upper-left corner of the board? My dealership replaced the board with a new one, but still couldn't get it to work. JC told them to have me bring up there next month, but wanted to give it a shot myself.
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Old 07-16-2016, 08:38 AM   #13
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Yes it is the 2 plugged in connections BUT. Even though the awning is working good it STILL never shows that it is closed????? Will contact Zipdee again and see what they say. This is the 4th time with this problem.
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Old 07-20-2016, 02:20 PM   #14
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Well awning still not right. Spent some good quality time with Nate at Zipdee He is very helpful and I feel cares. The new control unit that the factory installed is bad. They are sending me another one and we will go to round 5 of the power awning saga
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