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Old 09-15-2017, 06:38 PM   #1
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Santa Rosa , California
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Hoping for trouble free Classic

We received confirmation today that our 2018 30' Classic Twin is scheduled to be built in November and at the dealer just after Thanksgiving. This is our second AS so the learning curve shouldn't be quite as steep although the Classic has some features that are unique. I've been following the posts regarding Alde and Firefly with some trepidation but it sounds like most people are getting the issues sorted out so that's encouraging. Hopefully the factory is getting on top of things too as production progresses. Besides, if there were no challenges to ownership what would be the fun of that?

Anyway, ours will have the chestnut seating with light countertops. We went back and forth for weeks on the cabinets but finally settled on Maple. We're both pretty excited to get our hands on the trailer!
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Old 09-15-2017, 06:43 PM   #2
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Congrats on the new purchase and you have time to drop off some Coosa board for your subfloor, and never have to worry about leaks.........ever! It will pay for itself if you sell your Airstream with an impervious sub floor.

http://www.coosacomposites.com

Cheers
Tony
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Old 09-15-2017, 07:54 PM   #3
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Carlisle , Pennsylvania
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Hi

Welcome !!

Nothing we have seen on our Classic has kept us from camping out in it. Minor this and that, sure. Nothing that has canceled a trip.

Bob
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Old 09-16-2017, 05:30 AM   #4
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Hi

Congratulations and welcome. We love the lighter maple in our 2017 Twin. Our unit runs like a champ, minor issues only, all handled thru email or phone with Jackson Center, even some simple questions responded to with professionalism and taken care of.

The day prior to your intended pick up my suggestion is have the dealership turn on the Alde system and have it run overnight. Then when you do the walk thru, have them go over every detail of the system and in the bathroom, over the toilet there is a cabinet, open it and on the left side is the Alde fluid storage container, check this area for volume, it should be half way between min and max or up to max if the system is actually running. I would further then suggest you have them turn the system off, and have them bleed all the bleed points outlined in the All About Alde section of this Classic area. Once done you'll know how to do it and the system aside from some settings again contained in here you should be good to go.

Enjoy

Bud
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Old 09-16-2017, 11:22 AM   #5
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Trouble free

we have 2018 33 classic with the maple wood and love it
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Old 09-16-2017, 11:55 AM   #6
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Originally Posted by Isuzusweet View Post
Congrats on the new purchase and you have time to drop off some Coosa board for your subfloor, and never have to worry about leaks.........ever! It will pay for itself if you sell your Airstream with an impervious sub floor.



http://www.coosacomposites.com



Cheers

Tony


Tony, I love the idea of the never rot subfloor.
I wonder if Airstream might offer it is a factory installed upgrade?
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Old 09-16-2017, 11:57 AM   #7
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Ditto what Bud said. Also, make sure you turn your inverter on while you are standing there. I know of one Classic were the inverter never worked, but just one. Be sure you understand how to control the AC without the help of the a Firefly, this goes for the Alde system as well. Just in case.
If the dealer has really done their job in setting it up completely and correctly you should have no issues st all.
I have had my 17 Classic for 10 months and last week really put her through her paces and she performed perfectly. As they say in the horse world, I "rode her hard and put her up wet". Previously I had really babied her, but with the storm (that turned out to be nothing in Titusville) I didn't have time to play nice. I threw everything I owned inside, all the important papers and documents, etc and headed north. Man, I was so happy to have her. She did great. Solar panels kept me up and running long after everyone lost power. Alde kept me warm. No leaks, no dents, no issues at all. Nothing fell off, or flew off and nothing hit us. Luck!
Really just could not be happier. By far, this is the best thing I have ever done. Perfect TT, perfect TV, and perfect hitch. TMPS worked great (maiden trip).
I sincerely hope you enjoy your new Classic as much as I have enjoyed mine and get to bypass those first few months glitches that many of us went through.
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Old 09-16-2017, 12:00 PM   #8
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Originally Posted by kendrick.l.j View Post
Ditto what Bud said. Also, make sure you turn your inverter on while you are standing there. I know of one Classic were the inverter never worked, but just one. Be sure you understand how to control the AC without the help of the a Firefly, this goes for the Alde system as well. Just in case.
If the dealer has really done their job in setting it up completely and correctly you should have no issues st all.
I have had my 17 Classic for 10 months and last week really put her through her paces and she performed perfectly. As they say in the horse world, I "rode her hard and put her up wet". Previously I had really babied her, but with the storm (that turned out to be nothing in Titusville) I didn't have time to play nice. I threw everything I owned inside, all the important papers and documents, etc and headed north. Man, I was so happy to have her. She did great. Solar panels kept me up and running long after everyone lost power. Alde kept me warm. No leaks, no dents, no issues at all. Nothing fell off, or flew off and nothing hit us. Luck!
Really just could not be happier. By far, this is the best thing I have ever done. Perfect TT, perfect TV, and perfect hitch. TMPS worked great (maiden trip).
I sincerely hope you enjoy your new Classic as much as I have enjoyed mine and get to bypass those first few months glitches that many of us went through.
Great, but I remember a slightly different tone in the conversation we had back in December of 2016 or maybe January 2017. Could not be happier it has worked out, you should be proud of what you have and are doing.

Hope to see you around the first of January on our way further south.

Bud
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Old 09-16-2017, 12:01 PM   #9
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1969 31' Sovereign
Kerrville , Texas
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Mikeinca,

How exciting! A 2018 Classic Twin 30'. As I write this, I am sitting in South Fork, Colorado at about 8,700 feet in a 2017 Classic Twin 30', with very close the same appointments.

If I would have been asked how I like our new Classic, I would not have been very positive. However, after some discussions with the dealer and JCO, we are very pleased with "Roscoe".

Airstream really stepped up! The folks at the dealer service department were able to talk us thru the Alde issue with hot water.

Later down the road the failure of heating was low gylcol level, simply cured. The fill level is hard to see behind the access panel but is easy enough to fill. If you over fill, once heated, the system will expel the overage thru a bleed pipe between the port side tires. Not an issue.

Alde recommends that this level be checked annually. So get you a bottle of propylene glycol, Part #7010002 and keep it on board. WWW.alde.us. Had to add 1 1/2 bottles three days ago. Nice and cozy now! Bleeding the air out of the system was not that dillicult.

Please take the time to make sure the dealer has 50 amp service and demand that both Dometic heat pumps are allowed to run for 24 hours on both heat and cold. If one is going to die it will be in that period of time.

Crank up the gas appliances. They are a bit stubborn the first time out.

Take a shower. I am not being funny here. Make sure you have HOT water to your liking. The shower head has an anti-scald feature on the handle and may be mis-adjusted. Also, the Alde hot water side is "European adjusted", meaning it is set to tepid water temp not hot shower water temp. Simple control under dinette seat facing aft. The adjustment knob stop point is set where you can't increase the temp above tepid with out taking this knob off and rotating it a quarter turn and put it back on and screw the knob back in place.

Your power supply system should be first class on the 2018. It is a multistage unit not the roaster battery killer of past years.

Take care to push in on the frig door until you hear it click. Found out the hard way.

The Firefly system is amazing. But push every button on every control panel. Be sure all of its features are working and have been explained.

On this topic, demand that the access panels to the Firefly system be removed and you look at each one to be certain all the equipment is screwed down and is just not a rats nest of cables.

Firefly IS the brains of you Classic and any bouncing around or flexing of cables is very bad juju. You also need to know where the fuse panel is. It is a very informative panel and system.

Purchase either an exterior or have installed now a power filter system between you and shore power. The systems on board do not tolarate spikes, multi cycle drop outs of brown outs. The $300 bucks is cheap insurance.

Finally, demand that each tire and wheel be removed and the brake drum removed and the innards check to assure the assembly is properly fitted and adjusted. After reassembly require that the lugs are tightened to Dexter specifications! THIS IS VERY IMPORTANT. Do not take the dealership's word for anything regarding this step. Please.

Spend the night in your new beauty before leaving the dealership, after all these checks and adjustments are made. Then the next morning, give the dealer his money and get ready for years of trouble free enjoyment aboard the Star Ship Classic 2018!!

Don't ask how I know these things. For those who blindly take the word of the dealership on these issue, just take a powder. I have been thru hell with Roscoe. Multiple system failures on everything mentioned above including tire and wheel separation causing the removal and replacement of the starboard side of the vehicle. Not a tire blowing, the failure of the entire hub. And all of this in the first 9 days of ownership. Our Classic spent two and one half months in rehab at Jackson Center. We just now took him camping and I don't want what happen to us to happen to anyone else.

Jackson Center was and has been outstanding making us whole!!! Just a little more attention to the details and the issues we had will be history for all Airstream owners. Like Wally said " Don't make changes, make improvements". JCO is living up to that standard, now just get all the dealers on board. Most already are.

Many happy trails.

ENGAGE!!





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Old 09-16-2017, 12:11 PM   #10
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Bud, you are correct. Back in December and all of January and on and on until just recently I was not a happy camper at all. Actually I was pretty frickin' p%#sed off. $100,000+ is a big chunk of change to dole out, at least to me and the darn thing just wasn't working. But thanks to you, James, and this forum I got things worked out.
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Old 09-16-2017, 12:31 PM   #11
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Quote:
Originally Posted by Gamehawkers View Post
Tony, I love the idea of the never rot subfloor.
I wonder if Airstream might offer it is a factory installed upgrade?
UPGRADE!? Don't you think for the $100,000+ price tag for what Thor wants you to percieve is the highest quality trailer in existance; shouldn't Coosa be standard equipment?

Some have said that Jackson Center wouldn't use Coosa as they would need to do testing and all that..........B.S Jackson center doesn't want to make a trailer with no planned obsolescence.

Coosa is lighter and stronger than the flooring material Thor is using and machines just like plywood....even better IMHO.

If I were spending that kind of dough on a trailer, I'd insist on a Coosa sub-floor; and while they're at it, they can POR-15 the frame as well.

Cheers
Tony
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Old 09-16-2017, 12:41 PM   #12
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2018 30' Classic
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I am still waiting to be perfectly happy! And although CS at AS does talk with you, I am not getting the hand holding walk through the paces that others appear to be getting. If there is a 2018's out there with some 4th valve in the Alde that is causing problems for some, all CS reps should know that and potentially tell you that. I can't even get a service appt if I drive it to Ohio from Vermont until Thanksgiving. This is well after I have to winterize the trailer and making the fixing of the hot water problem even more complicated.
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Old 09-16-2017, 01:10 PM   #13
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Quote:
Originally Posted by Isuzusweet View Post
UPGRADE!? Don't you think for the $100,000+ price tag for what Thor wants you to percieve is the highest quality trailer in existance; shouldn't Coosa be standard equipment?

Some have said that Jackson Center wouldn't use Coosa as they would need to do testing and all that..........B.S Jackson center doesn't want to make a trailer with no planned obsolescence.

Coosa is lighter and stronger than the flooring material Thor is using and machines just like plywood....even better IMHO.

If I were spending that kind of dough on a trailer, I'd insist on a Coosa sub-floor; and while they're at it, they can POR-15 the frame as well.

Cheers
Tony


Tony,
I was not aware of its existence until you mentioned Coosa. I completely agree it should be included in the trailer as standard. The frame should be sealed with spay on bed liner or a similar encapsulating product that prevents the frame from ever rusting.
I tend to believe if they produced a product that lasted 25 years that they would take over the market.
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Old 09-16-2017, 01:49 PM   #14
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Thanks for the encouragement and feedback, especially the detailed instructions on things to look for and ask about that some of you have offered. It's much appreciated, and I will try to follow through on those. From what I've read, in one respect I'm lucky in that my dealer is less than 1 hour (not several states) away and has a good service reputation based on our previous interactions with them. I'd rather not have to test that out with the new trailer but we'll see how it goes.
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