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Old 12-11-2018, 12:56 AM   #1
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Drawing pictures with a rock!

We were at an Airstream dealer today and saw a pretty incredible sight. Three guys from service and a salesperson were staring at the back of a 2019 Classic 33. I walked over and was sickened at what I saw.

It seems as if a couple came in to look at a few models of Airstream trailers. They have a son about 5 or 6 who was a bit out of control. It seems as if the boy picked up a rock and started scribbling on the top of the black bumper. Used the rock to draw lines back and forth into the paint. If that wasn't bad enough, he started drawing circles on the back aluminum panel. I would say about $2500 worth of damage to the classic.

If you were the dealer, what would you do at this point?
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Old 12-11-2018, 01:59 AM   #2
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Hi, make an insurance claim and fix the trailer. What else can you do?
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Old 12-11-2018, 03:20 AM   #3
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I would hope that the parents would be at least responsible for the insurance deductible for failing to keep an eye on their child. Who let's a little guy loose in a gravel parking lot among expensive trailers?
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Old 12-11-2018, 05:35 AM   #4
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Ha! Guy I work with, their daughter did the same thing to his wife's 2018 Jeep Grand Cherokee, all the way around
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Old 12-11-2018, 07:26 AM   #5
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Drawing pictures with a rock!

That would led to a “lack of home education” comment from my DW. The absolute worst possible thing she could say about any parent’s way of raising their child, their family values, and their ancestors.

Me, it would be, “you broke it, you bought it!” Inexcusable behavior by parents to have failed to properly supervise child.
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Old 12-11-2018, 08:24 AM   #6
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I wouldn't make an insurance claim. I would ask the parents to pay. If they refused, I would sue them....Why should I have my insurance rates go up due to their negligence?
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Old 12-11-2018, 09:31 AM   #7
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If there happened to be security camera footage I would call the parents (if known) have them come in a view the video and strongly suggest they pay for the damages. This was not an accident, it’s vandalism, a criminal act and even though the kid can’t be prosecuted the parents should be held accountable. Same parents that allow their kids to run wild and thinks it’s ok. Why should the dealer have to take a huge hit?
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Old 12-11-2018, 09:37 AM   #8
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You guys are missing it. This was not someone’s unit. It was on the lot at a DEALERSHIP “For Sale”. The kid did the damage to a unit on the lot.
The dealership should have the couples info as they were looking at units.
Parents these days are way to easy on kids.
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Old 12-11-2018, 09:40 AM   #9
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I understood it to be a dealers unit.
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Old 12-11-2018, 09:53 AM   #10
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A child of 5 or 6 is way past old enough to know not to do something like that.

A parenting deficit in that family, is my initial assessment, and lack of proper supervision of said child at a dealership full of expensive vehicles.

The dealer would ultimately have to fix it, of course, but I would look into whether the parents had insurance which might cover this.

Might require a police report, which could seem a bit harsh, but some accountability on the parents and child seems to be called for.

If he were mine, I would also schedule him some “work it off” time at that dealership, emptying trash, sweeping sidewalks, etc.

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Old 12-11-2018, 10:06 AM   #11
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Yikes, we also had a young family member who did that on a vehicle.

With regards to the damage at the dealership clearly that falls under the insurance of the dealership and it is the cost of doing business unfortunately. No crime occurred as there was no intent and no negligence on the child's behalf.

There clearly might have been a bit of negligence on the parents behalf as they got sidetracked and failed to keep track of what their child is doing.

The sales person's also might have said "oops let's not lose track of your child you know what mischief they can get into an unsupervised".
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Old 12-11-2018, 10:14 AM   #12
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Was it the Andersen family?
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Old 12-11-2018, 10:34 AM   #13
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The classic 33 is the dealerships trailer.

One thing I overheard was that the family was still a customer looking for a trailer at their dealership. My guess is that they will not be getting as good a deal as they had hoped for.

If it were my dealership, I would confront them nicely as to not lose the sale and to possible "guilt" them into buying from them (in a nice way ).

Seriously, most states have laws that say parents are liable for damage done by their children. Some states restrict the child's liable age to be between 8-18. The parents may also have a homeowners policy that would cover this.

I would confront the parents and explain the cost involved and maybe recover my deductible and use that toward their downpayment.
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Old 12-11-2018, 10:41 AM   #14
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Oh Mojo, I knew somebody was going to go there :-)
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