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Old 05-07-2019, 09:23 AM   #1
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2019 30' Classic
Pleasant Garden , North Carolina
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Damage Repair

Well, I backed into my spot like I have dozens of times before only this time I got a little too close. I caught my rear awning arm on one of the posts holding my building up. Pulled the awning bracket away from the side and folded the arm into the side of the trailer. Just got back from the local Airstream dealer and found out that the entire bottom panel from the door to the rear corner of the trailer has to be replaced. Also the arm bent the frame that runs behind the rub rail. Looked at some trailers there that they replaced the panels on and they did a really good job but the replacement rivets are a little different, you can't really tell a difference from a distance but up close there is a minor difference. This being a 2019 should I take it back to the factory to have the panel replaced? I assume the insurance company wouldn't have a problem with that.
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Old 05-07-2019, 11:02 AM   #2
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Yes, go to Jackson Center for the fix.
If insurance is repairing, opt for bucked rivets, not Olympics.
This is how your AS was made, not with Olympic/pop rivets!
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Old 05-07-2019, 11:14 AM   #3
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I am dreading the day I ever make a mistake that causes the same feeling you have now.......
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Old 05-07-2019, 01:05 PM   #4
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I am dreading the day I ever make a mistake that causes the same feeling you have now.......
Sick is the way I'm feeling. After all these years of having SOB's, we finally get what we've always wanted and I make a bone headed mistake like this. Worst part was having to go in the house and tell the wife what I did.
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Old 05-07-2019, 01:07 PM   #5
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Originally Posted by AtomicNo13 View Post
Yes, go to Jackson Center for the fix.
If insurance is repairing, opt for bucked rivets, not Olympics.
This is how your AS was made, not with Olympic/pop rivets!
That's what I thought. I looked at a couple of repair jobs the local guys did and they were really good but there is a slight difference in the way those rivets look.
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Old 05-07-2019, 01:31 PM   #6
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Olympic rivets are ok in certain situations, but do loosen over time and thatmeans leaks. So e will say theyre fine, but I will not accept them!
Do it right!

Olympics are a fancy pop rivet with a shaved head to replicate a real bucked rivet.
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Old 05-12-2019, 06:56 PM   #7
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Carlisle , Pennsylvania
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Hi

The repair (no matter who does it) will never 100% match the original. Assuming you are talking to Out of Doors Mart, they do indeed know how to do the fix. That said, JC probably will be the best way to go. I suspect that if you call JC now, they will be able to get you in some time in late August / early September.

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Old 05-12-2019, 07:52 PM   #8
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Having bent my rear awning arm once, I understand your feelings. The RELAX awning lower arms stick out around 5-6” from the side of your trailer. Having learned the hard way, I adopted a different backing protocol when parking my Classic in its pole barn. (I have a total of 11 feet of width to back into. The trailer (including the 5” of RELAX awning) gives me a clearance of 12” on either side when I back it into its home parking place. When you bend the awning arm, you most likely also bend the rib to which it’s attached, as well as the panel. I feel your pain, but either ODM or the guys in JC can heal your hurt feelings. Not an inexpensive repair, either.
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