Reply
 
Thread Tools Search this Thread Display Modes
 
Old 05-03-2019, 08:42 AM   #21
2 Rivet Member
 
2018 33' Classic
Silverdale , Washington
Join Date: Feb 2015
Posts: 25
Yes, remove the upper access panel in the bathroom. Also, verify all cables are properly connected to the backside of the Alde control panel.
__________________

CWO7241 is offline   Reply With Quote
Old 05-11-2019, 05:48 AM   #22
3 Rivet Member
 
2018 30' Classic
New York , New York
Join Date: Aug 2016
Posts: 196
I just want to say...I now have a 2019 due to totally of the 2018 Classic....AND I miss my Firefly. I miss not being able to read the buttons that I want to push with out a flashlight! I miss the controls of my bed and table not integrated into the panel. I was down to only one thing to troubleshoot - the awning. There are things I like about the 2019. But the cZone is not one of them. Now to begin memorizing where all the buttons are so I can stop with the flashlight.
__________________

ajwbarnard is offline   Reply With Quote
Old 01-14-2020, 06:46 AM   #23
1 Rivet Member
 
2018 30' Classic
New Park , Pennsylvania
Join Date: Sep 2019
Posts: 9
For those of you that have had this done...to upgrade my Firefly controller from 3.2 to 3.8 the controller needs replaced? Is it plug and play?

I had posted our problems with the Alde heat not shutting off even when the Firefly controller showed everything was off. After much reading I feel the Firefly controller is more the problem and the Alde will run fine with the proper communication.

Since we are out of warranty and the dealer is far away we would like to attempt the replacement ourselves. I have a call into Firefly now, we will see how it goes.

Any insight is appreciated.
Robertson2 is offline   Reply With Quote
Old 01-14-2020, 10:38 AM   #24
Rivet Master
 
BigSxyWhtGuy's Avatar
 
2018 30' Classic
Thousand Oaks , California
Join Date: Mar 2017
Posts: 559
I had mine done under warranty at JC. They replaced the main panel and the switches in the bathroom.

Not sure if itís plug and play or minor soldering is needed? Sorry canít be of more help. Have you tried calling JC and asking them? Or just email them?

They may be able to guide you over the phone if itís more than plug and play too
BigSxyWhtGuy is offline   Reply With Quote
Old 01-15-2020, 07:59 AM   #25
2 Rivet Member
 
2018 33' Classic
Medway , Massachusetts
Join Date: Dec 2017
Posts: 39
We too had ours upgraded/replaced at Airstream while under warranty. Just before warranty ended the propane 1 display failed (does not read above zero). Removed the display (it merely snaps into wall) to check connections in back. The connection is merely a plug and all was good there. Swapping sensor leads at the propane tanks showed sensor and wiring of P1 is good (it had a read out on P2 display) suggesting problem is either the display itself (my bet since a gentle knock on it sometimes resulted in a readout for a second or two) or some intermediate processor. Colonial will be diagnosing in the spring. I was unaware that the bathroom display was replaced as well.
MAHofer is offline   Reply With Quote
Old 01-15-2020, 10:05 AM   #26
New Member
 
2018 33' Classic
Carnation , Washington
Join Date: Jan 2019
Posts: 3
Firefly controller

I received a notice from Airstream that my 18 33 FireFly was wired incorrectly and had in fixed at the dealer. However we have not had the opportunity to take it out to see if it truly works.....
upton58 is offline   Reply With Quote
Old 01-16-2020, 07:03 AM   #27
1 Rivet Member
 
2018 30' Classic
New Park , Pennsylvania
Join Date: Sep 2019
Posts: 9
Firefly responded quickly and they are sending the replacement controller, a new bathroom touch pad (because it has the shower boost that connects with Alde) and a software updater. The parts are being shipped by UPS.

My understanding is as long as we return the old parts and software updater (talks to the G6?) there is no charge other then shipping cost. The wiring diagram they sent by email is easy to understand. I feel with good directions and tech support by phone we should be successful with the replacement. I like the idea that we maybe fixing concerns we don’t even know we have.

To the best of our understanding the previous owners ordered this classic brand new 9/2017 Took delivery 10/17/17. Used it one time and placed it in public storage never to be used again. We feel none of the bugs have been worked out so we have reasonable expectations.

Biggest problem we have...winter has set in and there won’t be a nice day for a week or more to work on this project.

And I will also give a thumbs up to Airstream at JC, even though we are out of warranty by a month they would have allowed 30 minutes labor under warranty for the replacement and upgrade. That a fair offer...not convenient for us...but fair.

Maybe I should start yet another YouTube channel that shares our debugging adventure.
Robertson2 is offline   Reply With Quote
Old 01-16-2020, 07:08 AM   #28
1 Rivet Member
 
2018 30' Classic
New Park , Pennsylvania
Join Date: Sep 2019
Posts: 9
Quote:
Originally Posted by upton58 View Post
I received a notice from Airstream that my 18 33 FireFly was wired incorrectly and had in fixed at the dealer. However we have not had the opportunity to take it out to see if it truly works.....
Was the incorrect wiring the Blue/White/Black wires not being in the correct placement behind the panel? I saw a picture posted in the Alde thread that stated there was a 9 month period where the factory wiring was wrong?

Was not caught until after November 2017? My build date is September 2017.

Sharing correct information is a wonderful thing!
Robertson2 is offline   Reply With Quote
Old 01-16-2020, 11:37 AM   #29
Rivet Master
 
BigSxyWhtGuy's Avatar
 
2018 30' Classic
Thousand Oaks , California
Join Date: Mar 2017
Posts: 559
Thatís great news! I wish I always read positive experiences with interactions with JC. This is a great example of what Iíve always experienced, JC will go above and beyond to keep us happy. Very cool to see firefly will do the same.

Please post an update when youíre all squared away. Iím curious if this solves the issues and if 3.8 is the most recent version.

Thanks!
BigSxyWhtGuy is offline   Reply With Quote
Old 01-22-2020, 05:11 PM   #30
1 Rivet Member
 
2018 30' Classic
New Park , Pennsylvania
Join Date: Sep 2019
Posts: 9
The package arrived yesterday. It was as ordered, a new control panel, bathroom touchpad and the firmware updater. The firmware is 3.8.

All we need is a warm sunny day to work on the install. As part of the agreement with Firefly we have 30 days to return the old parts and the firmware updater for no charge.

Fingers crossed...
__________________
What if...we got it right this time?

Tanner the tin tube
Robertson2 is offline   Reply With Quote
Old 01-23-2020, 12:02 AM   #31
Rivet Master
 
BigSxyWhtGuy's Avatar
 
2018 30' Classic
Thousand Oaks , California
Join Date: Mar 2017
Posts: 559
Awesome. Hope the install is nice and smooth! Crossing fingers that this all solves the challenges you had and the ones you didnít know you had!
BigSxyWhtGuy is offline   Reply With Quote
Old 01-23-2020, 11:40 PM   #32
2 Rivet Member
 
Join Date: May 2018
Posts: 36
Has JC Recognized The Firefly Problem?

I took my 2018 Classic 33FB in to the Katy Texas dealer for several warranty repairs one of which was the Firefly resetting randomly and not interacting correctly with the Alde system or propane sensors. When I checked on the status later, I was told they were waiting on Airstream to send a new Firefly panel and "Alde parts." Cross your fingers. I hope I can pull out of the dealer parking lot with a unit that lives up to the quality standards of the Airstream my grandfather had in the 1970's.
jrkott is offline   Reply With Quote
Old 01-24-2020, 08:01 PM   #33
1 Rivet Member
 
2018 30' Classic
New Park , Pennsylvania
Join Date: Sep 2019
Posts: 9
Finally we had a warm day to work on the Firefly/Alde system firmware update. Good news is the trailer heated up nicely from 46 degrees to 64 degrees in about an hours time. This was good confirmation that the Alde system is working properly before the firmware update and the fluid was full and circulating.

First thing we did was pull out the G6 panel and fixed the pin wires on port 3 as mentioned in the Much ado about Alde thread. We changed the position of the blue and black wire as confirmed by Airstream. We powered up the Alde after the wire switch an all was working fine.

Next step...on to the firmware update. We removed the touch pad controller above the dinette (and vacuum all the construction dirt in the wall around it).

Then we replaced the bathroom touchpad. This was a bit more tricky because the screw pattern on the new touchpad was slightly different. We had to drill some new holes being VERY careful that no metal shavings got into the circuit plug. We leveled the outlet nice and straight (pet peeve) and moved to the next step. The firmware update.

We plugged in the updater in the front of the G6 panel as instructed and it took off...bling lights and confirmed green that it had been updated. Seemed a bit too simple and fast so we called Firefly and confirmed the light sequence. We connected and snapped the new touchpad into place and all was correct, the new 3.8 firmware update displayed correctly on the touchpad so we were finished.

Two things not mentioned anywhere in the Firefly instructions but we knew what to do...you must disconnect all power while working on this. Second when the firmware is completed Firefly told us to do a complete disconnect of the power for the Firmware to reboot. We took the 12V red cable off the back of the G6 panel waited two minutes and reconnected. All seems good for now. We need a real weekend trip to test it completely...endless hot water shower and toasty radiant heat.

Ironically one thing we had not expected to find was our red 12V cable was just barely connected to the G6 panel. We had problems with the solar panel display flickering all the time. That problem has gone away and we think it was from the loose cable which can cause other electrical gremlins.

So a successful Firmware update...we think...and ready to move forward for the next challenge.
__________________

__________________
What if...we got it right this time?

Tanner the tin tube
Robertson2 is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
2018 Alde vs Firefly Settings geraldsmith 2016 - Current Classic (all lengths) 39 08-16-2018 07:33 PM
2018 interstate TB Firefly a/c issue LewK Sprinter and B-van Forum 56 05-21-2018 09:11 AM
Firefly version and updates charlesk 2016 - Current Classic (all lengths) 5 05-20-2018 07:16 AM
2018 33' Classic Firefly/Alde/Awning Issues Herm26U Electronics & Connectivity 2 02-23-2018 10:14 AM
DeLorme Street Atlas version 10.0 Pahaska On The Road... 14 09-07-2002 03:48 PM


Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by the Airstream, Inc. or any of its affiliates. Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.



Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 09:36 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.