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Old 05-21-2019, 10:56 AM   #15
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2019 25' International
Providence , Rhode Island
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🤢 yuck, I wouldn’t want a trailer that wasn’t sealed properly at the factory. It appears obvious that it soaked material between the walls and was not properly dried before resealing. Who knows what is growing in the walls. I would file a lemon law claim. Very sorry for all the pain you are going through. I hope this gets resolved to your satisfaction. Good luck and Keep us informed.
I forgot to update this thread. The dealer took it back and did amazing work on it. Turns out the front AC seal was botched...4 windows were not properly sealed...they even mentioned how little material was present and were surprised it even passed the rain test in the factory.

All insulation was verified dried as I spoke directly to the gentleman who performed the repair on the phone before it was returned........it has been dry ever since.....we've had some horrendous rain here over the last 3 weeks and it is bone dry.

So we aren't worried about anything growing because it was properly repaired, cleaned up, and dried out accordingly. There are no odd smells, odors or even a hint something went wrong and literally still smells brandy new.....and I've been in automotive a long time and have a pretty good idea when something is amiss.

Our dealer is a 5 rivet dealer and thus far have proven they are highly trained and competent to do the repairs.

We are in a better place now and been out in it once thus far last weekend....we are well on our way!

Greetz to all.

Chris
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Old 05-21-2019, 11:16 AM   #16
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We are in a better place now and been out in it once thus far last weekend....we are well on our way!

Greetz to all.

Chris
Great news! I hope you enjoy camping for many years to come.
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Old 05-22-2019, 05:25 AM   #17
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2013 20' Flying Cloud
Westerly , Rhode Island
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Good to hear. Yes, we've definitely had enough rain lately to test your repairs! We're heading up to VT, so hopefully this long weekend has at least a couple nice days.
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Old 05-22-2019, 06:16 AM   #18
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Providence , Rhode Island
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Good to hear. Yes, we've definitely had enough rain lately to test your repairs! We're heading up to VT, so hopefully this long weekend has at least a couple nice days.
Should be a relatively clear weekend.....have an excellent journey!

Post some pics if you can...
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Old 07-01-2019, 10:45 AM   #19
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Providence , Rhode Island
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And just when we thought it was fixed.......major storm came through last night and rained hard.......boom.......leaking in the same spot it was fixed......OMG my wife is fit to be tied....will update as it evolves.......needless to say....I am NOT a happy camper.
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Old 07-01-2019, 12:17 PM   #20
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And just when we thought it was fixed.......major storm came through last night and rained hard.......boom.......leaking in the same spot it was fixed......OMG my wife is fit to be tied....will update as it evolves.......needless to say....I am NOT a happy camper.
Hi kittmaster,*

We're very sorry to learn about this. Please send us a direct message with your contact information and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team.

Thank you.*
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Old 07-01-2019, 12:36 PM   #21
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Hi kittmaster,*

We're very sorry to learn about this. Please send us a direct message with your contact information and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team.

Thank you.*
Message sent.
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Old 07-01-2019, 01:41 PM   #22
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2018 28' International
Fayetteville , Georgia
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Good to hear you are fixed! We have had no issues with our 2018 Serenity 28 after 67 nights. Our travel destinations have included TN, GA, AL and FL.
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Old 07-01-2019, 01:58 PM   #23
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Good to hear you are fixed! We have had no issues with our 2018 Serenity 28 after 67 nights. Our travel destinations have included TN, GA, AL and FL.
No No......thought we were, but new issue/same spot has cropped up....
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