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04-22-2018, 08:44 PM
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#1
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Rivet Master
2017 23' Flying Cloud
Parker
, Colorado
Join Date: Oct 2016
Posts: 1,772
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What’s this, can I fix it, is it under warranty?
I have a 2017 FC 23D, warranty is up in December 2018.
AS was in storage outside most of winter. I have it under cover stored in garage at home now, for about 2 weeks.
Noticed this peeling, plastic film, I think it’s the plasticoat. Should this happen on such a new unit?
Can it be fixed or dealt with?
Is it a warranty fix?
Thanks for any insights, I searched forums and didn’t find much on later models. Pictures below:
__________________
Thanks,
Troutboy
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04-22-2018, 09:01 PM
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#2
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Journeyman
2016 25' International
Amherst
, Massachusetts
Join Date: Apr 2016
Posts: 956
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Warranty issue. Don’t delay.
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04-22-2018, 09:51 PM
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#3
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Site Team
2017 30' International
Broomfield
, Colorado
Join Date: Apr 2009
Posts: 3,555
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What’s this, can I fix it, is it under warranty?
Agreed.
The clear coat impregnation from Alcoa has failed. That cannot be repaired with re-coating, the panel will need to be replaced.
Looks to be the exterior just below the awning? That’s a big sheet I believe.
I had some of that peeling on the exterior rear top corner panel of my 2008... I tried all sorts of things to fix, Re-coat, seal, etc... but it looked bad no matter what [emoji20]
The local Colorado dealer has 1 airstream certified tech who can do panels. Timeless travel trailers has 2 people on staff who are trained by the factory. There is one other guy up near Longmont I believe, and that’s it for our area.
I’d get with JC and then see if you can slide into timeless at the end of the summer / in the fall. The factory worked with them on one of my warranty issues (AC replacement).
Either that or bring it to JC for the repair. I wouldn’t go anywhere other than those 2 places, personally.
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04-22-2018, 09:53 PM
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#4
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Rivet Master
2017 23' Flying Cloud
Parker
, Colorado
Join Date: Oct 2016
Posts: 1,772
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It’s an outside top panel below the curbside awning, the big zip dee one
__________________
Thanks,
Troutboy
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04-22-2018, 10:00 PM
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#5
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Site Team
2017 30' International
Broomfield
, Colorado
Join Date: Apr 2009
Posts: 3,555
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Sorry for the bad news, only way to address that is to replace the panel. I’ve been down that road on my last trailer.
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04-22-2018, 10:01 PM
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#6
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Rivet Master
2017 23' Flying Cloud
Parker
, Colorado
Join Date: Oct 2016
Posts: 1,772
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Crap! Can I wait until after the camping season?
__________________
Thanks,
Troutboy
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04-22-2018, 10:02 PM
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#7
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Site Team
2017 30' International
Broomfield
, Colorado
Join Date: Apr 2009
Posts: 3,555
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Absolutely, but get your claim started now. It will take that long to get it into a good shop anyways.
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04-23-2018, 06:14 AM
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#8
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Overkill Specialist
Commercial Member
2020 30’ Globetrotter
2014 23' International
Dadeville
, Alabama
Join Date: Oct 2015
Posts: 4,516
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Yep, sounds like a perfect reason to visit the Mothership
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04-23-2018, 10:25 AM
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#9
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Some Guy
1968 26' Overlander
2021 25' Globetrotter
Nashville
, Tennessee
Join Date: May 2015
Posts: 409
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I’m gonna step out on a limb and contradict what everyone else is suggesting - if this is exterior and directly under awning, it is more likely a protective clear decal that is added over the Alcoa factory coating that is applied before they install the awning (which I believe is a late model practice) - if this is the case, it’s a strip that is about 8 inches tall and runs the full length of the awning. ‘IF’ what I’m saying is correct, this is an easy fix and possibly even a DIY process. Again, I may be wrong, but worth your investigating.
D
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04-23-2018, 04:20 PM
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#10
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Site Team
2017 30' International
Broomfield
, Colorado
Join Date: Apr 2009
Posts: 3,555
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You can see the clear plastic strip you are referring to under the awning higher up in the photo. That’s Alcoa factory clear coat coming off.
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04-23-2018, 05:28 PM
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#11
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4 Rivet Member
2007 25' Safari FB SE
2017 30' Flying Cloud
Highland
, California
Join Date: Dec 2007
Posts: 433
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Yep, I agree the delamination is too far down on the panel for it to be the protective clear tape. Sorry for the delamination. What a pain.
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04-23-2018, 09:36 PM
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#12
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Rivet Master
2017 23' Flying Cloud
Parker
, Colorado
Join Date: Oct 2016
Posts: 1,772
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I sent the mothership some photos and they are trying to figure out what it is and whether it’s covered.
Also, I didn’t realize this, but that is ONE massive panel, for the entire curbside. To replace it means taking all windows, vents, the door, and water heater, etc off.
I’m wondering if it’s even worth it? Wouldn’t they have to take the inside panels out as well to buck rivet it back in place?
Seems like I may be better off living with it than tearing the entire AS down?
What would you all do?
__________________
Thanks,
Troutboy
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04-23-2018, 10:12 PM
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#13
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Rivet Master
1974 27' Overlander
Baltimore
, Maryland
Join Date: Mar 2016
Posts: 1,042
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Quote:
Originally Posted by Troutboy
What would you all do?
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I suppose that depends on the size of the settlement check Airstream offered me to forego the warranty work.
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04-24-2018, 04:34 AM
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#14
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Rivet Master
2012 27' Flying Cloud
W
, New England
Join Date: Oct 2012
Posts: 7,402
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Quote:
Originally Posted by Troutboy
I sent the mothership some photos and they are trying to figure out what it is and whether it’s covered.
Also, I didn’t realize this, but that is ONE massive panel, for the entire curbside. To replace it means taking all windows, vents, the door, and water heater, etc off.
I’m wondering if it’s even worth it? Wouldn’t they have to take the inside panels out as well to buck rivet it back in place?
Seems like I may be better off living with it than tearing the entire AS down?
What would you all do?
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If it's a warranty item, I'd schedule a week in Ohio and have them repair it as you described.
If not a warranty item, I would make (well, contract someone with skills to make) a creative, meaningful aluminum patch for that area.
Good luck!
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04-24-2018, 09:15 AM
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#15
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Site Team
2017 30' International
Broomfield
, Colorado
Join Date: Apr 2009
Posts: 3,555
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Yeah it’s a tough one. That is a massive sheet. In the end I chose not to fix mine - but it was up high. It bothered me. If I had kept the trailer I probably would have fixed it. You’ll need to treat with corrosion-x so filiform corrosion does not start if you choose not to fix.
I am thinking the factory would “oversheet” it - and simply lay a second layer over top.
See what the factory says. It’s such a new trailer with a ton of aftermarket upgrades / investment, I’d be tempted to have the factory replace the entire panel and put it back to new.
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04-24-2018, 09:25 AM
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#16
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Rivet Master
2019 27' Globetrotter
Salem
, Oregon
Join Date: Nov 2015
Posts: 691
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There must be a better option than the factory. Ohio is not exactly next door. One would have to allocate 3 weeks of their time. 2 weeks back and forth and 1 week in Ohio (yawn).
Dave
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04-24-2018, 09:28 AM
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#17
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Site Team
2017 30' International
Broomfield
, Colorado
Join Date: Apr 2009
Posts: 3,555
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Timeless Travel Trailers in Denver is the other option.
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04-24-2018, 09:56 AM
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#18
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4 Rivet Member
2016 27' Flying Cloud
Hartsburg
, Missouri
Join Date: Dec 2015
Posts: 465
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After some type of settlement for damages, what about some type of aftermarket clear coat?-- Frank
__________________
Frank & Fran
2016 27' FC FB with 600 W solar
2016 Ford F150 EcoBoost
Equalizer Hitch
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04-24-2018, 03:16 PM
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#19
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Rivet Master
2017 23' Flying Cloud
Parker
, Colorado
Join Date: Oct 2016
Posts: 1,772
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What’s this, can I fix it, is it under warranty?
I like the idea of a patch, hmmmm maybe a nice trout cutout patch!
I have corrosion-x and will apply it. Thx
They asked me for more pictures, so still not sure how they plan to work it.
__________________
Thanks,
Troutboy
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04-24-2018, 04:32 PM
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#20
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Rivet Master
2012 27' Flying Cloud
W
, New England
Join Date: Oct 2012
Posts: 7,402
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Quote:
Originally Posted by Troutboy
I like the idea of a patch, hmmmm maybe a nice trout cutout patch!
I have corrosion-x and will apply it. Thx
They asked me for more pictures, so still not sure how they plan to work it.
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Indeed! Make it your own! (Take the settlement check too....).
There's a thread in here somewhere - search for "patches" or "show us your patches" - some truly marvelous creativity!
Then camp and enjoy the heck out of yourself! [emoji3]
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