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Old 01-31-2013, 06:18 AM   #15
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One would think for the kind of bucks paid for the "brand" design or manufacturing quality control would not be an issue. We've never had a problem having our warranty issues addressed by either Airstream directly or by the dealer. The issue is the number of times niggling issues come up, getting on the dealers schedule, and the 130 miles to get there, most often two round trips.
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Old 01-31-2013, 06:24 AM   #16
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Quote:
Originally Posted by Jack46 View Post
One would think for the kind of bucks paid for the "brand" design or manufacturing quality control would not be an issue. We've never had a problem having our warranty issues addressed by either Airstream directly or by the dealer. The issue is the number of times niggling issues come up, getting on the dealers schedule, and the 130 miles to get there, most often two round trips.
Jack,

QC is not a new concern....

POI...it was JC who requested the thread be terminated.

Bob
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Old 01-31-2013, 06:59 AM   #17
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Quote:
Originally Posted by ROBERT CROSS View Post
Jack,

QC is not a new concern....

POI...it was JC who requested the thread be terminated.

Bob
Bob, I just read the last few posts of the quality control thread and they seem to be saying that other manufactures were have even more issues. Do you happen to have any insight as to why JC requested the thread closed? Many competitors do not like to be associated with negative comments on the others products in public or had the thread just deteriorated down to a venting rant?

Donna and I have just purchased a 2012(New) International Serenity 28, when we start using in it, I will post any current issues. Our 2005 Safari had a few issues which I fixed easily, but I am sure many would of been upset by them.

Jim
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Old 01-31-2013, 07:39 AM   #18
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Bob, I just read the last few posts of the quality control thread and they seem to be saying that other manufactures were have even more issues. Do you happen to have any insight as to why JC requested the thread closed? Many competitors do not like to be associated with negative comments on the others products in public or had the thread just deteriorated down to a venting rant?

Donna and I have just purchased a 2012(New) International Serenity 28, when we start using in it, I will post any current issues. Our 2005 Safari had a few issues which I fixed easily, but I am sure many would of been upset by them.

Jim
Jim,

I can't speak directly to the why, but this may illuminate it a little.

The "in closing" paragraph is quite telling...


Bob
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Old 01-31-2013, 09:41 AM   #19
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Harleys aren't perfect either.

I was taking a walk down the street from the RV park we're in. Stopped into an rv dealership with lots of SOBs. I stepped into a featured trailer on the showroom floor. First thing I noticed was a springy floor. Then the TV was hanging out from the wall with a missing latch. Looking around, everything was really cheap. Just shook my head and left.

I wouldn't want any trailer but an Airstream.
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Old 01-31-2013, 12:36 PM   #20
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Beautiful Airstream!

Beautiful Airstream! Identical to ours but 5 years newer.
predict you will enjoy it and come to love it as much as we love ours.
Don't let the little issues get you down.
Go ahead and purchase some spare drawer guides at Camping Worlds.
They will break from time to time. No big deal.
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