Well, I just got back from my second trip to JC last Friday. I went up on Memorial Day and the guys got me in Tuesday.... actually a day early, thanks to Brad and Kevin. I had several warranty issues and a few extra changes that I wanted done, as I continue with my "personal touches." The two main warranty problems were, a ill fitting entry door and a squeaky bathroom floor. I also had several smaller issues. The entry door has been a problem since we picked the trailer up last August. I had the trailer at JC last October for the door and some other warranty issues, plus some custom work, but no one could seem to get the door right. This time I requested a new door or have mine fixed to my satisfaction. Sure enough, there was a new door sitting in the shop Tuesday morning. However, Dan looked at my door and said that he saw about four things wrong with my door and that he would like a chance to adjust my door and we agreed that if he could not adjust the door to my satisfaction, they would then install the new door. Dan worked on my door for a couple of hours and then he wanted me to see if it now met my expectations? Sure enough it did! Thank you Dan! The bathroom floor repair, required that the holding tanks be dropped, which is quite a job. Brent done a fine job on this as well as some other issues, no more squeak! Darren also helped Dan on the door, as well as some other warranty issues and also installed two new Maxim skylights for me. I had Tanner wash and wax my trailer, with some help from Keaton. Fine job men! I know that I have left some people out that helped make this a satisfying experience and I hope that I got every ones name correct? If not, please forgive me. A special thanks to Brad, the service manager for making everything go as smooth as possible! Now were getting ready for a three week long trip.....with a proper fitting door and no more squeaky floor!
Linear Mode
