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Old 07-24-2016, 07:55 PM   #15
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2016 30' Classic
Pascagoula , Mississippi
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We also bought the 2016 Classic. We picked it up in April and absolutely love it. A couple weeks ago we brought it home to load and found the bathroom wall mirror had fallen off, shattered, gouged the counter top, scratched the toilet seat and the wood. Talk about disappointed......ours was also attached with double stick tape so any of you Classic new owners might want to check to ensure your mirror is attached with clips. The warranty covers the damage but Oh my gosh, how long does it take to get the materials in to fix it. One other thing I've found is the Counter top material scratches very easily. I'm admittedly a "little" OCD so it makes it a bit hard to enjoy the trailer. All in all, I absolutely love it!!!!! I sure hope they don't disappoint me with the time frame for the repairs.
Well, I was a little bit worried about the quality and timeliness of the repairs to our bathroom after it was damaged when the mirror fell from the wall and shattered. I have to say that Foley RV Center in Gulfport, MS did a wonderful job with the repairs. I can't tell it ever happened. If you purchased your Airstream from Foley RV Center.....you're in luck!!!! They honor their commitment. Their work is top notch. Thanks so much. Once again we are happy campers..
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Old 07-26-2016, 04:43 PM   #16
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2016 30' Classic
Rocklin , California
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I walked into my 2016 Classic and noticed that the sink mirror was starting to pull away from the wall. It is still at the dealer so I had a repair order done. I have not done my walk through yet and I found damaged cabinets too.
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Old 07-27-2016, 09:52 AM   #17
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Sure glad you caught it before it fell. It makes a huge mess. Thanks to Foley RV Center ours is just like new again. After reading about so many having fallen it makes me wonder why the factory doesn't install the mirror using the mirror clips. It's got to be cheaper than replacing the damage when under warranty.
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Old 08-03-2016, 01:59 PM   #18
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Cypress , Texas
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We are in the same boat with a new 2016 Classic and a detached mirror that fell, shattered and did some damage to the floor, counter and cabinets in the bathroom. So far I've been completely underwhelmed by the service offered by Airstream. The part was supposed to have shipped out two weeks ago and learning today that it was not sent. The mirror detaching happened and we reported it to our dealer on June 30th.

If this is any sign as to what we can expect in terms of service, we are wondering if we made a huge mistake buying an Airstream. We love it, but this is a minor repair and if something minor takes months, would shudder to think what some real issue would require in terms of our time and the length of time it would take to resolve it!
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Old 08-03-2016, 02:01 PM   #19
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Cypress , Texas
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Unfortunately, we didn't catch it. It shattered and did quite a bit of damage: this happened within about 60 days of the purchase with about 200 miles of use.
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Old 08-03-2016, 02:03 PM   #20
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we are in the same boat: apparently it takes weeks and weeks to get a small repair done. I drive a new German car with German parts, but I would find waiting for a replacement part for over a week or so totally unacceptable.

I am hoping we will be pleased when it is finally repaired. We love our Airstream and were so disappointed that this happened.
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Old 08-03-2016, 03:55 PM   #21
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Hilliard , Ohio
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I noticed mine is starting to come away. My JC appointment is 9/13. Anyone who had JC fix that, did they mention anything different about how they repaired it compared to how it was done initially? Any way to tell whether it was done better?
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Old 08-03-2016, 05:13 PM   #22
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Lorton , Virginia
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Um guys this is like the easiest preventative fix imaginable. I just put a small bead of clear silicone around the edge of the mirror right after I took delivery. $3 and 3 minutes work and I never have to worry about it again. You keep the modern crisp edge lines with no ugly mirror clips from grandma's house.
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Old 08-03-2016, 05:26 PM   #23
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Yeah, I get it. I can probably fix better myself but why should I if I'm going to be there anyway. Want to put onus on JC unless someone here says the repair is identical to initial install.
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Old 08-04-2016, 02:30 AM   #24
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Santa Rosa , California
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Today, while 900 miles from home, I noticed our 2016 Classic bathroom mirror was starting to significantly bow away from the wall at the top and bottom center. I immediately headed to the hardware store and screwed in several mirror clips to support it. I may try a more elegant solution when I get back home, but for now, just wanted to thank the OP for bringing this to my attention. I think you helped me avert a big mess.
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Old 08-04-2016, 08:30 AM   #25
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Green Cove Springs , Florida
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The mirror clips are the best way to hold the big heavy mirror on. You will have to keep an eye on the silicone from breaking away over time from all the movements the trailer does when going down the road. I used 6 clips and feel the look is good and I feel safe
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Old 08-04-2016, 10:12 AM   #26
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Pascagoula , Mississippi
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Foley RV in Gulfport replaced our mirror. They installed it using the clear mirror clips. The fix looks fine to me. It may not be as sleek as original but when weighed against how sleek it looks when you find it has shattered and fallen destroying your counter, sink and cabinets.....I'm good!!! They also replaced the counter top and sink. I will work on the cabinet and wood myself. They will fix it under warranty so don't give up. Did it cut your flooring? I like the flooring but am still a bit afraid of how it will hold up.
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Old 08-08-2016, 08:04 AM   #27
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Glen Mills , Pennsylvania
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The mirror clips are the best way to hold the big heavy mirror on. You will have to keep an eye on the silicone from breaking away over time from all the movements the trailer does when going down the road. I used 6 clips and feel the look is good and I feel safe
Bob, what length screws? 1/2"? I assume the partition is 3/4" wood.
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Old 08-09-2016, 07:20 AM   #28
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Correct. With the clip it allows about a 1/4 inch to go into the wood. I bought 2 packs of clips and used all of them. 8 in total spread out around mirror
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