There are a series of threads on this common problem. As you know, the top screw bears the entire weight of the door and enables it to swing open/closed. It is a poor design and there are a number of workarounds that will allow you to lift the door higher so it will open and close. I replaced the entire shower door in my 2012 28' Intl CCD with a higher quality door, and expect that at some point I'll have to do the same thing with my '15 Classic.
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"SilverLeaf II" 2015 30' Classic
2019 RAM 2500 Limited 4x4 CC w/6.7L Cummins
ProPride 3P
AIR# 58452
WBCCI # 3430-Unit 21
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