Reply
 
Thread Tools Search this Thread Display Modes
 
Old 03-12-2015, 07:58 PM   #15
New Member
 
2014 25' FB Flying Cloud
Alexander , North Carolina
Join Date: Feb 2015
Posts: 3
It's a 2 day trip to my dealer, if some one will give me the exact bolt size and length I will go buy them and put them in myself
Thanks
Jay
__________________

__________________
Back Later is offline   Reply With Quote
Old 03-13-2015, 09:10 AM   #16
4 Rivet Member
 
2015 30' FB FC Bunk
2012 25' FB Flying Cloud
Golden , Colorado
Join Date: Jun 2013
Posts: 401
The recall notice calls out 4-5/16" x 18 Thread-Cutting Bolt. I would guess anywhere from an 1 1/2" on would do the trick. I will need longer one due to spacing the tray up to clear the ProPride. So I assume the bolts being sent to the dealer by Airstream will most likely be too short.

Yes, Airstream is sending the bolts to the Dealer by notice or vin number in order to track liability. Has nothing to do with anything else.

I doubt the dealer would install anything else even if on their own shelves.
__________________

__________________
2012FB is offline   Reply With Quote
Old 03-13-2015, 03:21 PM   #17
New Member
 
kymtnair's Avatar
 
2014 25' Flying Cloud
Eastern , Kentucky
Join Date: Jun 2014
Posts: 3
We got the recall notice also. This is the second recall on the unit (the first was to check the electrical cord plug), and we learned of the recall of a part of the zipdee awning at alumaflamingo. We had had 2 taillights go bad on a unit that is less than a year old. Our dealer gives us the same song and dance..we have to bring the unit into the shop; then they order the part to repair it. This is really an inconvenience to airstream customers like us who have to travel long distances to get to the dealer. I am really disappointed in Airstreams customer service policies.
__________________
kymtnair is offline   Reply With Quote
Old 03-13-2015, 03:39 PM   #18
4 Rivet Member
 
Currently Looking...
ottawa (greely) , Ontario
Join Date: Feb 2012
Posts: 390
Blog Entries: 1
As a retired automotive tech for honda ,when there was a recall on a car ,the dealer would have been shipped whatever parts were needed as soon or before the recall notices were sent out, airstream is hoping we all buy are own bolts and do the the recall our self , this would save the company lots of cash$$$$$ , but this could backfire on airstream is some propane bottle came loose and caused a accident. After all how long has airstream had propane bottles ! Get it together airstream!

Don
__________________
2012 silverado ext cab 4x4 ,5.3 L , 6 speed trans,3:42 final drive,tow package standard box 6 1/2 foot . 2014 honda forza 300 scooter, #2 2015 honda crf 250 L (Dual sport)
scamp is offline   Reply With Quote
Old 03-13-2015, 06:59 PM   #19
Rivet Master
 
Wayne&Sam's Avatar
 
2014 25' Flying Cloud
Cuddebackville , New York
Join Date: May 2007
Posts: 3,100
Images: 21
Recalls never bother me much- I'm glad they are addressing the problem. That's better than the company that is in denial over a problem.

I got my letter today, and yes Moosetags, it was sent pre-sorted mail. But it also had big bold letters saying "IMPORTANT! SAFETY RECALL NOTICE" and a sticker that said "SAFETY RECALL INFORMATION" in white letters on a red background. I certainly noticed that before I noticed the pre-sort stamp.
__________________
2014 25' Flying Cloud Rear Twin
2012 Dodge Durango Hemi/AWD
Wayne&Sam is offline   Reply With Quote
Old 03-13-2015, 07:37 PM   #20
1 Rivet Member
 
Corkypoodle's Avatar
 
Ormond beach , Florida
Join Date: Aug 2014
Posts: 14
I called our dealer after getting the letter yesterday. I wanted them mailed to me but they couldn't as per AS. Liability. Our dealer is a thousand miles away. None near me.
Will try to find some and do ourselves.
__________________
Corkypoodle is offline   Reply With Quote
Old 03-23-2015, 11:43 AM   #21
Rivet Master
 
Boxite's Avatar

 
2008 22' Sport
Spicewood (W of Austin) , Texas
Join Date: Mar 2015
Posts: 1,230
It makes no sense for AS to send 100 recall kits to a dealer...where they will sit and not be used...while another dealer cannot get his hands on more kits...because AS is out of them purely because all the kits necessary to serve the affected fleet has already been sent out to dealers who don't need them, don't have customer appointments, and have no idea where to store all those bags of screws they'll never install!
Solution: Call the AS dealer where you intend to have the recall met... Make an appointment, ...call that dealer again a few days later OR have the dealer call YOU and confirm the parts are "in"... then go do it, and be finished within an hour of the appt. :wink:
__________________
Boxite is offline   Reply With Quote
Old 03-23-2015, 12:32 PM   #22
4 Rivet Member
 
Durango , Colorado
Join Date: Jan 2014
Posts: 293
Quote:
Originally Posted by Corkypoodle View Post
I called our dealer after getting the letter yesterday. I wanted them mailed to me but they couldn't as per AS. Liability. Our dealer is a thousand miles away. None near me.
Will try to find some and do ourselves.
Corkypoodle,

It is easy to do yourself. I went down to the local hardware store and found the 5/16 x 18 thread cutting bolts which Airstream recommends. These are thread cutting bolts and not self tapping screws, slightly different.

Just remove the 1/4 x 14 self tapping screws, clean and re-size the holes by re-drilling with a 1/4" drill bit. Then using a good socket wrench, screw in the thread cutting bolts until tight. The thread cutting bolts make a nice set of new threads in the frame and the bolts cinch up nice and tight.

I really didn't even need to do the recall on my rig because my propride hitch install, required drilling thru the propane tank base plate and U-bolts being installed around the A-frame for the hitch mount. This bracket would have securely held the tank base in place even if there were no bolts in the base.
__________________
RVDreamer is offline   Reply With Quote
Old 03-24-2015, 12:33 PM   #23
Rivet Master
 
interstateflyer's Avatar
 
2017 25' International
Currently Looking...
Currently Looking...
Los Osos , California
Join Date: Jun 2004
Posts: 871
Images: 7
My A/S dealer was told that they must use Airstream supplied bolts per the Federal recall lest they break the law.
__________________
2017 Airstream International Serenity 25FB
2016 RAM 2500 Crew Cab Cummins 6.7 Diesel
interstateflyer is offline   Reply With Quote
Old 03-24-2015, 02:48 PM   #24
4 Rivet Member
 
2015 30' FB FC Bunk
2012 25' FB Flying Cloud
Golden , Colorado
Join Date: Jun 2013
Posts: 401
Lest they increase liability.


Sent from my iPhone using Airstream Forums
__________________
2015 30' FC Bunk, Dual A/C, Full Awning, RV550, Sleep Number, ProPride, Nokian Rotiiva AT 15" Tires

2015 Chevrolet 2500HD 4WD Duramax/Allison LTZ Crew Cab Short Bed, Huper Optik, Bull Dog Spray In, Roll-N-Lock, Full Amsoil, Denali SoundBomb, Yakima
2012FB is offline   Reply With Quote
Old 03-24-2015, 02:57 PM   #25
4 Rivet Member
 
2015 30' FB FC Bunk
2012 25' FB Flying Cloud
Golden , Colorado
Join Date: Jun 2013
Posts: 401
On second thought they would prefer to make it hard enough on customers that they ignore it or do it themselves. Why should I have to take my trailer back in a second time because the dealer hast to order and wait on the bolts from Airstream!! It is much easier to do it yourself than transport the trailer to the dealer and they know that especially for warranty where customers do the bulk of it saving them millions in the long term. The dealer not having a supply of the bolts to install when a customer has it in the shop should be the only thing that is criminal.


Sent from my iPhone using Airstream Forums
__________________
2015 30' FC Bunk, Dual A/C, Full Awning, RV550, Sleep Number, ProPride, Nokian Rotiiva AT 15" Tires

2015 Chevrolet 2500HD 4WD Duramax/Allison LTZ Crew Cab Short Bed, Huper Optik, Bull Dog Spray In, Roll-N-Lock, Full Amsoil, Denali SoundBomb, Yakima
2012FB is offline   Reply With Quote
Old 03-24-2015, 04:23 PM   #26
4 Rivet Member
 
Durango , Colorado
Join Date: Jan 2014
Posts: 293
Quote:
Originally Posted by 2012FB View Post
On second thought they would prefer to make it hard enough on customers that they ignore it or do it themselves. Why should I have to take my trailer back in a second time because the dealer hast to order and wait on the bolts from Airstream!! It is much easier to do it yourself than transport the trailer to the dealer and they know that especially for warranty where customers do the bulk of it saving them millions in the long term. The dealer not having a supply of the bolts to install when a customer has it in the shop should be the only thing that is criminal.


Sent from my iPhone using Airstream Forums
This really isn't a conspiracy.

This is a Federal mandated recall, therefore they have to follow the letter of the law or suffer penalties from the Federal Government. In addition they have to document with the Federal government that the recall service was properly performed or they are setting themselves up for a series of expensive lawsuit losses.

Therefore all bolts have to be ordered by the dealer using a VIN# to obtain the bolts. Then the bolts have to be physically installed by the dealer and the AS owner must sign and verify that the work was performed. This is our government at work, it isn't Airstream's policy. That's why they can't send you the $0.24 bolts and have you perform your own recall service.

I live 8 hours from my closest dealer and I was not going to pay for gas, wear & tear, etc to replace 4, $0.24 bolts. So I did it myself and now if my tanks fall off and explode, I am liable because I didn't let Airstream install them. However I will sleep peacefully assuming that risk.
__________________
RVDreamer is offline   Reply With Quote
Old 03-24-2015, 06:15 PM   #27
4 Rivet Member
 
2015 30' FB FC Bunk
2012 25' FB Flying Cloud
Golden , Colorado
Join Date: Jun 2013
Posts: 401
I have dealt with plenty of vehicle recalls over the years. Never, I say never have I gone in and been told by a dealer that they needed to order the parts specific to my vehicle and bring it back when they are in. Nope they just put the parts in along with whatever else I brought it in for. Respectfully I don't buy it.


Sent from my iPhone using Airstream Forums
__________________
2015 30' FC Bunk, Dual A/C, Full Awning, RV550, Sleep Number, ProPride, Nokian Rotiiva AT 15" Tires

2015 Chevrolet 2500HD 4WD Duramax/Allison LTZ Crew Cab Short Bed, Huper Optik, Bull Dog Spray In, Roll-N-Lock, Full Amsoil, Denali SoundBomb, Yakima
2012FB is offline   Reply With Quote
Old 03-24-2015, 06:18 PM   #28
Rivet Master
 
2011 25' FB Flying Cloud
Anywhere & , Everywhere
Join Date: Aug 2006
Posts: 1,090
Quote:
Originally Posted by AWCHIEF View Post
Understand, Search sucks here!
Google search works great.
__________________

__________________
Al - K4GLU is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Recall notice Tincampers Forum Admin, News and Member Account Info 57 12-12-2014 07:54 PM
NHTSA Argosy recall notice bkahler Argosy Motorhomes 3 10-22-2007 12:45 PM
2004 Recall Notice andyfuson Axles 91 10-18-2005 08:33 PM
Recall notice~ 53flyingcloud LP Gas, Piping, Tanks & Regulators 1 01-02-2005 07:51 AM


Virginia Campgrounds

Reviews provided by




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 09:52 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.

Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.