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Old 05-06-2015, 11:26 AM   #1
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easler7267's Avatar
2015 25' FB Flying Cloud
Colorado Springs , Colorado
Join Date: Mar 2015
Posts: 19
Hot water heater question

My wife and I are the proud owners of a 2015 Flying Cloud 25FB. I'm confused about an aspect of the operation of the hot water heater.

In the bathroom, where the switches are for turning on the hot water heater, there are 2 switches: 1 for propane and 1 with a lightning bolt, which I believe is for electric operation. And the hot water heater manual I was given with the trailer seems to indicate that the hot water heater operates in 2 modes: gas & electric (electric if you are hooked to shore power--I presume similar to the refrigerator that operates off both electric while on shore power or propane while boondocking).

When I turn on the propane switch in the bathroom the hot water heater comes on immediately and the red indicator light comes on for a slit second (you can hear it burning the propane--it's loud!)

When I turn on just the electric switch, it does nothing. The light does not flicker on. I've left it on for up to 8 hours and it does not heat the water.

So either something is broken on my brand new trailer (first time ever using hot water heater!) or I've really misunderstood something about the operation of the hot water heater.

Can one of you more experienced folks give me a hand?

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Old 05-06-2015, 12:00 PM   #2
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2012 25' FB International
Trent Woods , North Carolina
Join Date: May 2013
Posts: 1,052
You are correct in operating the lightning bolt switch for electric. Check all of the breakers in your AC breaker panel and make sure none of them are tripped. In my 25 FB, the breaker panel is under the side of the bed facing the rear of the trailer. If all breakers are closed and you are not heating with the top of the switch pushed in, you have a warranty item to address.

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Old 05-06-2015, 01:06 PM   #3
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2002 30' Classic S/O
1989 25' Excella
2014 Interstate Ext. Coach
Missouri Valley , Iowa
Join Date: Sep 2008
Posts: 289
It seems like my '02 Classic had a secondary electric switch on the heater itself. The heater is under the bathroom sink in my unit. The red indicator light only works with propane to tell if the heater lights. If the red light stays on then the propane burner did not light. I think the red light flashes momentarily whenever the heater lights.

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Old 05-06-2015, 01:28 PM   #4
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2014 25' FB Flying Cloud
LaMarque , Texas
Join Date: Apr 2014
Posts: 133
You might want to turn the switch off for a bit and then turn it back on. That seemed to work for me. I also labelled my switches off and on. Off being down or switch pushed in on bottom. I think the location of these switches is in a very poor location. Being next to the light switch its easy to hit the wrong switch when turning on lights.

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Old 05-06-2015, 01:50 PM   #5
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1999 34' Excella
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Round Rock , Texas
Join Date: Feb 2013
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If the WH did not have sufficient water in it, turning on the electricity can burn the heater element out really quick. Let's hope it is only a breaker issue...!
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Old 05-06-2015, 02:26 PM   #6
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2001 30' Excella
Somerset , New Jersey
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From under the counter you should be able to access the business side of the water heater. You will see the end of the electric element there and it should have 2 wires connected. First, make sure the wires have been connected and if not connect them and try it again. Second, remove the wires and using a multimeter do a continuity test to see if the element is good. If no continuity the element has burned out. Remove it and replace it yourself ( that is if your Airstream dealer is too far away) or take it back for them to look at it.
Roger in NJ

" Democracy is the worst form of government. Except for all the rest"
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Old 05-07-2015, 11:25 AM   #7
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2014 25' FB International
Sherwood , Oregon
Join Date: Mar 2015
Posts: 263
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The lights only flash when turning on propane or electric. The tech doing our walk through said that AS doesn't document it but if you are hooked up to shore power you can also turn on the propane for faster hot water recovery.

If not a breaker then cwf may be right about turning on the electric before filling the hot water heater. Could have happened at the dealer during prep. When we picked up ours and doing the walk through, the batteries were dead as someone probably left the break-away brake plug out which will drain the batteries quickly so stuff happens.

Congratulations on your new AS!

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