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Old 12-23-2014, 06:18 AM   #15
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Easy fix with tin snips or bending. No big deal if that is the only problem with plumbing, be happy. Minor problem, easy fix. Enjoy your trailer. Jim
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Old 12-23-2014, 07:06 AM   #16
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True story.

Hi, in the automotive industry, we would nicely ask the mechanic, who does this kind of work, if he used to work at Safeway, Von's, or Albertsons Etc. Because you must have been, and you still are, a BUTCHER.
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Old 12-23-2014, 07:12 AM   #17
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Minor issue or not I would not let this go unreported and properly repaired by Airstream. New Airstreams are too expensive to let this go. We cannot expect Airstream to stop this kind of crappy construction if they are not made aware of its existence.
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Old 12-23-2014, 07:43 AM   #18
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Question Be Happy....

How hard is it to spot build quality concerns by a QC inspection at the end of the line?
Very hard, too many problems are hidden and the folks responsible know that and just donít care.

Is anyone responsible for QC at the different phases of the buildí?í, does anyone sign off on each phase stating all work was done properly? If so they are not doing their job.

Build quality has been an ongoing concern for as long as Iíve been a member of this Forum.
It doesnít appear to be a priority for the folks in charge at JC.

The repair and maintenance at the Mothership is first rate, maybe some of those folks could spend some time on the line and show them how it should be done.

Bob
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Old 12-23-2014, 08:38 AM   #19
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This looks like an example of the tech under time pressure to get his task completed to get on to the next unit on the production line.

Send the photo to Airstream customer service
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Old 12-23-2014, 09:19 AM   #20
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I sent the pictures to Dan who responded that he would share them with production. I was able to get the left cover off. Wrapped the pipe with two split pieces of thick wall heat shrink glued and tie wrapped into place. Redressed/opened the slot in the cover a bit. Then replaced the cover in front where it should have been and with a really long drill put a new hole in to clamp the two pieces together. Finished it off with silver metal sealing tape. Not my best work but given I did not want to remove the toilet....
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Old 12-23-2014, 03:50 PM   #21
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An RV dealer (sold Holiday Rambler) told me, 'we're the last 100 feet of the HR assembly line'.
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Old 12-23-2014, 04:12 PM   #22
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Since we are on the topic of Airstream QA, I'll remind folks of another place to check.

http://www.airforums.com/forums/f516...fb-126775.html

This was truly trivial, but regardless... irritating.
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Old 12-23-2014, 07:21 PM   #23
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Quote:
Originally Posted by 2012FB View Post
I sent the pictures to Dan who responded that he would share them with production. I was able to get the left cover off. Wrapped the pipe with two split pieces of thick wall heat shrink glued and tie wrapped into place. Redressed/opened the slot in the cover a bit. Then replaced the cover in front where it should have been and with a really long drill put a new hole in to clamp the two pieces together. Finished it off with silver metal sealing tape. Not my best work but given I did not want to remove the toilet....
Nice recovery-good work.
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Old 12-23-2014, 08:01 PM   #24
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All I can say, and I won't put you all to sleep listing the things that have gone bad with our 2014 27ft FB International: electric awningX2 two new motors and 2 new "brains", water leaks in galleyX3, water leaks in bedroom X2, galley drawer glides (replaced them ourselves after 2 dealer attempts $250) corrosion under chassis and stabilizer, this being only a partial list on a TT 8 months old...sorry said I wouldn't...but all I can say, thank goodness we all bought the top of the line best TT in the whole wide world, count your lucky stars, and the money you don't have left,that you did not buy SOB. Funny thing? We still love this thing. Love is blind they say.
Happy Holidays
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Old 12-23-2014, 08:53 PM   #25
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Originally Posted by vito98103 View Post
An RV dealer (sold Holiday Rambler) told me, 'we're the last 100 feet of the HR assembly line'.
He hit the nail right on the head. That's the reality of it. The assembly line worker (a working stiff like the rest of us) is expected to install it right, there's no one looking over his shoulder. Most of the time he does, but he's human. And the assembly line moves on covering most of what was done.

The dealer receives the trailer, depending on their ability and concern for customer satisfaction they look it over. The bumps and bruises of delivery and showroom tire kickers take their toll, and the dealer does a pre-delivery inspection.

As the title of this thread, the customer looks it over and decides to buy and asks the dealer to correct the problems he found. He takes it camping and may find more problems, and it's back on the dealer to fix. That's their responsibility and they are paid to do it by the builder.

Buying can be painful, less so if you know what to look for and your expectations allow for the realities of rv construction. Sooner or later the bugs get worked out and we're happy campers, or we give up and trade for something that might be better, or give up and buy a trouble-free condo at the beach.
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Old 12-23-2014, 11:52 PM   #26
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We had two homes built over the past 20 years, 2 hours out of town. When we visited the building site, usually on the weekends, we discovered that our contractor had upgraded a few things, as he worked. He never asked us if we would like that, or charged extra. In other words, when we weren't looking and he was confronted with a decision as to which way to go, he always took the high road and always did amazing work before it was covered up in the next process. Needless to say, he is the contractor that built our next house, too. Quality always leaves such a pleasant scent. Dave
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Old 12-24-2014, 12:04 AM   #27
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Our two Airstreams were built perfectly and have given trouble-free service, our impression of quality is excellent. But that doesn't mean everyone's has.
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Old 12-24-2014, 02:03 AM   #28
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Backwards

To me it looks like those plates were installed backwards. You can see the ridge that the plate should fit under. The one that's on top needs to be in the bottom. Clearly it goes back to the dealer for repair. Our dealer caught a few items on his own predelivery and fixed them. Matter of fact, the few things I found were things they already had marked for repair. Your issue was an assembly issue and should be corrected by warranty.
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