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Old 09-16-2014, 02:58 PM   #1
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27'FB Front Compartment Leak

On our last trip out we found ourselves driving in a very heavy, driving rain. When we stopped for the night, and I opened the front compartment to get set-up, there was a small amount of water (couple of tablespoons) inside. The inside of the door was covered in a fine spray. It was easy to dry out the whole thing.

This was the first very heavy rain we had been in and the first time we had any water leak in. Seems like all that needs to be done is snug up the latch some more, but wanted to see if any other 27'FB owners have seen this and what they might have done about it.

We're headed to the Sugarcreek Rally this week and planning a stop at Jackson Center later this month. It's on my list of warranty items for them to check, if I don't fix it first.

Randy
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Old 09-19-2014, 07:48 PM   #2
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Be Cautious of Jackson Center's Recommended Fix

We experienced a similar leak in our 2008 27FB front compartment. While at Jackson Center for service in April, we brought this to the attention of the technician working on the trailer. His solution was to cut out a very small section of the gasket at the center bottom of the compartment. We shared our skepticism of the proposed solution but the "expert" insisted this would stop the water from entering. On the trip home from JC, we traveled in a good deal of rain and guess what? The compartment leaked worse than ever. We called JC and their solution was send us a replacement gasket and have us install it ourselves.

By the way, our compartment latches (we have two) are very tight.

My two cents.

Good luck in getting it resolved.

Susan
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Old 09-19-2014, 08:54 PM   #3
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The front compartment door in our 2014 27FB still has a single latch. We've had it back to the dealer three times to get that door sealing properly. They swear that now it's perfect. We'll see.

At one point I was shoving a length of inner tube along the section of the door where I could see light leaking out of the storage compartment in the evening with the internal light turned on. I put the tube between the gasket and the metal frame so the door would push against it when closed. That temporary measure did the trick until we finished our trifecta of dealer visits to get the door fixed. Last time they closed the door and hit it with a "high pressure" spray of water as a leak test, which they say we passed with flying colors.

We'll see.
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Old 01-09-2015, 08:37 PM   #4
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Just a quick note to update this thread. We discovered that we still have problems with our leaking front compartment door, and took it back to the dealer for a 4th attempt to resolve the problem. When I dropped it off, I pretty much begged the dealer to sync with AS Corporate on the possibility of replacing our single-latch door with a twin-latch door. Happy day, our dealer went to bat for us and convinced AS to replace our door with a two-latch model. The door is now in transit, and we're anticipating that we'll be able to pick up our trailer in the next week or two - with twin latches on the front compartment door. Woot!

Here's hoping our leaky front compartment door issue is put to rest by this improvement, made under warranty at no cost to us. It's too bad we had to deal with it for so long and for so many attempts at a fix, but we're grateful that they've decided to do the right thing.

Edit: We've also asked the dealer to install a new gasket for the compartment door, in hopes that all this will result in a dry compartment. Otherwise, we may pick up some EPDM rubber gaskets and mess about with those in an effort to stop the leaks.
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Old 01-09-2015, 10:27 PM   #5
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Silvery Moon,

I have a Safari 30 Bunkhouse and had the same leaking issue you describe. After dealing with soggy carpet and attempted repairs I ended up having JC reskin that front panel eliminating the door. It was hard to get to, I have two other doors on the back and I was wanting a for sure fix.

Towing in the rain that area gets pounded with spray and water.
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Old 01-09-2015, 11:52 PM   #6
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27'FB Front Compartment Leak

Yes indeed, last time we drove in a heavy rain I could see sheets of water blasting the front of the trailer. It will take a seriously effective seal to keep water out of there. It's my understanding that a reliable seal has been achieved by others so we'll keep trying. We do need that storage and it must be kept dry.
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Old 01-10-2015, 12:17 AM   #7
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Hi, these storage doors just plain leak. The weather seal is not firm enough and does not seal the door. My storage door, on the street side of my trailer, never leaked water, but leaked cold air under our bed. A front storage door would be horrible in any rain. Although people are reluctant to do my fix, and believe Airstream will really fix it, is beyond me. So take it for what it's worth, or how much I'm charging you for the only fix that works. [Other than replacing that door with a plain sheet of aluminum] Go to Lowes or Home Depot and buy a double row, roll of "D" shaped weather seal and stick it onto the edges of your storage door, [must be rounded corner doors] and your leaks will be gone forever. This seal must go completely around the door.
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Old 01-10-2015, 12:32 AM   #8
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On a trip from Seattle to Quebec City in 2010, we drove our 2008 27FB though steady driving rain from Michigan's Upper Pen. to North Bay Ontario. The front compartment gets quite a blast from the TV tire spray and it was completely soaked. There was carpeting from the bedroom in there to absorb it. The factory gasket had a " gap at the bottom sufficient to let in a stream. I cut out the carpeting (it did no good there) and bought materials from an auto parts store to make a temporary fix. I used some gasket putty to fill the gap and put stick-on gasket material on the inside of the door so that it would fill any remaining spaces against the factory gasket. I've never done any more, it still holds (and we live in the sunny Northwest!).
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Old 01-10-2015, 10:23 AM   #9
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Thanks, gentlemen. When I get the trailer back, I will follow your fine examples.

After 4 attempts at Airstream's expense, I'll just go with the extra gasket solution.

I pushed them hard on this issue because I wanted it to be enough of a pain in the rear to help add this to their list of things that need improvement. By now, my leaky compartment door has probably cost Airstream and/or my dealer close to $1,000 in parts and labor. I know that's not a lot for one trailer given the profit margin, but when it comes as a result of a fundamental design flaw that really has an easy fix, I can hope they might do something for future trailers. So, I've considered this effort a small investment in the brand.
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Old 01-10-2015, 10:53 AM   #10
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It looks like Airstream is now putting two latches on the front and rear compartment hatches now on the 2015 models. So yes, a fundamental design flaw on the earlier models now being addressed.
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Old 01-10-2015, 11:22 AM   #11
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I have 2009 27FB and it leaks too. ROBERTSUNRUS, I'm curious about your solution which looks great. My door is sometimes difficult to open. How does your new seal affect the opening and closing of the door.
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Old 01-10-2015, 11:52 AM   #12
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That's a good question - with my previous compartment door, they kept adjusting the metal edges so they were tighter and tighter against the trailer body, though I don't know why they thought that would do any good without a gasket there. I'm hoping the new door will be an easy fit into the frame with just enough room for the "D" gaskets Robert recommends.
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Old 01-10-2015, 10:44 PM   #13
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Quote:
Originally Posted by hhendrix View Post
I have 2009 27FB and it leaks too. ROBERTSUNRUS, I'm curious about your solution which looks great. My door is sometimes difficult to open. How does your new seal affect the opening and closing of the door.
Hi, My storage door would almost fall open before and now it is obviously harder to open, but no leaks.
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Old 01-11-2015, 07:15 PM   #14
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We pay a hundred grand on a leaky ship. Glad they don't build boats.
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