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Old 09-16-2016, 11:24 PM   #239
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I am having same problem with the rails. Talked to Randy McNeeley and he said I need new table tops. They have been on order for several weeks. He says he has had some on order since July for another 26u owner. He can give me no expected delivery date. It sounds like they are so backed up building new trailers that they have no time to fix prior mistakes. Randy is head of customer service. We are planning a trip next week, but luckily, it will just be the 2 of us and we won't need another bed.
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Old 09-18-2016, 12:58 PM   #240
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My Original contact to them was July 15th. Still waiting for resolution of problem with table conversion rails !!! Can't imagine having trailer at Dealer AWAP since July !
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Old 09-18-2016, 07:00 PM   #241
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Rails/Table Tops

I am likely one of the people going back to July waiting on new tabletops. Randy has been very responsive but there have been long delays in getting replacement (wider) tabletops which I am hoping come soon. This will fix the "side to side" issue with the tabletops falling down.

I did get 2 small rail pieces from Randy (see attached photo) to put between the two rails to prevent the tabletops from falling to the floor between the stops. This helps a lot.

The black you see on the stops below is Velcro I installed as a temporary measure (on the top of the stop and the bottom of the tabletop) to help keep the tabletops from moving side-to-side and falling between the stops. This has helped a lot while I await the replacement tables.

Another thing is did was to partially unscrew the side rails and put a small wedge between the rail and the side of the cabinet then screw them back down tight again - this has the affect of widening the rails to help prevent the tabletops from falling out between the rails. This first happened to me at International and our son was using the bed so necessity became the mother of invention to come up with a temporary fix that has held up pretty well so far.
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Old 09-21-2016, 06:43 PM   #242
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Rails

Seems like Randy is doing something different than the fix they sent me.
Person helping me sent 36" rails but not wide enough.
I expect more from Airstream ,than Different "Fix" for same problem.And a much faster response!!
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Old 09-22-2016, 02:42 PM   #243
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Table/Bed Conversion Fix ?

Looking at another fix. How about Two Table post cut short to fit under table while it's in bed position? Looked at Springfield Web and can't find. Wonder if AS
buy's and adds thread mount at bottom? They might store in that spot under front couch. Also thought of PVC pipe"Post" but Table and Floor mount are Diff. ID.
Could Buy Post from AS but they would cost $$$. Any other ideas while i wait for AS?
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Old 09-22-2016, 08:50 PM   #244
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Watch this video of the new Basecamp. It uses 2 shorter posts with tops to support the bed boards. At about the 15 minute mark.
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Old 09-23-2016, 07:32 AM   #245
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For me, a few small wedges under the side rails to have them stick out a bit further and a few narrow strips of Velcro on the underside of the table and the top of the rails made for a good fix (for a few $) while waiting for airstream to get back with new parts.
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Old 09-23-2016, 07:58 AM   #246
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I got an email yesterday saying new table tops are being shipped. Customer Service rep says she measured them and they are the correct length. Here's hoping!
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Old 09-24-2016, 01:18 PM   #247
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The Two short post are exactly what i'm thinking of. Thank's for video. Very good info. I think i would get a Basecamp if it fits in garage and had $$. Nice unit. Great for weekend or one week trip.
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Old 09-26-2016, 12:54 PM   #248
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New Table Top's Rcvd.

Rcv'd new Tops. Tested with orig. rail's they "WorK' . Top's come with new base installed.
Adjusted clamp's to pull them together for a snug fit. They were packed Very Good.
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Old 09-26-2016, 02:23 PM   #249
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Ken; what about the "OLD" ones??
mike
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Old 09-27-2016, 07:41 AM   #250
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Same for me - now tops fits well. no more risk of shifting side to side and falling out.
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Old 09-28-2016, 01:36 PM   #251
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Great Layout. Have recently been able to have 2-4 guest dinning . Plenty of room for plates ,wine and all that we needed. What a great time and comfort. Set up buffet across stove/counter and covered sink for serving. Very nice !!. The 26U /Twin has become our favorite.
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Old 10-03-2016, 09:40 AM   #252
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Quote:
Originally Posted by Bgibbs View Post
I got an email yesterday saying new table tops are being shipped. Customer Service rep says she measured them and they are the correct length. Here's hoping!
What are the correct lengths for the new table tops in order to fit correctly?
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