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CraigT · 04-05-2015, 06:11 PM

We just picked our new 2015 FB Twin an used it for the first time this weekend. We noticed the heat pump AC, Fan) has considerably more airflow to the outlets in the back of the camper than to the bedroom. The curbside outlets in the bedroom barely get any air. I expected a more even output. Is there some adjustments that can be made to balance the flow?

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**moosetags** · 04-05-2015, 07:21 PM

Ours is the same way. There is no adjustment that I know. We are taking ours to Jackson Center in two weeks.

Brian

CraigT · 04-05-2015, 08:37 PM

Thanks, let me know if you find out anything.

Craig

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CraigT · 04-07-2015, 10:48 AM

I heard back from my dealer. They called Airstream who said it's most likely due to the ducts not being properly sealed and the air to the front ducts may be escaping into the air return. At least they confirmed there is something wrong and the airflow should be evenly distributed front and back.

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EarlM · 04-07-2015, 11:07 AM

AS does make adjustable vents for the ducted air, contact the parts department
Earl

jreckin · 04-08-2015, 10:47 AM

I have noticed the same with my 2014 FB when I use the propane heater. The front bedroom is a lot cooler then the main lounge area.

I think in the 2015 models the HP air is duct through the ceil/walls to reduce noise so we might be talking about different duct work.

graysailor · 04-08-2015, 11:54 AM

I have also noticed that I can't really tell the difference in air flow no matter which HP I turn on. Being essentially a new feature perhaps better quality control is in order.

AWCHIEF · 04-08-2015, 12:03 PM

A friend of mine had several spots where the air ducting was pinched off during construction. The factory was able to repair the damage.

graysailor · 04-09-2015, 09:19 AM

Who has the time to run back to the factory because "maybe" the ducting has a pinch. At the RV park where I currently am at I only have 30amp service available so I am only using 1 HP at a time. This is keeping me quite comfortable. Kind of wonder if 1 AC would be just fine and have another Fantastic fan instead of just one.

**moosetags** · 04-09-2015, 09:47 AM

I have an appointment at the Factory Service Center on April 28th. The number one issue on my punch list is that there is no air flow coming from the street side vents. I am guessing that something has to be pinched off in the ducting system.

I'll report back after the Factory visit.

Brian

CraigT · 04-10-2015, 07:05 AM

It's interesting Brian that your problem is left to right balance and mine is front to back. The factory is too far away for me so I have an appointment on the 23rd with my closest AS dealer to get it fixed. They are still 170 miles away and expect to have the trailer for up to 10 days, so it's two trips. I'm very concerned with what can get damaged if the ceiling has to come down. Hopefully they can do heater duct angioplasty.

Better quality control is definitely in order both at the factory and at delivery. This isn't hard to test if you know you need to. I didn't notice on delivery because it was too cold for the HP that day so the furnace was running.

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paiceman · 04-10-2015, 07:33 AM

Quote:

Originally Posted by jreckin

I have noticed the same with my 2014 FB when I use the propane heater. The front bedroom is a lot cooler then the main lounge area.

I think in the 2015 models the HP air is duct through the ceil/walls to reduce noise so we might be talking about different duct work.

There are tow duct systems in the 2015 AS. The ceilings are for the AC(s) and HP(s) and the lower units in cabinets and such are for the forced hot air heat system which does run off propane.

**moosetags** · 04-10-2015, 08:12 AM

Quote:

Originally Posted by CraigT

It's interesting Brian that your problem is left to right balance and mine is front to back. The factory is too far away for me so I have an appointment on the 23rd with my closest AS dealer to get it fixed. They are still 170 miles away and expect to have the trailer for up to 10 days, so it's two trips. I'm very concerned with what can get damaged if the ceiling has to come down. Hopefully they can do heater duct angioplasty.

Better quality control is definitely in order both at the factory and at delivery. This isn't hard to test if you know you need to. I didn't notice on delivery because it was too cold for the HP that day so the furnace was running.

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Hi Craig,

I was able to determine that New Lucy had an air conditioning duct problem on the day that I took delivery at the dealer. I mentioned it to the dealer that day, thinking that there might be an adjustment somewhere. One of the technicians came out and looked at it, and agreed that it wasn't working right. In discussing it with the technician, I realized that he knew less about this new system than I did. Accordingly, I did not let him touch it, and decided that this is the type of issue that I want handled at Jackson Center.

My concern was the same as yours. I didn't want an incompetent dealer ripping stuff apart that he didn't know how to get back together.

I have had a couple of nightmare experiences at Airstream Dealers that were incompetent. I have been to JC three different times, and found that they really know what they are doing. It's a shame that Airstream doesn't have a Factory Service Center somewhere in the west.

Since our appointment at the Service Center is not until the 28th, please let us know what about your dealer experience with this issue.

Brian

thebreezeman · 04-18-2015, 06:42 AM

My new unit was delivered to my dealer 5 days ago and it came with the adjustable duct covers. My salesman, Beau, at shorewood rv said he really pushed the factory to make sure those were included.

Al - K4GLU · 04-18-2015, 06:57 AM

Quote:

Originally Posted by thebreezeman

My new unit was delivered to my dealer 5 days ago and it came with the adjustable duct covers. My salesman, Beau, at shorewood rv said he really pushed the factory to make sure those were included.

From reading this it doesn't seem to me that adjustable vents are going to solve this problem. If there is an obstruction in the duct the adjustable vents will make no difference.

**moosetags** · 04-18-2015, 07:31 AM

Quote:

Originally Posted by Al - K4GLU

From reading this it doesn't seem to me that adjustable vents are going to solve this problem. If there is an obstruction in the duct the adjustable vents will make no difference.

I agree. My ducts in the bedroom on the street side have absolutely no air flow at all. Just the new vents will not correct this. I do plan to add the new directional vents when I take Lucy to Jackson Center on the 28th. They will also be correcting the blocked vents.

Brian

CraigT · 04-18-2015, 10:17 PM

Same for me. I need to have airflow to the vents before having adjustable vents will matter.

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CraigT · 04-30-2015, 03:42 PM

It's now been a full week since I drove three hours to leave my trailer at the dealer in Oklahoma City. I called to get the status and was told that AS suggested I spend $240 to install the adjustable vents. I asked if they could use tape to block the vents that are getting air and see if that drove the air to the other vents. He said he'd have to check with Airstream since it was warranty!

I'm waiting for AS to return my call. Needless to say I'm not any too happy with my first service experience on my brand new trailer. I suspect I'm going to have to fix it my self.

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Al - K4GLU · 04-30-2015, 04:30 PM

[QUOTE=CraigT;1615172]It's now been a full week since I drove three hours to leave my trailer at the dealer in Oklahoma City. I called to get the status and was told that AS suggested I spend $240 to install the adjustable vents. I asked if they could use tape to block the vents that are getting air and see if that drove the air to the other vents. He said he'd have to check with Airstream since it was warranty!

I'm waiting for AS to return my call. Needless to say I'm not any too happy with my first service experience on my brand new trailer. I suspect I'm going to have to fix it my self.

When Moosetags had his fixed at the factory they had to remove the A/C. The problem was insulation that had fallen into the duct work. After it was removed everything was fine.

CraigT · 04-30-2015, 04:56 PM

Now the dealer is saying they did put rags in in the working vents in the back of the trailer to block the flow and that redirected the air to the front end of the trailer. Perhaps that knocked loose whatever was blocking the front ducts but if that's the case whatever was doing the blocking is still in there. Originally the balance front to back was 5/95 at best. Perhaps it's different now if something got knocked loose, but if not, that is a seriously bad design and I don't feel I should have to pay to fix it by buying new vents.

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