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Old 08-29-2011, 03:41 PM   #15
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2003 22' International CCD
Kiln , Mississippi
Join Date: Dec 2005
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Originally Posted by 27fb2freedom View Post
Is it pretty normal to write up a list and get it back to the dealer for warranty repairs and winterization after the end of season or do i need to report them now and take it in?
You should report them now - in an email so the issues are date stamped when reported. Report them to the dealer where you bought the trailer and the AS service center in Jackson Center for your records. Take pictures. Document everything during the warranty period. If they send you parts for you to service on your own - ask the question "if I mess this up am I still covered under warrenty". Just to be sure, write a letter and send it certified mail to them. Take down the names of the people you talk to.

OK - I'm off my soap box now, whew.......

A $20 bike lock may save your $60,000 trailer.
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2003 22' INTERNATIONAL CCD
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Old 09-12-2017, 09:23 PM   #16
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1995 25' Excella
2008 25' Safari
2010 27' FB International
Seabeck , Washington
Join Date: May 2011
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Thor......what can I say.

Have had 2 25 footers. Just bought a 7 yr old 27fb Serenity in great shape. But the quality of construction and shortcutting on all of them has been pretty disappointing. Airstream has quite a following, but am sure pretty much everyone has grappled with little and not so little things throughout their ownership. Thor is NOT a class act. Even when it comes to design and innovation they are pretty much old school. And quality control is definitely absent. When you see basic things like light switch covers that are unleveled and the occasional rivet that is missing you wonder if anyone even inspected the darn thing and opened and closed all the doors and windows before it was shipped. It's a punch list ok, but I've never bought a new one so don't know.
Anyway, I do love the streamline exterior and they are a dream to pull compared to just about anything. I like the panache and there really is a lot of cheap crap in the RV industry. And many folks don't want to travel too comfortably; the Airstream still feels campy. Been from Alaska to bottom of Baja and it was real. So just fix it and move on. Hopefully it will only be a dime here and there. Travel well. " Airstreamin"
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