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Old 06-21-2015, 07:27 PM   #1
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Airstream Customer Service contact

Hello. Does anyone have an email address for Airstream customer service? I've submitted a request twice through the website, with no reply.

Thanks.


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Old 06-22-2015, 01:38 PM   #2
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Quote:
Originally Posted by Craig View Post
Hello. Does anyone have an email address for Airstream customer service? I've submitted a request twice through the website, with no reply.

Thanks.


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Rmcneeley@airstream.com or rmarch@airstream.com Randy is customer service manager
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Old 03-10-2016, 07:50 AM   #3
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We spoke to someone in customer relations - Craig Weir. 937-596-6111 and cweir@airstream.com
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Old 03-10-2016, 11:14 AM   #4
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I have never had luck when I submitted anything via Airstreams contact form.
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Old 03-10-2016, 11:36 AM   #5
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Here is the general e-contact in addition those supplied above: customer_support@airstream.com

I have used e-mail to query Airstream on a couple of occasions. Despite very clear unit description, VIN number, and narrowly phrased question, it took a couple of days to get a general, off-target response on the first reply. Ask for an appropriate escalation to service or parts and the necessary help will eventually be found after a week or so.
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Old 03-10-2016, 06:44 PM   #6
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I have sent a couple of emails, did receive a response but it took a while. I called and spoke to the person I needed, got the requested information in a couple of minutes.
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