Airstream Customer Service contact

[Craig]

Hello. Does anyone have an email address for Airstream customer service? I've submitted a request twice through the website, with no reply.

Thanks.


Sent from my iPad using Airstream Forums

[Schu]

Originally Posted by Craig

Hello. Does anyone have an email address for Airstream customer service? I've submitted a request twice through the website, with no reply.

Thanks.


Sent from my iPad using Airstream Forums

Rmcneeley@airstream.com or rmarch@airstream.com Randy is customer service manager

[SpotTheScotts]

We spoke to someone in customer relations - Craig Weir. 937-596-6111 and cweir@airstream.com

[beachbouy]

I have never had luck when I submitted anything via Airstreams contact form.

[SeeMore]

Here is the general e-contact in addition those supplied above: customer_support@airstream.com

I have used e-mail to query Airstream on a couple of occasions. Despite very clear unit description, VIN number, and narrowly phrased question, it took a couple of days to get a general, off-target response on the first reply. Ask for an appropriate escalation to service or parts and the necessary help will eventually be found after a week or so.

[AWCHIEF]

I have sent a couple of emails, did receive a response but it took a while. I called and spoke to the person I needed, got the requested information in a couple of minutes.