Originally Posted by sigv
Just curious - when did Airstream end its Lifetime Warranty? Any information on how/why that decision was made?
Airstream didn't end the lifetime warranty, the Feds did.
It changed when the Airstream serial numbers went to the 17 digits.
The feds said, you cannot have a lifetime warranty on a portion of the trailer. It must be all, or nothing.
Obviously, Airstream chose the limited period of time warranty, with a few exclusions.
That was Ok with the Feds.
Airstream spent more on Pearl Mains trailer, for warranty work, than she originally paid for the trailer.
Airstream spent over $5,000.00 for warranty repairs with us.
Yes, the factory was very aware of Pearl, as well as Larry Huttle.
Pearl was the reason a lock was put on the door that went to the executive offices.
But Pearl was a true blue "Wally" follower.