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Mrjkq · 05-08-2015, 07:07 PM

i know it's coming, just getting anxious. 2016 Flying Cloud on order & can't get an answer except in June sometime.......help......when in June, I need to plan my summer.

AWCHIEF · 05-08-2015, 07:21 PM

Patience Grasshoper. When they have a date you will be notified. If you can make the trip, you can watch it roll off the line.

**Rocinante** · 05-08-2015, 10:53 PM

Hey, good idea!

Could you take delivery right there in JC? If so, maybe you could camp there a few nights, start your punch list of warranty items to be fixed, and get them resolved before you even leave town.

Congrats on the new AS, you're gonna love it!

**moosetags** · 05-09-2015, 05:57 AM

Unless something has recently changed, Airstream will not deliver a new Airtream to the owner at the Factory. I have always felt that they should do this. It would be great for customer relations. Chevrolet has always done well delivering new Corvettes to owners at the factory.

Brian

Mrjkq · 05-09-2015, 06:10 AM

My dealer says factory delivery in not available.

AWCHIEF · 05-09-2015, 06:21 AM

Last time I was at the factory there was a couple there to see their trailer come off the line. They received special VIP treatment. They were of course unable to take delivery at that time. There is a dealership not too far from Jackson Center where their trailer was being delivered. Sorry but do not remember the location.

**moosetags** · 05-09-2015, 06:37 AM

There is an Airstream dealer in Troy, Ohio, about 35 miles from Jackson Center.

Brian

overlander63 · 05-09-2015, 06:52 AM

Airstream used to allow customers to pick up trailers at the factory, but that option was discontinued some time ago. It was stopped for a variety of reasons.

AWCHIEF · 05-09-2015, 07:03 AM

Brian, thank you. I knew it was very close.

One thing do not really understand is the flat rate delivery cost. Negotiable?

Mrjkq · 05-09-2015, 10:32 AM

Quote:

Originally Posted by moosetags

Unless something has recently changed, Airstream will not deliver a new Airtream to the owner at the Factory. I have always felt that they should do this. It would be great for customer relations. Chevrolet has always done well delivering new Corvettes to owners at the factory.

Brian

I agree Moosetags, some of the Class A Motor Home manufactures even encourage it.

DHart · 05-09-2015, 10:45 AM

The wait is not easy; I know. Our 2016 30' Serenity will likely arrive sometime mid-to-late June. All we're told so far is that it WILL be delivered no later than July 7th.

Taking delivery at the near-JC dealership would be nice, so that adjustments/repairs could be made at the factory, but how would that be handled if the coach was not purchased from that dealership? What motivation would they have for going through all of the delivery services on a coach they did not sell?

Mrjkq · 05-09-2015, 11:58 AM

DHart, I took delivery of a Keystone product (a few years ago) in Goshen, Indiana near the factory. I purchased the trailer at Lazydays in FL & they made arrangements with a repair
facility in Goshen to pick up the trailer at the factory & I picked it up from them. Lazydays paid them a few hundred dollars (around three) for the prep & delivery. I did not have to pay any transportation charges & Lazydays deducted there prep fee of around $500 and adder the amount paid to the Goshen guy. That worked out great for me especially as we had family in St Louis, MO. and turned the whole thing into a vacation.

NoNameinNM · 05-09-2015, 12:43 PM

Quote:

Originally Posted by Mrjkq

i know it's coming, just getting anxious. 2016 Flying Cloud on order & can't get an answer except in June sometime.......help......when in June, I need to plan my summer.

My husband and I feel your pain. At least you were given just a four-week window-- we were told July or August!

Honestly, we're not complaining too much. The wait at least enables us to slowly acquire all the things we need for our International Signature 28 instead of having to go buy them all at once. We still have to spend just as much money, but somehow it hurts less when the cash outflow is stretched out over a longer period of time.

Now... if the trailer isn't here before Labor Day... THEN we're going to start getting a little impatient!

gr.austin · 05-09-2015, 01:15 PM

Don't get to anxious to get on the road with your new Airstream. You should plan on at least a week living in the trailer full time within shouting distance of the dealer. The number of warranty issues is normally not small. We had leaks, and converter failure withing the first three days. Very expensive fix if on the road. Don't expect to get a first class product just because you paid a first class price.

GRA

Amsterdamer · 05-09-2015, 01:48 PM

My 2015 Flying Cloud 27 twin just got built last week. I'm hoping to see it at my local dealer early this coming week. We have camping reservation for Memorial weekend on Lake Michigan at Grand Haven SP. Can't wait!

**moosetags** · 05-09-2015, 03:11 PM

Quote:

Originally Posted by AWCHIEF

Brian, thank you. I knew it was very close.

One thing do not really understand is the flat rate delivery cost. Negotiable?

The automobile industry went to a standard destination charge many years ago. I think that part of it was to level the playing field as Detroit area dealers were able to undercut all of their competitors within a 500 mile radius.

I really don't see why Airstream could not offer factory delivery and still charge the flat delivery fee. I believe that if you take delivery of a new Corvette in Bowling Green, the destination charge is still part of the MSRP.

If I were ordering a new Airstream, I would be more than happy to pay the standard delivery fee if I could take possession at the factory. I would much rather be the first and only one to tow my new Airstream, and avoid transportation by some RV delivery cowboy.

Brian

AWCHIEF · 05-09-2015, 03:20 PM

Brian, I agree 100%. Pick up at the factory and spend at least a couple of nights at the Teraport or close by. I would have faith that any issues discovered would be properly fixed by the outstanding in house service center.

ghaynes755 · 05-09-2015, 03:38 PM

I was looking at motor coaches last fall. Newmar had a factory pickup option. I think it was about $2500. Not sure if they waived the delivery charge. As pointed out even when you pickup a GM product at the factory you still pay the delivery charge. If the dealer is down the street from the build factory they still pay the same delivery charge.

Maybe with the expansion AS can consider making factory pickup and option with an associated cost.

Mrjkq · 05-09-2015, 06:29 PM

Quote:

Originally Posted by gr.austin

Don't get to anxious to get on the road with your new Airstream. You should plan on at least a week living in the trailer full time within shouting distance of the dealer. The number of warranty issues is normally not small. We had leaks, and converter failure withing the first three days. Very expensive fix if on the road. Don't expect to get a first class product just because you paid a first class price.

GRA

Thanks for the advise but this in not my first Rodeo, have had many deliveries over the years, know the ins, outs & all the pitt falls. Have had slides not function, toilets not working, water line breaks, jacks not retracting, a electrical fire just to name the big ones. All I want is is an approximate date, not we don't know, find out!

Airline · 05-09-2015, 06:46 PM

My Guess is that if Factory Delivery was an option,many would pick up at the factory,stay at the "terraport" and find all sorts of issues,which in turn would need to be fixed.
They would need to build another factory to deal with fixing all the brand new sold units.
Plus they would have 30-60 people living at their factory at all times.
I think they USE their dealers to Actually do all the "fine tuning" of the units.
Because somehow the "bean counters" have figured out that its cheaper this way.

I wish they could leave the factory in perfect working order,as do most who pay $100k for a new toy.

They still are a sweet piece of "kit"