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Old 05-09-2015, 02:48 PM   #15
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My 2015 Flying Cloud 27 twin just got built last week. I'm hoping to see it at my local dealer early this coming week. We have camping reservation for Memorial weekend on Lake Michigan at Grand Haven SP. Can't wait!
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Old 05-09-2015, 04:11 PM   #16
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Brian, thank you. I knew it was very close.

One thing do not really understand is the flat rate delivery cost. Negotiable?
The automobile industry went to a standard destination charge many years ago. I think that part of it was to level the playing field as Detroit area dealers were able to undercut all of their competitors within a 500 mile radius.

I really don't see why Airstream could not offer factory delivery and still charge the flat delivery fee. I believe that if you take delivery of a new Corvette in Bowling Green, the destination charge is still part of the MSRP.

If I were ordering a new Airstream, I would be more than happy to pay the standard delivery fee if I could take possession at the factory. I would much rather be the first and only one to tow my new Airstream, and avoid transportation by some RV delivery cowboy.

Brian
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Old 05-09-2015, 04:20 PM   #17
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Brian, I agree 100%. Pick up at the factory and spend at least a couple of nights at the Teraport or close by. I would have faith that any issues discovered would be properly fixed by the outstanding in house service center.
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Old 05-09-2015, 04:38 PM   #18
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I was looking at motor coaches last fall. Newmar had a factory pickup option. I think it was about $2500. Not sure if they waived the delivery charge. As pointed out even when you pickup a GM product at the factory you still pay the delivery charge. If the dealer is down the street from the build factory they still pay the same delivery charge.

Maybe with the expansion AS can consider making factory pickup and option with an associated cost.
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Old 05-09-2015, 07:29 PM   #19
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Don't get to anxious to get on the road with your new Airstream. You should plan on at least a week living in the trailer full time within shouting distance of the dealer. The number of warranty issues is normally not small. We had leaks, and converter failure withing the first three days. Very expensive fix if on the road. Don't expect to get a first class product just because you paid a first class price.

GRA
Thanks for the advise but this in not my first Rodeo, have had many deliveries over the years, know the ins, outs & all the pitt falls. Have had slides not function, toilets not working, water line breaks, jacks not retracting, a electrical fire just to name the big ones. All I want is is an approximate date, not we don't know, find out!
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Old 05-09-2015, 07:46 PM   #20
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My Guess is that if Factory Delivery was an option,many would pick up at the factory,stay at the "terraport" and find all sorts of issues,which in turn would need to be fixed.
They would need to build another factory to deal with fixing all the brand new sold units.
Plus they would have 30-60 people living at their factory at all times.
I think they USE their dealers to Actually do all the "fine tuning" of the units.
Because somehow the "bean counters" have figured out that its cheaper this way.

I wish they could leave the factory in perfect working order,as do most who pay $100k for a new toy.

They still are a sweet piece of "kit"
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Old 05-09-2015, 07:52 PM   #21
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My Guess is that if Factory Delivery was an option,many would pick up at the factory,stay at the "terraport" and find all sorts of issues,which in turn would need to be fixed.
They would need to build another factory to deal with fixing all the brand new sold units.
Plus they would have 30-60 people living at their factory at all times.
I think they USE their dealers to Actually do all the "fine tuning" of the units.
Because somehow the "bean counters" have figured out that its cheaper this way.

I wish they could leave the factory in perfect working order,as do most who pay $100k for a new toy.

They still are a sweet piece of "kit"
I agree, your point is well taken & as a business they do what works.
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Old 05-10-2015, 02:03 PM   #22
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I feel your pain. I was never told when it was being built. I was never asked 30 days out if I wanted to make any changes. I just know it was late and only because I read it on the forums. We sold our house and am FTing in a Classic. What a shock when we found out it was late. Then out of the blue when I was getting ready to call my dealer he calls in the AM to say my trailer was at their lot. SURPRISE... Then it took a few calls about getting it and having it PDIed and so on. Well all worked out and we are in it now. All you can do is wait. Just as long as you have a house to live in.
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Old 05-10-2015, 03:05 PM   #23
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Hello
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Old 05-10-2015, 03:21 PM   #24
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I feel your pain. I was never told when it was being built. I was never asked 30 days out if I wanted to make any changes. I just know it was late and only because I read it on the forums. We sold our house and am FTing in a Classic. What a shock when we found out it was late. Then out of the blue when I was getting ready to call my dealer he calls in the AM to say my trailer was at their lot. SURPRISE... Then it took a few calls about getting it and having it PDIed and so on. Well all worked out and we are in it now. All you can do is wait. Just as long as you have a house to live in.
Yes we have a house so lodging is not a problem. I understand the big pow wow for Airstream dealers is this coming week & all the upgrades will be unveiled & hopefully the 2016's will start to get transported across the country to their respective dealers.
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Old 05-14-2015, 09:07 PM   #25
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i know it's coming, just getting anxious. 2016 Flying Cloud on order & can't get an answer except in June sometime.......help......when in June, I need to plan my summer.
Why did you ordered a FC. Did you order it because of something special or was it that you could not find any in your area? Just curious!
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Old 05-14-2015, 09:39 PM   #26
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Hans, I always buy ( when possible ) very early in a product year, not at the end of that year. There is a almost exact 25 RTB at the dealer I ordered mine from, I negotiated the same price for a 2016 + price increase for the 2016 model year. The bottle line here is I don't need it until later in June so why buy a 2015 now (which was a month ago) and let it further depreciate if I'm not using it until late June, my 2016 when it arrives will be the new model year for the same money & the clock on the warranty will start then. The downside here is until I know when it will arrive I can't make summer plans & campground reservations because of the uncertainty of this wait. When it does arrive I'll be back on the road & in the meantime I've made plane reservations to attend our grandsons HS graduation just in case it doesn't arrive in time.
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Old 05-16-2015, 11:50 AM   #27
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I tried back in 2001 with my Safari and was told it wasn't an option.

After now experiencing two purchases from my dealer, I really believe there might be a some reasons. First dependent upon your dealer, the level of service required for delivery (at least in my view) would cost Airstream some additional overhead which for all intents duplicates services offered by most dealers.

My dealership prepped and cleaned the trailer, Walbernized it, filled the propane tanks and checked out all systems including filling the fresh water tank and pump and water heater. They also set it up on a full hookup site at the dealership and spent a couple of hours with us on operations of the trailer including the awnings. We went through everything, including filling the fresh water tank, dumping the holding tanks, and operations of every appliance. We also saw how to winterize, and dewinterize. They also invited us to spend the night, which we did, making any kind of adjustments necessary before we took the trailer home. Inside, the trailer the refrigerator was on with a bottle of chilled champagne and glasses. They also test towed the trailer with my vehicle to make sure everything was operating correctly. We also went through hitching and unhitching from my tow vehicle. Only after all of that did we sit down that following morning and do the final paperwork which included paying for the trailer. I really don't believe the plant is willing to perform the extent of those services at no cost. The dealer builds this into his pricing and I doubt that they will pay the factory for these type of services.

When it's all said and done, I'm really happy about the dealer services offered for my new trailers and am glad the factory doesn't offer customer pickup. Maybe my dealer is the exception and you haven't experience that level of service, but it is now the level of service I would expect.

Jack
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Old 05-16-2015, 12:52 PM   #28
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Thats very impressive jcananera. I'll keep this in mind when I'm getting the walk through on mine.
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