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Old 12-05-2014, 02:43 PM   #1
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What's up with RV Lifestyles Magazine!?

Okay Canadians & others in the USA who subscribe to Canada's RV Lifestyles magazine - what is up with them!!??

I've subscribed for a couple of years now - primarily to get Andy Thompson's "Hitch Hints" articles - & have yet to get my issues without calling (which they don't answer nor call back) & emailing several times!

I mean really - they only publish 7 issues a year & I don't seem to get anything from them until they deign to answer an email with yet another new person in the subscriptions chair, and then nothing!

The last issue I have for this year by this special "catchup" mail-out is 47-1 to 47-3 I think.

Is this their normal way of doing business up in Canada!?

Because I can just view their back issues online for FREE a few months later!

Any Feedback from other subscribers?

TIA,
Tom
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Old 12-05-2014, 02:57 PM   #2
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Andy T's Hitch articles are also published in Airstream Life so there is you plan "b".

Mike
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Old 12-05-2014, 05:03 PM   #3
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Print media is going belly up.

I expect that the publisher is struggling to even keep his head above water.

Such is our modern age.


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Old 12-05-2014, 06:34 PM   #4
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Tom... here is the teaser.... Hitch Hints - RV Lifestyle Magazine
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Old 12-06-2014, 01:25 PM   #5
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Print media is struggling, but that's no excuse for bad customer service.
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Old 12-06-2014, 02:41 PM   #6
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Is the magazine associated with CanAm RV in London, Ontario?

I ask because we just had an iffy customer service experience with them.

Wondering whether I should post about it here, elsewhere, or at all.
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Old 12-06-2014, 02:51 PM   #7
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You can certainly post whatever you like. Can-Am does enjoy an excellent reputation and your story will be scrutinized.

I would start a new thread, though, and not hijack this one.

Mike
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Old 12-06-2014, 03:05 PM   #8
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Fast, not the time or place.
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Old 12-06-2014, 03:33 PM   #9
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Sorry, but dealer disputes are not allowed anywhere on Airforums.com

On behalf of
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Old 12-06-2014, 04:02 PM   #10
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Quote:
Originally Posted by n2916s View Post
Andy T's Hitch articles are also published in Airstream Life so there is you plan "b".

Mike
Good to know, but free online is better!

It seems like RV Lifestyles gets way behind on publication of each issue every year, then sends them out late - if their customer service rep has been honest about when they go out in my past communications.

I see no reason for me to continue spending $30.00 per year for a not delivered subscription!

You'd think someone from there would answer on here, but then they also publish some poker & another power boating magazine under their Taylor Publications moniker, so maybe they pay more attention to those?

Or maybe they're just going out of business as some here have suggested!?

FastEddie - as far as I know CanAm is not connected to them, other than Andy T writing a regular article for them.

I'd suggest that you call for Andy directly to resolve your service issue/problem with CanAm.
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Old 12-06-2014, 04:07 PM   #11
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Quote:
Originally Posted by Road Ruler View Post
Tom... here is the teaser.... Hitch Hints - RV Lifestyle Magazine
Thanx Road Ruler - I have that link bookmarked, & another to get to the back issues, plus CanAm has a page with all the Hitch Hints archived articles linking to RV Lifestyles.

So there are multiple ways to get to the free content online, as well as the AS magazine noted above.

So Road Ruler, Fly at Night, Aage & any other Canucks & Red-Green fans up north - are you having the same problems with late & non-delivery of your magazines on the Canada side of the border?
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1988 VW Vanagon Westfalia CamperGL (Orig Owner)
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Old 12-06-2014, 05:47 PM   #12
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Tom, I subscribed to the mag for many years (same as you to review the Hitch Hints articles) but haven't had the subscription for a few years now. Sorry I can't help.
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Old 12-06-2014, 07:15 PM   #13
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Thanks to all.

Andy at CanAm was instrumental in helping me choose a weight distribution hitch and sway control for our Ford Flex towing a CampLite trailer. Very patient with me on the phone over several calls - since I knew nothing about the topic.

And he further advised me on the right way to reinforce the Flex's receiver, since my actual tongue weight ended up well in excess of what CampLite advertised and also in excess of Ford's published limits. I was impressed enough that we combined a planned trip to Indiana with a trip to CanAm to have them do the work. That was this past Tuesday.

Everyone at CanAm was friendly and forthcoming. The job looks professionally done* and was reasonably priced. There was and is no "customer dispute" to air. I would use them again in the future.

And they have a very cool front desk!



If its considered bad form to even mention the "iffy" part, I will refrain.

Sorry if my prior post left an impression that I did not mean to leave.


*I'll post before and after photos in a more appropriate place.
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Old 12-07-2014, 01:39 PM   #14
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FastEddie -

I'd think that if it's presented as a cautionary tale & how you resolved it with them, then I'd think that it should be acceptable subject matter on here -

..... but it should be posted as a new topic under the hitches & towing (?name?) sub-forum, cuz it would just be buried here.

The advantage to a new topic in the proper forum is that it would serve to advise others on here.

BTW - I may be entertaining a dang long drive up to CanAm from SoCal if/when we locate our TBD TV - potentially a 2002-10 Porsche Cayenne S (V8),which also needs their hitch reinforcement magic. Not sure if I'd tow our vintage 1960 Avion T20 to them for the whole 9-yards from here, but I have a conference in Toronto in Oct. `15, so it would be great if that worked out to combine them!

So please PM or email to me with what your iffy part was, for my future reference.
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