We ordered ours over the phone LONG STORY, had dealings with two different dealers. I had the sales person pull up his order sheet and go through every standard item as well as every option and we ordered from that. Order came in exactly as we had ordered it.
As an aside to dealers vs direct. Having run a company for a while where we utilized dealers, distributors and factory direct stores MOST manufacturing companies with brains prefer to use dealers and distributors. The main reason is economic - as a manufacturer if I move a product to a company store, it is still my product and as such part of my companies inventory - it's not a sale and must be carried on the books. However, if I sell to a dealer/distributor the minute it rolls our of the plants gates its a sale, off our books and inventory and on to the dealer/distributors books - it's a sale, whether it has a real home or not it goes into the dealers inventory. So, by utilizing this network of partners we would increase our turns and move more units than by utilizing company stores only. I loved dealers/distributors, my board, however, like to think they had control by having the corporate name on the front door and owning the company owned sales and service facilities. We parted ways as friends - I retired.
Enjoy the experience.
Bud & Alice (Bud posts)
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USAF - Military Training Instructor (TI) - 68-72