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Old 12-13-2012, 12:02 PM   #57
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Contemplation - Preparation - Advice???

Greetings PharmGeek!

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Originally Posted by PharmGeek View Post
One thing I am wondering is how will I get my AS serviced and repaired in my area...there appears to be a dealer here that sells a small number of AS's, but I am wondering if they will be good, and if service will mean a long haul somewhere for repairs? If I buy it new from them there will I presume be a warranty period...how does all that work.
Airstream dealers and their service departments are much like new automobile dealers . . . . some are very competent and provide excellent service while others can barely call themselves service centers. You will also find some dealers who are new to the fold and others who have been dealers for decades such as Out of Doors Mart in Colfax, NC. Ask a few questions here on the Forums, and you will find what others have to say about dealers and service centers in your area. One thing that you might find is that you have a shop listed as an "Authorized Airstream Service Center", and in this case, the shop does not sell new Airstreams, but offers factory trained technicians with factory approved service. There are several such centers thougout North America. Most, if not all, of these "Authorized Airstream Service Centers" are former Airstream dealers who have dropped their sales franchises, but retained their service center authorization. One of my favorite Airstream repair facilities fits this description . . . an Airstream dealer for decades who dropped their franchise but maintain their authorized repair center . . . Ace Fogdall RV in Cedar Falls, IA. The only listing that I could find of current Airstream Dealers and Authorized Airstream Service Centers was at this link . . . . it does, however, appear to be a bit dated as Ace Fogdall RV is listed as an Airstream dealer.

Good luck with your research and investigation!

Kevin

P.S.: You can also find help in locating Airstream "Friendly" repair shops through inquiries here on the Forums. Once your Airstream is out of warranty, many repairs can be performed by Airstream "Friendly" shops. Where I currently live, I am more than four hours from the nearest Airstream dealer or Autorized Airstream Service Center, but I am only 30 minutes from an RV dealer who provides excellent service by certified RV technicians and is Airstream "Friendly" . . . about the only tasks that this "Brand X" dealer has told me that he won't attempt on my Airstream or Argosy is sheet metal repairs. As with my favorite Airstream Authorized Service Center, this "Brand X" dealer has been in business for more than three decades under the same family ownership.
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Old 12-14-2012, 06:45 PM   #58
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When it comes to dealer and servicing recommendations, you may wish to request "PM's (Private Messages..) as many are loathe here to bash problem shops for fear of retribution or legal problems.. There are also bad members, who bash good shops due to bad attitude or unrealistic expectations...

The warranty on new Airstreams is 1 year, and no warranty (generally..) on used ones.. A good local RV repair shop can work on and assist with any of the "Non-Airstream-specific" items, like appliances (furnace, water heater, fridge, pumps, etc), running gear (wheels/brakes/hitch) and basic electrical or plumbing.. You'll need to find good Airstream shop for rare problems with sheet metal, door hinges/seal, windows, etc which are unique to Airstream.. In our area, Camping World shop won't even offer to work on roof vents or Air Conditioner or other shell items, complaining "Airstream owners too picky, and expect really high quality workmanship..." I guess that is true... We have pretty good dealer shop only about 90 miles away...
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Old 06-15-2013, 04:32 PM   #59
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Alright everyone....possible big update:

First of all, I turned 30 on 6/7

Second of all, the wife and I have total agreement about a possible course of action...well...did I say "total"....what I mean to say is that, when I presented her the numbers and plan on how a brand new TV and TT would play out, she was good with it and excited...I actually do the budget and the bills and it will all work out really well without stressing the budget...so that is exciting.

BUT, the wife "trusts me" with whatever decision I make...she is VERY hands off with this all not caring what route I choose to take....so it is all up to me...which is good, I guess...

We talked a good deal about many of possible (hopefully improbably) negatives of ownership would be....pricey repairs, time consuming trips perhaps to work out kinks to the dealer, paying for storage, insurance, etc..

But she is set on re-living her RV'ing days as a kid, and the memories of her granpa living in his little AS in their back yard for a year, and she would stay with him and she just remember loving it, so there is some nostalgia there

Anyway...after researching this topic a great deal, after trolling through the classifieds...and considering some time/logistical constraints we have and needs of the trailer...Im leaning hard toward just splurging and getting a brand spankin new one...

I have some more important questions though....hopefully folks will see this post come up again and come back to help me answer more questions....hold please
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Old 06-15-2013, 04:50 PM   #60
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ok, so first question:

1) Livin' in the deep south. We plan on doing fairly regular summer camping, the beach, local, perhaps a bit of boondocking up in fort payne area etc...for this reason, and after reading some on this subject, the lengths we are zeroing in on (28 or 30, still not 100% decided) will need 2 AC units to make it nice for summer camping...it appears that the 28 flying cloud has only 1, in 98 degree heat, this will prove difficult to get comfortable...2 AC units will give me peace of mind in that respect, and from reading on it, it may very well be in order.
a) Awining from factory all around may be another good idea I presume as well...
b) IM assuming the 30' has 2 ac units? if not, then same for the 30 would be needed?

2) Price? Ive read that 15% off for direct from factor build...but depending on consumer demand, may not get it...may only get lower....we shall see I guess....If I can find something that will work well for me just on the lot, that would be fine too?

3) Which dealer...ok, so Ive called foley RV in mississippi so far and got some really general info...then there is chilhowee TN....have not talked to them...my in laws live in NJ, so a trip up there to colonial AS would not be unheard of....I do not want folks posting here nasty stuff about dealers, but if you feel you have useful anecdotes to share, PM me I suppose...any GENERAL info about choosing a good dealer for me to consider would be appreciated. It is important for the dealer to do a really good orienation for me, and that I camp there the first night, and perhaps stay close in that area for a couple days and inspect everything VERY thoroughly and just get back to them with kinks. (PS - anniston dandy RV is no longer an approved dealer for those of you wondering why I have not mentioned this, for the moment they are approved for warranty repairs, but that appears tentative based on me talking to AS in OH directly).

4) how can I get a list of upgrades or mods that I could consider for a special order? is there such a thread or list on the net here that I can reference? Otherwise, let me know any critical ones I should get while I am at it...living down here, im going the generator route if I get into boondocking at all I think.

5) Thoughts on new on lot vs. new direct special ordered? I know I can get a better deal (20-25% off MSRP) on one on lot *possibly*...so that is good...but not sure if they will suite my needs? Plus if I buy from gulfport, they sit mighty close to the ocean..."salty air"...wondering how much filliform corrosion these folks see on ones sitting out on their lots for months....of course I could just closely inspect for that I guess.

6) TV...I have no idea at this point...I read at nauseum on this sumbject...I need to soon go test drive a bunch of them, but that is hardly a test of how they are IN TOW....leaning toward tundra 5.7L v8 at this point...but like the idea of having a diesel for very long time and keep it in good care...I have no idea at this point....dizzying subject...

7) going to go to colonial AS in july as I will be up there seeing my in laws anyway and look more at units to narrow in on length/model..still have not necessarily ruled out 25 or 27, but in looking at pics, generally the wife likes the more space of the 28 or 30....and perhaps having family camp with us for some outings on a rare occassion...but still, 25 may be a nice compromise of weight, price, and functionality..overally leaning though towards 28

9) have storage worked out I think, covered, has electric, dumpsite on site...pretty close by too...

10) ....ill remember something else soon likely
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Old 06-15-2013, 05:02 PM   #61
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oh jeez..forgot about the hitch debate stuff...I know this is contentious...I understand the point of these, and I am the kind of person that would likely buy one...I wont skip on something that will improve safety...bridge crossings can be tight around florida and other places....this is a precaution I will want to take...no damn clue though about the many types or how to use them...

Will dealer hook it up for me? Where is best place to buy one when buying new? haggle into deal with new AS a discount?

Ill perhaps read more on this subject on some threads....but I have already a bit, and I just do not follow all the nuance about these because I do not have a strong grasp regarding the differences.
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Old 06-15-2013, 05:04 PM   #62
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oh, and other question...when buying new direct from factory...is it better to schedule build when no anticipated snow..or salt on roads so as to avoid salt during delivery...seeing that my rig will see salty water in the gulf etc...im not sure I should sweat this much?
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Old 06-15-2013, 05:16 PM   #63
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for those that go to the factory during the making of the unit to take pictures etc...I could plan a couple days to do that I guess...but would need to take off work to do this....so if its not a big difference I would skip? Would be cool to have pics though of my possibly first and last AS that we will cherish in its creation/birthing process - but then again, I got kids here to take care of, work, etc...so not sure that will be necessary? Thoughts there..

Sorry, I have a million questions since we are seriously considering this path...

also, is it useful to have one of the AS folks on here who help do inspections come with me to look over the newly arrived unit? I know when they come, technically, you can refuse if there were some issues...they cant close the deal until the unit is actually there...although I know you have to give them a deposit...by the way....what is the deposit usually?
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Old 06-16-2013, 02:43 PM   #64
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Will dealer hook it up for me? Where is best place to buy one when buying new? haggle into deal with new AS a discount?

My dealer also sells/installs hitches. I haggled it into the price of my new AS (off the lot).

I am sure Colonial also sells/installs hitches.

And yes, my dealer also gave me a thorough lesson on hitching-up. They had to. I was clueless!!
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Old 06-16-2013, 02:56 PM   #65
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As far as warrantees go, our used AS came with a dealer warrantee. The dealer we're buying from has an excellent reputation, which gave us quite a bit of confidence that should things need fixing, they will get fixed.

Buying new is fun, but remember that the second you write that check, any new vehicle loses between 10 and 20% of its value within an instant. It might be worth your while looking into gently used.

Also, and this might be of no concern to you, new trailers are built using materials that off-gas for a considerable amount of time. Especially with young children, this was of concern to us. Buying an older trailer means not worrying about these issues.
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Old 06-16-2013, 03:32 PM   #66
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....... nevermind.
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Old 06-16-2013, 03:59 PM   #67
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You should be also aware that that these things require regular and sometimes intense maintenance to keep them looking decent. Do sweat corrosion as it is probably the greatest disappointment with late model Airstreams. Along with leaks causing subfloor rot, these issues have some people really, really unhappy.

I don't blame them, it's part of the Airstream deal they don't tell you about. But regular inspections and preventive maintenance with repair as needed can mitigate most of it.

As for towing, get a tow vehicle that matches you and the trailer you end up with, hitch it with a Hensley/ProPride style hitch and it's a non-issue.

doug k
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Old 06-16-2013, 04:03 PM   #68
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I ain't the smartest man in the world, but...
Sounds like to me you got it all figured out.
Maybe I should sell you my 30' trailer with 2 roof airs and my Tundra Crew Max 5.7...
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Old 06-16-2013, 04:06 PM   #69
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Whatever you decide, please consider the possibility of financing you new trailer through Good Sam. You can do this online. Go ahead, give yourself the best late birthday present a 30 year old could ever have. I can tell you're "eat up with it".
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Old 06-16-2013, 04:21 PM   #70
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I'm so excited for you I want to go with you when you pick up your new truck 'n' trailer and then straight to a campground! If you find the trailer you want at a less than reputable dealer, go ahead and by it then take it to Jackson Center for repairs. That's pretty much the thought process I have going' on.
Seriously though, Lake Lurleen in Tuscaloosa/Northport, AL or Duane Hayes in Columbus, MS would be a good "halfway point" for us to camp at the same time at some point in the future. I am looking forward to meeting many of the people from Airforums in person, giving the tour of my rig, and taking a gander at their rigs. Once upon a time a got a speeding ticket in Centreville, AL and took a defensive driving course in Hoover to keep it off my record.
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