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Old 12-15-2015, 10:11 AM   #29
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2014 27' FB International
Western WA , Washington
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Originally Posted by Wayne&Sam View Post
Even better, it's a two year warranty
Absolutely true, thank goodness!

However, please bear in mind that the warranty for sealants is only 6 months. So, during the first 6 months of ownership be sure to go over your trailer with a fine-toothed comb, as it were, looking that stuff over. Sealants around windows, and between the aluminum panels - if you see any cracks, gaps or anything odd, be sure to get that taken care of before the end of 6 months.

We didn't do this.

While we did not have any trouble with leaks, we spent nearly 2k with our dealer this fall to get that done. They did a great job - nice clean beads of Acryl-R, and everything looks tight as a drum. We just wish we had explicitly asked for this examination / service within the 6 month window, based on something we had realized we should be looking for. It's clearly a kind of "don't ask don't tell" situation. So for your sealants, ASK and TELL within 6 months of your purchase!
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Old 12-15-2015, 11:15 AM   #30
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...we invite you to take along your smart phone / tablet /laptop on your first voyage ... and come back right here for some really definitive suggestions on any problems that might arise.
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Old 12-16-2015, 10:41 AM   #31
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Many, many thanks!

Wow the responses and suggestions have been immensely helpful and we are overwhelmed by the assistance you all have given us.

We are taking all the suggestions and compiling them into a list and will definitely not leave until we've checked everything and taken a video of the entire visit. Also, we won't take possession of the AS until everything is corrected.

Thank you. The only way we have of paying you back is to pass on experiences and knowledge to others as we go along.

Susan
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Old 12-18-2015, 07:16 PM   #32
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Whether one is buying a new Airstream, a custom-built MH, or the cheapest pop-up trailer, there WILL be problems when it is delivered to the dealer. Most dealers will give it a quick once-over and take care of the most obvious problems. When the customer arrives there will be a quick walk-through and any issues the customer points out will be taken care of.

A good dealer will give the RV a thorough examination when it arrives and fix everything found. The customer will get a better walk-through and anything found will be fixed. There will be an offer of a free night at/near the dealership so that any questions that arise can be dealt with in the morning.

A great dealer will go over the coach with a fine-tooth comb, actively looking for problems, and then correcting them before the customer even knows the coach has arrived. When the customer arrives for delivery, there will be a thorough explanation of absolutely everything, and the customer will be encouraged to operate each device, do every step of hitching/unhitching, leveling, etc. Free camping will be provided for as many nights as necessary to make sure the buyer really is ready to safely take off with the new coach.

Obviously, the great dealers (and there are some) have more time (time = money) invested in the sale, so a coach from them will cost a bit more than from the basic dealer. If you've bought a new Airstream every other year for the past 20 years you probably don't need the services of the great dealer but you may well appreciate them anyway.
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Old 12-19-2015, 10:00 AM   #33
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Forgot to mention to check the vista view window shades operate properly. We had one with the stings broken at the same dealership mentioned earlier. The replacement came with 1" pleats versus the original ˝" pleats, so we had to replace both of them to look the same. The 1" pleats are probably cheaper to make. Theses were ordered by A&P Vintage Trailer Works, an auththorsized Airstream Warranty facility while doing the modifications to the 23D.

As you can tell from my two posts, there was a toss the bedspread on bed PDI and a poor wash job. Everything I found wrong should have been corrected by this dealership sometime in the 8+ months the unit sat on their lot. Absolutely no excuse is acceptable. They are so "large" that our $61,500 purchase did not even garner their attention.
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