Reply
 
Thread Tools Search this Thread Display Modes
 
Old 10-20-2018, 07:27 AM   #43
Half a Rivet Short
 
2017 30' Classic
Carlisle , Pennsylvania
Join Date: May 2017
Posts: 7,199
Hi

At least when we bought, there was a list price, a quoted price, and a final price. Until we got serious, the final price didn't come out. That said, the final price was pretty much inline with the typical "bragging price" you see here on the forum.

Bob
__________________

uncle_bob is offline   Reply With Quote
Old 10-20-2018, 02:02 PM   #44
Rivet Master
 
gypsydad's Avatar

 
2017 28' Flying Cloud
2014 25' FB Flying Cloud
2008 25' Safari FB SE
Austin (winter) Lincoln MT (summer) , Texas & Montana
Join Date: Jan 2007
Posts: 2,792
Quote:
Originally Posted by ElliotA View Post
Plan on having to visit the dealer as Airstream has no quality control or assurance.
That's your opinion, or did you purchase a new Airstream recently? I know they do have QA, but like anything handmade, some times things get missed or manufacturer parts have some issues. Perfect? Show me an RV that's perfect with no issues....love to see one, and I have owned 8 in the past 20 years...3 of which were new.
__________________

__________________
Empty Nesters; Gypsies on the road!
2017 28' Twin Flying Cloud
2017 F250 King Ranch, 4X4, Blue-Ox WDH
Summer in Lincoln, MT- Winter in Austin, TX
gypsydad is offline   Reply With Quote
Old 10-20-2018, 05:54 PM   #45
Rivet Slave
 
Rocinante's Avatar

 
2014 27' FB International
Green Cove Springs , Florida
Join Date: Dec 2013
Posts: 5,098
Blog Entries: 49
Quote:
Originally Posted by gypsydad View Post
That's your opinion, or did you purchase a new Airstream recently? I know they do have QA, but like anything handmade, some times things get missed or manufacturer parts have some issues. Perfect? Show me an RV that's perfect with no issues....love to see one, and I have owned 8 in the past 20 years...3 of which were new.
The "handmade" argument is a lame excuse. I don't understand why folks keep offering this up as a rationale for doors falling off, wiring being poorly installed, power centers falling out on the floor, tank sensors not working, and so on. The fact that a trailer is made by hand is not an acceptable reason for that trailer to have the sloppy and careless mistakes we've found over the years in our trailer. In fact, every truly handmade item should be beautifully crafted due to the time and pride that went into creating it. (We own a 2014 model which was purchased new at the end of 2013.)

I will agree with you that very few, if any, RV manufacturers show any pride, or have QA / QC in the construction of their products. That said, the argument that every other brand stinks coming out of the factory is no excuse for Airstreams to be incomplete and full of errors when they come out of the factory - other than because they can get away with it and continue to do so.
__________________
Rocinante is our 2014 International Signature 27FB
(Named for John Steinbeck's camper from "Travels With Charley")


Rocinante is offline   Reply With Quote
Old 10-20-2018, 10:03 PM   #46
Journeyman
 
2016 25' International
Deerfield , Massachusetts
Join Date: Apr 2016
Posts: 865
FWIW... I too am a believer that if you can't be pretty, you might as well be handy. I think you'll find that there are plenty of ways to be handy with the trailer--to make it "even awesomer" and to customize it perfectly to your uses—without the need to pile on with warranty issues.

It's been great for me to be able to address critical issues myself while we're on the road, but to put together a list for the folks at the dealer to fix when the season is done. I recommend it.
thiel is offline   Reply With Quote
Old 10-21-2018, 03:33 AM   #47
2 Rivet Member
 
2018 28' International
Heart Of , Texas
Join Date: Jul 2018
Posts: 76
We should not turn this into a Flame thread or take over from what the original author asked. Wife and I came to this forum read information concerning Airstream. Bottom line we took what we needed to make our decision. We did not want any other trailer other than a Airstream. Do we have some problems, Yes but we pulled our boot straps up, stood on our two feet stepped forward with an understand this a grand experience for us. Sorry if other's have had problems but one can sell or not make a future purchases of Airstream. your choice. Best advise I've heard has been placed in this thread. Go as many times to visit what ever Dealer or private owners sale. Touch feel enjoy your shopping it's a great experience.
__________________
Keith & Barbara

2018 28RBQ International CCD
2007 Toyota Tundra 2WD Limited, Tow caps: 10,200
Blue Ox Hitch
KBAR is offline   Reply With Quote
Old 10-21-2018, 06:54 AM   #48
Rivet Slave
 
Rocinante's Avatar

 
2014 27' FB International
Green Cove Springs , Florida
Join Date: Dec 2013
Posts: 5,098
Blog Entries: 49
Yup, despite prior complaints we’ve shared here, in the long run we have “awesomed” the heck out of Rocinante and repaired every sloppy thing we’ve found, either via the warranty, or ourselves and/or our wallets. We love Rocinante, despite the incomplete sloppy work AS did at the factory to get her out the door. Despite all the work, her shell and the laminated plywood inside make up for a lot when comparing her to SOB RV’s the same age as her.
__________________
Rocinante is our 2014 International Signature 27FB
(Named for John Steinbeck's camper from "Travels With Charley")


Rocinante is offline   Reply With Quote
Old 10-21-2018, 07:13 AM   #49
4 Rivet Member
 
2019 25' International
Providence , Rhode Island
Join Date: Aug 2018
Posts: 316
Lots of interesting responses, thanks to all!
kittmaster is offline   Reply With Quote
Old 10-21-2018, 09:08 AM   #50
Rivet Master
 
gypsydad's Avatar

 
2017 28' Flying Cloud
2014 25' FB Flying Cloud
2008 25' Safari FB SE
Austin (winter) Lincoln MT (summer) , Texas & Montana
Join Date: Jan 2007
Posts: 2,792
Quote:
Originally Posted by Rocinante View Post
Yup, despite prior complaints we’ve shared here, in the long run we have “awesomed” the heck out of Rocinante and repaired every sloppy thing we’ve found, either via the warranty, or ourselves and/or our wallets. We love Rocinante, despite the incomplete sloppy work AS did at the factory to get her out the door. Despite all the work, her shell and the laminated plywood inside make up for a lot when comparing her to SOB RV’s the same age as her.
The "handmade" argument is a lame excuse.

Now, that sounds like a "lame" apology? I think we all wonder about QA at Airstream after purchasing a new model...but again, I purchased a brand new El Dorado Cadillac years ago, and had the passenger sun visor fall off when first used...I also purchased a brand new Mercedes E320 and the trunk seal had a leak. I still enjoyed both of those vehicles...once the problems were fixed. Same goes for my AS's... The issue to me is having to deal with the "service departments" at a dealer to fix things...that's why I agree with being "handy" if your not "handsome"! With this new 28', we have gone thru batteries, hinges, rivets, converter, and closet coming loose from ceiling. Nothing that we weren't able to fix, nor that was a "show stopper" for camping or ending a trip. :-)

I will say that the Casita owners seem to have pretty good luck, from what I have read on their website from new owners, so guess we know it can be done...or can it? (but, the Casita was pretty small for us...)
__________________
Empty Nesters; Gypsies on the road!
2017 28' Twin Flying Cloud
2017 F250 King Ranch, 4X4, Blue-Ox WDH
Summer in Lincoln, MT- Winter in Austin, TX
gypsydad is offline   Reply With Quote
Old 10-21-2018, 09:35 AM   #51
Half a Rivet Short
 
2017 30' Classic
Carlisle , Pennsylvania
Join Date: May 2017
Posts: 7,199
Quote:
Originally Posted by gypsydad View Post
[U][B]......

I will say that the Casita owners seem to have pretty good luck, from what I have read on their website from new owners, so guess we know it can be done...or can it? (but, the Casita was pretty small for us...)
Hi

You are close enough, run up and take a look at how they build a Casita. It's a small outfit. The whole factory would fit in a corner of the JC service center. No big changes year to year and a small range of models. Very much a "boutique" RV.

Then there's the carpet on the walls .... . Oddly enough, that didn't bug me as much as it seems to bug others. Small ... that is an issue.

Bob
uncle_bob is offline   Reply With Quote
Old 10-21-2018, 09:35 AM   #52
3 Rivet Member
 
2015 25' FB Flying Cloud
Huntley , Illinois
Join Date: Jun 2012
Posts: 132
Do not go to Iowa. There are some issues and warranty work you want to have a dealer for. COLONIAL. YES. Be selective about what work you do that may vood a warranty. Just a suggestion. Colonial has excellent service. Great time of year to buy from colonial
cegardner is offline   Reply With Quote
Old 10-21-2018, 11:15 AM   #53
1 Rivet Member
 
Currently Looking...
Spring Lake , Michigan
Join Date: Mar 2017
Posts: 7
Blog Entries: 2
Our experience

We decided to purchase new and order a model to our specs. Learned here (AS forums) that we should expect 20% off MSRP, and if not - go to Colonial in NJ.

We have a personal connection to a very high ranking executive in the AS company, and he directed is to a specific salesperson at our closest dealer 30 miles away, so we went there after making an appointment. The salesman was not feeling well that day, and seemed distracted; he eventually excused himself in the middle of our order to go home, which we understood. What we did NOT understand were some of the recommendations he gave us regarding AC, solar panels, and a few other things that were in direct conflict with our extensive research on our options and what we knew we wanted. He never called us back, so we called and asked to meet with a different salesperson. The second guy was more helpful, but we still ordered it the way we wanted it (despite his disagreement with some of our decisions). Long story short, we knew what we were doing and are so glad we researched thoroughly and stuck with our plans. We have a 26U with two AC units, and I can tell you that 1 unit would not be sufficient for our needs.

Our local dealer was not good (pretty close to AWFUL) despite knowing who sent us there. They didn’t communicate effectively, and we went to Jackson Center to see it being built only to learn our dealer messed up the VIN number, so our unit was not being built. We made 3 trips to Jackson Center and it took a long time to get the VIN snafu fixed. Additionally, after our initial shakedown trip, we made a list of things that were not right with our unit (some big, some minor) and brought it in to be fixed. It was there a very long time, and the dealership backed it into a wall, causing damage. WE had to keep calling THEM to get it fixed properly, and it took a ridiculous amount of time - so much that we had to cancel a trip!

My husband is also an engineer, very handy and can fix most anything, but when you have a brand new Airstream covered by a manufacturer’s warranty, you’re not going to be fixing those issues. We are not picky, demanding people - the issues were legitimate.

Knowing what I know now, I’m not sure what we’d do. Not happy at all with our local dealer. Yet, taking it all the way to N.J. (we live in Michigan) for routine warranty work would be super inconvenient. My best advice is to DO YOUR RESEARCH about the dealers closest to you. Had we done that, we might have had better service. Yet - we (mistakenly) thought that knowing the AS exec would help us and it certainly did not. We love our Airstream, we ordered the right options, but our dealer was not great.
theBSLodge2 is offline   Reply With Quote
Old 10-21-2018, 11:35 AM   #54
PKI
Rivet Master
 
PKI's Avatar
 
2015 23' FB Flying Cloud
Walnut Creek , California
Join Date: May 2015
Posts: 3,559
Buy local if you can. Develop a relationship with a service organization that is accessible from your home base. Develop DIY skills, a knowledge of your AS's systems and a working relationship with the AS factory service folks to address repairs that must be completed in exotic locations.

The recommendation to buy used may be your best tactic, if as you say, you are comfortable with maintaining the coach yourself. Most models need upgrades to make them suitable for reliable use. AS has made new models better, but still embraces specifications that can and have been improved by skilled and informed owners. There are two paths 1) find a coach that has been upgraded to the specifications you want and well maintained through it's life, and 2) find a coach that has been well maintained and do the upgrades yourself.

Data - the late model ASs have ducted AC, better DC converters, internal seam seals,better insulation, roller shades, and better OEM tires. On the down side, they are heavier and have "good enough", but not "state of the art" systems .... solar is a prime example. Do lots of research before you leap.

Good luck with your search. Pat
PKI is offline   Reply With Quote
Old 10-21-2018, 11:45 AM   #55
kpm
3 Rivet Member

 
2018 25' International
Mound , Minnesota
Join Date: Oct 2018
Posts: 201
We bought our second Airstream this year, so we went in with our eyes open. We made the trek from MN to Colonial Airstream in NJ based on our previous excellent experiences with them. We spent three days there, "boondocking" in their parking lot and checking everything out. Colonial fixed everything we found before we left.

Since then, we've found some additional warranty items, which we would never entrust to our local Airstream dealer, based on our previous poor experiences with them. We have a March 2019 trip planned to Jackson Center to have the rest fixed. This has given us a 9 month period to produce our punch list. By all accounts, Jackson Center does fast, excellent work.

We can fix the little things ourselves. For the rest, Jackson Center or the closest Five Rivet dealer - link.
kpm is offline   Reply With Quote
Old 10-21-2018, 11:48 AM   #56
3 Rivet Member
 
Masondood's Avatar
 
2016 30' International
Calgary , Alberta
Join Date: May 2013
Posts: 166
Wink

We live in western Canada and bought in Texas as the deal we received was a dream. Having said that, some observations:

- We haven't had any major issues other than all the wires to the electrical panel needed to be tightened and was an easy fix,
- The hinges on the doors beside the bed (two-up closets) are just screwed into the plywood edge-on were stripped and needed to be reattached,
- I found that things like electrical awnings get a bad rap here on the forum, and our experience with the power awning has been nothing but positive.

You say you're handy and that will stand you in good stead as an AS owner. There are little things that need to be tweaked and tightened, the more so depending on how many miles you travel. Trailers aren't like a home, any rough handling by occupants during daily living will cause greater maintenance headaches.

When we bought our AS we didn't have a dealer within 400 miles, so not being on anyones bandwagon, we bought the best deal we could. I looked for an inordinately long time (4 years) to get the deal, but we have been treated well by all AS dealers we have gone to, and would expect nothing less.

All the best and see you on the road!

Michael
__________________

__________________
Michael and Leah
2016 International Serenity 30'- "Suburban Cliche"
2017 F350 Lariat
Poodle and two cats!
Masondood is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Leak on around the City Input / Flush input wponder Plumbing - Systems & Fixtures 2 04-09-2018 06:31 PM
To buy or not to buy, need input lewishw General Repair Forum 1 07-28-2016 08:13 PM
Air Forum Collective Database Available/Possible? Bob Little On The Road... 1 07-25-2016 06:00 PM
My '61 Overlander project is nearing completion! awetsch 1960 - 1964 Overlander 16 06-05-2014 12:00 PM
Husband about to buy! 1973 24 ft. Help wife get ready! luv2bike All Argosy Trailers 4 11-05-2012 07:17 PM


Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by the Airstream, Inc. or any of its affiliates. Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 01:58 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.