Reply
 
Thread Tools Search this Thread Display Modes
 
Old 11-12-2004, 05:22 PM   #15
Craftsman
Guest
 
Posts: n/a
I had no idea that vendors were using PM's to solicit business. Is this a common practice?
__________________
  Reply With Quote
Old 11-12-2004, 05:39 PM   #16
Rivet Master
 
ALANSD's Avatar

 
1966 26' Overlander
Woodstock , Georgia
Join Date: Feb 2002
Posts: 8,462
We have also trimmed threads posted that were obvious attempts to solicit business unrelated to our interests here. As this communty has gotten so large; its helpful for you members who spot something fishy to notify us. We all do this mod stuff when we can, and our real world jobs and life do sometimes get in the way.
__________________

__________________
1966 Overlander
AIR #005
Please visit our blogs and web pages:
OUR AIRSTREAM PASSION! BLOG
RESTORING AN AIRSTREAM
Our AIRSTREAM and TIN CAN TOURIST Rallys
ALANSD is offline   Reply With Quote
Old 11-12-2004, 05:41 PM   #17
Moderator
 
jcanavera's Avatar

 
2004 30' Classic Slideout
Fenton , Missouri
Join Date: Mar 2002
Posts: 9,002
Images: 143
Send a message via AIM to jcanavera Send a message via Skype™ to jcanavera
Quote:
Originally Posted by Craftsman
I had no idea that vendors were using PM's to solicit business. Is this a common practice?
I'm hoping this is not common. Please be sure to inform a moderator if this is occuring. We will not tolerate this since it is a clear violation of our terms of service agreement.

Jack
__________________
Jack Canavera
STL Mo.
AIR #56
'04 Classic 30' S.O.,'03 GMC Savana 2500,'14 Honda CTX 700
jcanavera is offline   Reply With Quote
Old 11-12-2004, 08:42 PM   #18
Rivet Master
 
garry's Avatar
 
1969 31' Sovereign
Broken Arrow , Oklahoma
Join Date: Jan 2003
Posts: 1,362
Images: 7
customer complaint

I did not respond to the original post waiting for the moderators to hash it out. I’m glad they went forward and posted. As far as closing the thread this type of thread only leads to piling on and dragging it out is not useful. There is always more than one side to every story. I think 65gtross did a good job laying out a non emotional complaint and it deserved to be posted. If Andy does not want to respond that’s his choice.

After spending over 40 years in the service business I figured out negative feed back can be very beneficial in finding ways to improve service. I also know:
“The customer is not always right but the customer is always the customer”.

In today’s environment a handshake or verbal commitment just doesn’t work, written estimates are there to protect both sides and prevent these types of incidents.

Garry
__________________
garry is offline   Reply With Quote
Old 11-15-2004, 10:52 AM   #19
Rivet Master
 
sovereignrwe's Avatar
 
1972 31' Sovereign
Oakdale , Minnesota
Join Date: Jul 2004
Posts: 586
Quote:
Originally Posted by jcanavera
I'm hoping this is not common. Please be sure to inform a moderator if this is occuring. We will not tolerate this since it is a clear violation of our terms of service agreement.

Jack
I would not say that it is common, and I admit this is in the gray area.

I have been sent PMs that provided encouragement on repairs and offered to help in any way possible. They were sent when I was new and asking questions, and have not continued. I feel I got lucky to have an Airstream Dealer that told me that the repairs weren't needed, and that they have done the suggested repairs to only 3 trailers in their 41+ years of business. (There aren't many Airstream Dealers that have been around that long.)
__________________

__________________
Mark
72 Sovereign: L couch, mid-twin, rear-bath
"When you come to a fork in the road, take it"
"It was impossible to get a conversation going; everybody was talking too much."
"If you don't know where you are going, you will wind up somewhere else." - Yogi Berra

sovereignrwe is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
More on tow ratings ipso_facto Tow Vehicles 19 11-16-2004 05:11 PM
Never Let Your Spouse Come With You For Service! BOBHASTINGS Our Community 14 11-06-2004 05:07 PM
'73 Argosy service manual Ann22 All Argosy Trailers 0 07-16-2004 05:30 PM
Dealer Service Manual davidz71 Our Community 1 07-03-2004 10:35 PM
Service Manual .... clowman General Repair Forum 1 06-08-2004 07:44 AM


Virginia Campgrounds

Reviews provided by




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 11:07 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.

Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.