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04-05-2015, 02:28 PM
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#1
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1 Rivet Member
2014 23' International
Miller Place
, New York
Join Date: Mar 2014
Posts: 12
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Rust on the pilow
Hello all just got back from our maiden voyage in our new 27fb serenity.Taking our stuff out found rusty drip marks on our pillow from the over head light fixture .Not sure what to do .Did have a tough winter with lots of snow on roof but dont know if that could be the cause .Thanks a worried new AS owner.John Aspinall
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04-05-2015, 02:37 PM
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#2
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Rivet Master
1999 34' Excella
Currently Looking...
Hillsboro
, Texas
Join Date: Feb 2013
Posts: 6,408
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John! Welcome out of hibernation!
Snow/ice are tough. Ice dams, prolonged water presence... "Sweating" from moisture inside...
What year is the AS? Pics and detail of location? "Rust" or black on pillow? Still damp? Anything damp or water nearby? Is it
Possible there was something on the pillow before storage???
__________________
Peace and Blessings..
Channing
WBCCI# 30676
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04-05-2015, 02:47 PM
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#3
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1 Rivet Member
2014 23' International
Miller Place
, New York
Join Date: Mar 2014
Posts: 12
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This is a brand new 2014 we were out camping all ok after driving home and starting to unpack wife noticed rusty drip marks on our pillow case coming from overhead reading light removed fixture some water and a rusted screw that holds light in.Thanks John
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04-05-2015, 03:49 PM
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#4
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Rivet Master
1999 34' Excella
Currently Looking...
Hillsboro
, Texas
Join Date: Feb 2013
Posts: 6,408
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Are you still In warranty?
__________________
Peace and Blessings..
Channing
WBCCI# 30676
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04-05-2015, 04:04 PM
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#5
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1 Rivet Member
2014 23' International
Miller Place
, New York
Join Date: Mar 2014
Posts: 12
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Still in warranty trailer bought in fla but I live in ny.Not sure if the closest dealer in nj will be willing to adress my concerns
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04-05-2015, 04:15 PM
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#6
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Rivet Master
2014 27' FB Eddie Bauer
Chelsea
, Michigan
Join Date: May 2010
Posts: 1,792
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Quote:
Originally Posted by mstrtek
Still in warranty trailer bought in fla but I live in ny.Not sure if the closest dealer in nj will be willing to adress my concerns
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The Airstream dealers work like auto dealers, they all handle warranty issues even if they did not sell you the trailer. Besides, Colonial in NJ (the dealer I assume you are referring to) is a very good dealer to work with. They will take care of you. Feel free to give them your entire punch list so you can have all the issues taken care of in one trip.
__________________
Bob Martel
WBCCI# 5766
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04-06-2015, 11:07 AM
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#7
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Rivet Master
2013 30' Classic
Greenwood
, Mississippi
Join Date: Oct 2012
Posts: 12,111
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...or a trip to Jackson Center, OH for warranty service...
__________________
2013 Classic 30 Limited
2007 Silver Toyota Tundra Crew Max Limited 5.7 iForce
2006 Vivid Black Harley-Davidson Road King Classic
1999 Black Nissan Pathfinder LE
TAC #MS-10
WBCCI #1811, Region 6, Unit 56
Airforums #70955
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04-06-2015, 11:29 AM
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#8
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Rivet Master
2006 23' Safari SE
Biloxi
, Mississippi
Join Date: Nov 2011
Posts: 8,278
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Second making a trip to the mother ship. Best way to insure that the work will be done right.
__________________
MICHAEL
Do you know what a learning experience is? A learning experience is one of those things that says "You know that thing that you just did? Don't do that."
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04-06-2015, 12:26 PM
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#9
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Rivet Master
2013 30' Classic
Greenwood
, Mississippi
Join Date: Oct 2012
Posts: 12,111
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We thoroughly enjoyed our trip to the Mother Ship and our stay in the Terraport. We were ecstatically pleased with the efforts of the team at the Service Center. Touring along the way was great, too.
Sent from my iPhone using Airstream Forums
__________________
2013 Classic 30 Limited
2007 Silver Toyota Tundra Crew Max Limited 5.7 iForce
2006 Vivid Black Harley-Davidson Road King Classic
1999 Black Nissan Pathfinder LE
TAC #MS-10
WBCCI #1811, Region 6, Unit 56
Airforums #70955
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