Reply
 
Thread Tools Search this Thread Display Modes
 
Old 08-05-2012, 04:15 PM   #15
2 Rivet Member
 
El Cerrito , California
Join Date: Aug 2012
Posts: 46
Quote:
Originally Posted by xo1rider
bycrom,

First of all it's not a five hour drive from El Cerrito to Los Banos. I did the drive from Fremont to Los Banos on Friday, about two hours. Add another 30-45 minutes from El Cerrito.

I bought my new 2012 A/S in October back East, brought it home to the Bay Area and have been using the heck out of it. The dealer in Los Banos, Toscano has one of the most impressive service departments I've ever dealt with, RV or otherwise. I've had two warranty issues, both resolved to my satisfaction and neither of which was serious enough to talk about.

Speaking only for myself I'm satisfied that I got my monies worth with my new Airstream. My first RV was more expensive, had a great reputation and I found it to have major QA issues, the Airstream has been much better, the service has been better and my contacts with Airstream have been great.

I can't imagine taking my trailer to Ohio for service, when the warranty expires I may or may not make the drive to Los Banos or I may find a quality RV shop closer to home.

You can spend over a million dollars on a gee-wiz 45' motorhome and hear the same negative whining that permeates this forum.
Hey (everyone) and xo1rider,

Thanks so much for the reply, I meant 5 hours total driving, coming home counts :-) Your post being from someone who has worked with what would be my dealer is well received. After reading it made me realize I need to take a drive down there and give it a look, talk to them, etc.

I really do hope this all leads to a post showing my new AS....
__________________

__________________
bycrom is offline   Reply With Quote
Old 08-05-2012, 04:27 PM   #16
Rivet Master
 
Scott J-24's Avatar
 
2009 27' FB International
Los Angeles , California
Join Date: Apr 2011
Posts: 731
We love our AS. We purchased it a little over a year and a half ago. The previous owner only used it 3 times (his wife just didn't like camping). As far as we can tell, he has no QA problems nor have we. We really enjoy our trips and everyone we have met along the way. In fact we do more entertaining in our AS than we do at home. Hope you decide to get your AS and that we meet up with you on the road to hear of your fantastic adventures in your new TT.
__________________

__________________
Scott, Becky & Heidi (our standard poodle and travel companion)
WBCCI #1215
Air #54601

Remember... No matter where you go, there you are...

2009 27FB International Ocean Breeze
2010 Toyota Tundra CrewMax, 5.7L V8, 4x4
Scott J-24 is offline   Reply With Quote
Old 08-05-2012, 04:44 PM   #17
Rivet Master
 
mutcth's Avatar

 
2007 23' Safari SE
Central , Connecticut
Join Date: Jul 2008
Posts: 1,632
I'm in a similar situation - in my 40s, both of us work a lot. Here's my suggestion: find a good used trailer, and then find a good RV mechanic (maybe even one who has worked on many Airstreams) nearby.

We did this, buying a lightly used 2007. The thing isn't perfect, and I've had it to my local shop multiple times. But we love using it. We're working through the problems and doing upgrades, as an engineer with a credit card is wont to do.

I stress buying well-cared-for used because the problems I've encountered are just a bit more tolerable at the $32k we paid. If I paid the $51k (MSRP new in 2007) or $62k (the MSRP for a new 2012 version of the trailer), I'd be spitting nails. And I'd probably be posting a lot of angry posts on the forums. (And it's easier to tow the trailer 1 hour to the shop I trust rather than 2.5 hours for warranty work to the dealer that I don't.)

There's no perfect RV. They all need work. A great quote I read here when I was just starting to shop was "Don't expect owning an Airstream to be like a Japanese car." The QC just isn't there yet, industry-wide. That said, based on a lot of reading, probably the best option if you want hassle-free RVing is a Casita or a similar fiberglass "egg" - but they're tight for a family of 3...

You need to decide if the experience is worth the expense and hassle. We've met great people who are fellow Airstream owners - but then again, we met great people when we owned our T@B as well. If you really want to do it, then give it a try. Just take some steps to help with the cost and the hassle.

Tom
__________________
mutcth is offline   Reply With Quote
Old 08-05-2012, 05:01 PM   #18
Rivet Master
 
SilverRanger's Avatar
 
2005 19' Safari
1968 24' Tradewind
Rural , Delaware
Join Date: Jun 2005
Posts: 1,475
Quote:
Originally Posted by danlehosky View Post
I believe there are some legitimate quality concerns posted on the Forum. If you look closely you will see that some people are having problems while they are camping not sitting at their computers. To dismiss all of these people as "whiners" is counterproductive and disrespectful. A forum is a place where you meet to verbalize your experiences both good and bad. The free exchange of information is esential.

Dan
I totally agree. If I were ever in the market for a new Airstream, I'd want to hear all sides of the issue, and then make up my own mind. It would appear that the OP has already done some good research, and is asking for some advice. In my opinion, that's what these forums are all about.
__________________
2005 Bambi
1968 Trade Wind
2007 Ford F250 4x4 Crew
WDCU
SilverRanger is offline   Reply With Quote
Old 08-05-2012, 05:20 PM   #19
Rivet Master
 
Scott J-24's Avatar
 
2009 27' FB International
Los Angeles , California
Join Date: Apr 2011
Posts: 731
Quote:
Originally Posted by SilverRanger View Post
I totally agree. If I were ever in the market for a new Airstream, I'd want to hear all sides of the issue, and then make up my own mind. It would appear that the OP has already done some good research, and is asking for some advice. In my opinion, that's what these forums are all about.
Agree, an informed decision is best!
__________________
Scott, Becky & Heidi (our standard poodle and travel companion)
WBCCI #1215
Air #54601

Remember... No matter where you go, there you are...

2009 27FB International Ocean Breeze
2010 Toyota Tundra CrewMax, 5.7L V8, 4x4
Scott J-24 is offline   Reply With Quote
Old 08-05-2012, 05:47 PM   #20
Rivet Master
 
Gene's Avatar
 
2008 25' Safari FB SE
Grand Junction , Colorado
Join Date: Sep 2007
Posts: 10,840
By', you have 2 questions—the posts on this forum and whether Airstreams are made well.

Some people buy new trailers and have few or no problems; others, us included, have many. The dealer was awful. We eventually took the trailer to Ohio, twice, (1,400 miles each way) and made it part of a trip. There were many issues of poor workmanship, low quality parts and design. The things not fixed under warranty I have fixed and I continue to upgrade cheap parts and make this our trailer, designed the way we want it. That's the negative side.

The positive is the basic design of the trailer, done decades ago, is good and it tows well. It looks and feels cool—that's why people want them. There is this Forum for Airstreams and it is a resource for information.

Thor Industries makes mediocre and worse RV's and Airstream is their premium line, but it appears to be average amongst RV's. There are better quality trailers, but they don't look cool and don't tow as well. Like has been said, these are not Japanese or even American cars; RV standards are low, so whatever you buy, you may be disappointed. This is not a good thing, but unfortunately, it is reality.

Like many suggest, look at ones several years old, well maintained and with upgrades. If I knew what I know now, I would have looked for one like that, but was ignorant about RV's. Many problems get solved under warranty, so the tendency is that trailers several years old have had a lot fixed. But there are also persistent problems that have to be solved some day—leaks are common, for example.

Comments on the Forum: there are those who have had bad experiences and they will tell about it. There are those who prefer happy talk and can come down hard on someone who has had real problems. Perhaps the happy talkers haven't had problems. Maybe they just like to discount anyone who has. They may say the same people complain all the time. And there are some people who haven't had a boatload of problems, but can see the design defects and cheap materials used in places. I may not be an engineer like Tom, but I guess I look at things like he does and want to fix what is done badly.

If you really want one of these trailers, check them out. You don't want to buy another brand and everytime you see an Airstream feel regrets. It is best to make sure you know how you feel about all of this. There are forum and club rallies and you can go to them and talk to people about their trailers. Check them out at dealers and stop people at gas stations or elsewhere with Airstreams and see what they say.

Gene
__________________
Gene is offline   Reply With Quote
Old 08-05-2012, 06:01 PM   #21
3 Rivet Member
 
Snedwid's Avatar
 
2011 23' FB Flying Cloud
Perry , Florida
Join Date: May 2010
Posts: 238
Can't speak for others, but we got ours brand new, no complaints, minor work at dealer, no complaints, minor work at factory, no complaints,,, all in all we love it and are using it a whole lot. I'm reminded of one of Abe Lincoln's famous sayings, "Don't believe everything you read on the internet".
__________________
"If you don't know where you are going, you will wind up somewhere else." Yogi Berra
Snedwid is offline   Reply With Quote
Old 08-05-2012, 06:08 PM   #22
Len and Jeanne
 
Len n Jeanne's Avatar
 
2005 16' International CCD
2015 19' Flying Cloud
Creston Valley , British Columbia
Join Date: Jun 2012
Posts: 1,466
bycrom, we would echo what some of the other posters have said. Problems with RVs of any make and model seem to be the nature of the beast. Also, buyers tend to have to go where the Airstreams are located.

We've had our Bambi serviced a few times by our local RV shop and have no complaints. Unless its an under-warranty or big upgrade thing, your local RV service places will probably be fine.

You might look into the Good Sam Club (on-line) and see the types of assistance they have to offer members.

One thing I would recommend is that you plan to take some days off around the date of your purchase. Spend the first night on the dealer's lot (our salesman strongly recommended this) so that if anything isn't working or is hard to figure out, you would know it right away. Then spend several nights camping nearby, both with hookups and boondocking, before you head back home, for the same reason.

We had all kinds of things go wrong with our AS when we first got it, but we reached a point where they were pretty much fixed. After camping with neighbours with different rigs on multiple occasions, we realize that this is just the nature of RVing.

We have never regretted buying our Bambi. In fact, it's been one of the most rewarding purchases we've ever made.
__________________
Len n Jeanne is offline   Reply With Quote
Old 08-05-2012, 06:25 PM   #23
65th Anniversary CLIPPER
 
masseyfarm's Avatar

 
1996 36' Clipper Bus
Tub City , British Columbia
Join Date: May 2009
Posts: 3,272
Images: 55
AW -- If you have read the OP I think you should be able to figure it out.


He has never owned an AIRSTREAM.
He always wanted an AIRSTREAM.
He can afford an AIRSTREAM.
He only wants a NEW AIRSTREAM.
He has his family ready for that "dream" AIRSTREAM.
He really wants to be part of the large AIRSTREAM FAMILY.
He is 40ish and has other things to do in life rather than work day and night on his AIRSTREAM.
He anticipates his $75000.00 + investment in an AIRSTREAM will be a satisfying experience.
He is a 5 hour trip from the nearest AIRSTREAM dealer.
He lives on the west coast, a long way from the AIRSTREAM factory.
He is actually on the ball enough to look at some of the pitfalls that might surface before he purchases an AIRSTREAM.
He understands that there have been some "not great" experiences be some AIRSTREAM owners.
He still wants that AIRSTREAM.

Now, I would think if he contacted Airstream, and they returned his contact, and assured him there was a dealer or service center near him that would look after any warranty issues, that he would probably be a lot closer to owning that AIRSTEAM.
Having the confidence that he can contact the factory and actually talk to someone might also seal the AIRSTREAM deal.
If AIRSTREAM handles this right, we will have a long term AIRSTREAM member on the AF.

I think he is doing all the right things before ownership of an AIRSTREAM or any other brand of RV.

Dave


Quote:
Originally Posted by AWCHIEF View Post
Dave, nothing hostile, just curious, what's the point of your post?
__________________
masseyfarm is offline   Reply With Quote
Old 08-05-2012, 10:03 PM   #24
Rivet Master
 
desertair27's Avatar

 
1957 22' Caravanner
1960 26' Overlander
1963 24' Tradewind
El Paso , Texas
Join Date: Feb 2011
Posts: 944
Images: 32
If it were myself looking to plop down a large sum of money I'd be looking at the numerous Airstream trailer renovators. I'm sure you could even custom order your trailer exactly the way you want it, whether you want it with a modern interior similar to the new Airstreams or something different.A custom built trailer guarantees you get what you want and the custom builders take much more pride in their customers satisfaction.
Just saying!
Mike
__________________
desertair27 is offline   Reply With Quote
Old 08-06-2012, 12:05 AM   #25
3 Rivet Member
 
2011 23' FB International
1975 Argosy 30
Santa Barbara , California
Join Date: Mar 2010
Posts: 138
Bought a new 2011 23FB a bit over a year ago. The major issue we've had is lack of dust sealing (we do lots of dirt roads). I fixed that myself and it wasn't really a warranty issue, it's simply poor design. We also had the microwave come loose: the screws holing it are insufficient. I removed the thing 'cause we don't use it anyway. Another issue has been the caulking under the shower door, which I fixed myself. Can't tell about leaks, we don't have enough rain for it to show :-). Most of my time has gone into changing the dinette 'cause it's too uncomfortable. Now we really enjoy our trips!

We hesitated for a long time because of the Q/C issues, but we concluded that with a stick trailer we'd have as many issues and the time I'd put in to repair it or get it repaired wasn't worth the investment because these trailers are just crap at the core. Plus the interior of the airstream is so much more enjoyable. Money wasn't really an issue, so we bit the bullet. We did look for used models but it quickly became clear to us that that wasn't an avenue if time is of the essence: there are relatively few used trailers available so you have to have patience and be willing to make a trip on a day's notice to check one out, and then you most likely have to spend a significant amount of time fixing it. We wanted to go on trips within the same season...

Overall, we'd do the same again, but if I ever get the chance to inflict pain to Airstream management about the QC I'll seize the opportunity!
__________________
tvoneicken is offline   Reply With Quote
Old 08-06-2012, 06:07 AM   #26
4 Rivet Member
 
2005 28' Safari
saline , Michigan
Join Date: Aug 2010
Posts: 408
We bought slightly used and are very happy with our choice of Airstream. We were recently at a campground and toured a few other brand trailers and came back to ours with a new perspective of how much better our Safari (cheapest line ) is in every respect.
One more thing to consider is how much discount off list price you can expect. Read these forums and learn. If I remember correctly, it's something like 20% . So you might pay less than you think.
Totally agree with cool factor. Never got compliments with my brand new white box trailer. Now we never go anywhere without hearing compliments, even at gas stations.
Good luck.
__________________
Kosm1o is offline   Reply With Quote
Old 08-06-2012, 08:17 AM   #27
Rivet Master
 
AWCHIEF's Avatar
 
2006 23' Safari SE
Biloxi , Mississippi
Join Date: Nov 2011
Posts: 8,138
Images: 33
Quote:
Originally Posted by masseyfarm View Post
AW -- If you have read the OP I think you should be able to figure it out.
Dave
I was not being snotty so no reason for you to be. But I get your point to the OP. It seems that all he is focusing on is the negatives. That is a major problem with reading anything on the internet. More unhappy people seem to post their complaints and are the loudest on the internet. While happy customers are too busy out actually enjoying their purchase and donít have time to waste on the internet chatting with strangers.
__________________
MICHAEL

Do you know what a learning experience is? A learning experience is one of those things that says "You know that thing that you just did? Don't do that."
AWCHIEF is offline   Reply With Quote
Old 08-06-2012, 08:53 AM   #28
65th Anniversary CLIPPER
 
masseyfarm's Avatar

 
1996 36' Clipper Bus
Tub City , British Columbia
Join Date: May 2009
Posts: 3,272
Images: 55
I was not trying to be smart?
Your response made me go back and try to understand what prompted your question????
I thought is was a legitimate OP with a question about ongoing support after a major purchase .

Dave

Quote:
Originally Posted by AWCHIEF View Post
I was not being snotty so no reason for you to be. But I get your point to the OP. .
__________________

__________________
masseyfarm is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



Virginia Campgrounds

Reviews provided by




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 05:05 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.

Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.