You know, I guess it all depends on the dealer.
I delt with Sherry RV in Ohio some 300 miles away from me. Special ordered a unit, gave a small security deposit (which I feel is reasonable) that was applied to the balance of the deal, all numbers matched as agreed and when I got there, there was a problem with the coach. Long and short of it is that the unit was fixed to my satisfaction, and to top it all off, the dealer delivered the coach to my door 300 miles away with their own company truck after the repair was done at no extra cost to me. Additionally, I had brought our Bambi down there to trade. I was able to drop it off and keep it there for a few weeks, also without any extra cost to me. They also removed my Reese weight control mounts and friction sway mounts off the Bambi and delivered it with the new coach as requested by me. The remainder of the paperwork was done on the dinette table of the coach in my driveway (at home) at delivery where I signed over the Bambi to them.
That said, I'll let you all draw your own conclusions if that was fair and good service or not.