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Old 12-06-2016, 05:45 PM   #15
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Here is more information about the shower valve. The adjustment details can be found on page 14.

http://www.us.kohler.com/webassets/k.../1110626_2.pdf

This is another useful link. It takes you to the 2017 Classic Parts Catalog.

https://www.airstream.com/wp-content...Parts-Book.pdf

Ron
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Old 12-06-2016, 09:38 PM   #16
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We love the looks of the 2017 Classics, and would enjoy the extra 3 feet of space, but it is threads like this one that have prevented our purchase. As many others before me have wondered, why would Airstream and its dealer allow a $139,000 unit out the door without checking and double checking the trailer's systems? Our simple 2015 Flying Cloud seems like a bargain at a new cost of $90K delivered. Everything has always worked as designed. I think I'll give it an extra love pat before bed tonight.
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Old 12-07-2016, 01:59 AM   #17
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Kilo3- yes, I am wondering why all this was not done, addressed and fix prior to me leaving the lot. They had the unit for 4 weeks after the purchase and me coming to pick it up. Seems like it should have been working like a top. Not sure if it is really Airstream problems or dealer but I will forge ahead and get the thing set up and working like it should soon, I hope.
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Old 12-07-2016, 07:23 AM   #18
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After working on the Alde system for 2 days adding fluid, bleeding air adding more fluid, resetting the mixing valve on the Alde unit, I have not been able to get hot water at the shower over 85 deg. This is very disappointing that Airstream would deliver a system that does not work. Those of you who know us , know that Lynda and I are long time owners of 6 Airstreams and great supporters of the AS brand however to sell a 6 figure trailer w/o a tested hot water system is beyond belief. I am planning to redeliver my trailer back to Bay area AS and let them and Airstream inc figure out how to redesign the system so it actually works. Since we know the executive group at AS I will also let them know that they may want to discontinue sales of the 2017 Classic until they get this problem corrected. I am convinced that it is a design flaw.
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Old 12-07-2016, 07:37 AM   #19
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Wow, very sorry to hear of your issues, Kendrick.i.j.

We're also kicking around a new Classic in '17 (it would help if we won the lottery, though. ). It is a beautiful unit.

Ditto on the dealer setup being improved, but goodness, would you not think that this would be working when the trailer left Jackson Center?

From the comments in the thread, this seems to be a common issue (having concerns with the Alde) on the Classics.

For those that have them, how big of a problem across the Classic line is this? Or is it a case of just a one or two unit issue that is being reported, while dozens of other owners are not having any difficulty?

Not trying to downplay the OP's problems, that must be very frustrating.

Rich
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Old 12-07-2016, 07:59 AM   #20
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SilverPal2:

There really is not a major problem. There is to us owners, but not the unit. Look to the posts on the water and heat system and you'll find lots of info. on adjustments etc.

We too have had multiple Airsteams and love them. This is issue pretty common with this unit as I've talked to multiple owners and the factory of another brand that has used this system for a while. It happens for a while after new delivery as the fluid and air settle out.

Good luck

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Old 12-07-2016, 08:15 AM   #21
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For my coach it was a 3 step process:

1. Add fluid and bleed out air to get the glycol pump to operate properly.

2. Adjust the mixing valve under the dinette to get hot water at the proper temperature at the bathroom and kitchen faucets.

3. Then adjust the mixing valve at the shower to get proper temperature water in the shower head.

The dealer, Airstream Adventures NW Seattle, did all this before I took delivery. Once home, I did have to add another quart of glycol to get the tank level up to MAX.

I do not believe the Alde system is as good as an Atwood for delivering hot water. It is adequate. However, the radiant heating aspect is FAR superior to the forced air system we had previously. Given a choice, I would opt for the Alde system again. I think the ideal setup would be the Alde with an Atwood water heater as a supplement.

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Old 12-07-2016, 08:32 AM   #22
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Kendrick.l.j...You have a great attitude about all this! I would be bouncing off the wall with anger and disappointment. Hang in there, and I would suspect that it will all be fixed to your satisfaction, and you will be pleased as punch to have such a nice unit.
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Old 12-07-2016, 10:20 AM   #23
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Rons post is correct about his 3 step process but since I am 350 miles from the dealer and they did not do the 3 step process before delivery I have been on my own. i called Bay area airstream several times and they were not aware of this 3 step process. I will loop back to them today
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Old 12-07-2016, 10:21 AM   #24
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I added about 1.5 galloons of Glycol
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Old 12-07-2016, 11:07 AM   #25
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After contacting Kohler and figuring out how to take the shower valve apart I was able to reset the shower valve mixing valve. The shower temp is now about 110 degrees which is adaquate. Ron's post above about the 3 step process is correct , just make sure the dealer does it before you take delivery.
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Old 12-07-2016, 12:16 PM   #26
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I was contacted by Jeremy with Customer relations at AS jackson center, I am pleased to report that AS is aware of this problem and has addressed it both at the factory and with the dealers. We took delivery of ours in early October, I assume it was just before it was addressed.
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Old 12-08-2016, 04:41 AM   #27
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Oh, don't get me wrong, I am not happy at the moment but I am determined to get this thing working like it is suppose to. This too shall pass.
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Old 12-08-2016, 04:46 AM   #28
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Reading all the posts, taking it all in, learning, tweaking and will be working on this Friday afternoon, Saturday and Sunday. I am utterly determined to get this problem fixed by Sunday night and move on to more enjoyable aspects of having a Classic. Please tell me it will get fun.
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