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RonaldC303 · 12-07-2016, 08:15 AM

For my coach it was a 3 step process:

1. Add fluid and bleed out air to get the glycol pump to operate properly.

2. Adjust the mixing valve under the dinette to get hot water at the proper temperature at the bathroom and kitchen faucets.

3. Then adjust the mixing valve at the shower to get proper temperature water in the shower head.

The dealer, Airstream Adventures NW Seattle, did all this before I took delivery. Once home, I did have to add another quart of glycol to get the tank level up to MAX.

I do not believe the Alde system is as good as an Atwood for delivering hot water. It is adequate. However, the radiant heating aspect is FAR superior to the forced air system we had previously. Given a choice, I would opt for the Alde system again. I think the ideal setup would be the Alde with an Atwood water heater as a supplement.

Ron

Kilo3 · 12-07-2016, 08:32 AM

Kendrick.l.j...You have a great attitude about all this! I would be bouncing off the wall with anger and disappointment. Hang in there, and I would suspect that it will all be fixed to your satisfaction, and you will be pleased as punch to have such a nice unit.

SilverPal2 · 12-07-2016, 10:20 AM

Rons post is correct about his 3 step process but since I am 350 miles from the dealer and they did not do the 3 step process before delivery I have been on my own. i called Bay area airstream several times and they were not aware of this 3 step process. I will loop back to them today

SilverPal2 · 12-07-2016, 10:21 AM

I added about 1.5 galloons of Glycol

SilverPal2 · 12-07-2016, 11:07 AM

After contacting Kohler and figuring out how to take the shower valve apart I was able to reset the shower valve mixing valve. The shower temp is now about 110 degrees which is adaquate. Ron's post above about the 3 step process is correct , just make sure the dealer does it before you take delivery.

SilverPal2 · 12-07-2016, 12:16 PM

I was contacted by Jeremy with Customer relations at AS jackson center, I am pleased to report that AS is aware of this problem and has addressed it both at the factory and with the dealers. We took delivery of ours in early October, I assume it was just before it was addressed.

kendrick.l.j · 12-08-2016, 04:41 AM

Oh, don't get me wrong, I am not happy at the moment but I am determined to get this thing working like it is suppose to. This too shall pass.

kendrick.l.j · 12-08-2016, 04:46 AM

Reading all the posts, taking it all in, learning, tweaking and will be working on this Friday afternoon, Saturday and Sunday. I am utterly determined to get this problem fixed by Sunday night and move on to more enjoyable aspects of having a Classic. Please tell me it will get fun.

Naper · 12-08-2016, 05:08 AM

Our dealer, CanAm, installed a conventional Atwood water heater to our Classic. solved all the hot water issues. As far as the heating system goes the Alde is fantastic, I think Airstream dropped the ball on this. There should have been better dealer and consumer training. Our trailer was one of the first delivered and it didn't even have a manual for the Alde.

ghaynes755 · 12-08-2016, 08:55 AM

Rather than adding an Atwood maybe do the more modern Truma constant hotter unit. It is smaller than the Atwood and would offer continuous on demand hot water.

Naper · 12-08-2016, 10:22 AM

Quote:

Originally Posted by ghaynes755

Rather than adding an Atwood maybe do the more modern Truma constant hotter unit. It is smaller than the Atwood and would offer continuous on demand hot water.

Does it run on electric / propane ?

Pearl54FC · 12-08-2016, 11:04 AM

Bud, would you please send the info to us as well? (pvreed1@mac.com) We are waiting for delivery of our 2017 Classic and now know about the hot water issue thanks to friends. Hopefully the plant and the dealer will resolve the problem BEFORE we pick up the coach BUT we want to be prepared! (Will not leave dealership w/o testing the hot water!!!)
Thank You!

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paiceman · 12-08-2016, 12:10 PM

The factory is well aware of the issues I've communicated most recently today with them. They are re-educating dealers and Alde is either at the factory now or will be tomorrow. From what I've learned this is an adjustment issue and once completed the system is good to go for two years, when the fluid should be drained and new fluid added.

One aspect dealers are not aware of, it's in the Alde Owners manual and I've confirmed with Alde is the HOT WATER jacket in the boiler if being used constantly for a month should be drained and refilled-very easy process. Reason being it needs an air pocket at the top of the HOT WATER jacket and this is depleted over time with continual usage.

Bud