Originally Posted by annw
thank you for all the replies. I believe that this trailer was purchased in August 03 so the 2 year warranty is definitely over. Took the trailer back in a few days ago. The service department had a look at it and the leak was not coming from a vent. It was coming in through a seam or something like that. The dealer said they would fix all the damage and it would be better than coming from the Airstream factory. I certainly hope they are right. I want them to replace everything thats been damaged and use all Airstream parts. At least the body is aluminum so they only need to replace the fiberglass for that part i believe. I don't know a whole lot about trailers but i hope this dealer does a good job. Do electric hitches generally break? Because 3 days after it was bought, went to show it to some friends and the hitch blew. Was told the trailer was being sold due to a divorce. Is it unreasonable to ask for them to fix other things that weren't part of the contract? Such as the screen on one window needs to be replaced? Not sure the time-line that its in the shop but have insurance on it and will not be able to use it. Weather is fairly mild and could be camping if it didn't rain so much. If I'm not happy with the work is it unreasonable to return it? Hopefully not but... They don't do returns but could make exceptions.
Curious, would there be any way to find out if it had been in an accident. I'm sure the guy is service dept stated that this trailer had been there for at least a year.
At this point, I really don't see what you have to lose by asking them to repair the screen..It's not that costly of an item..it just might take time for them to get the replacement in from the factory..(if they have to order it)
I've alway told people this one important thing..
Make sure the floor-plan suits your needs and lifestyle.
As to returning it.That's a judgment call that only you can decide. I would say this in defense of the Airstream products..You haven't seen the problems that you can get into with some of the other brands..I almost have to say the worse Airstream I ever seen was pale in comparison to what you might run into with some of the other SOB out there..
As for the electric hitch, did the in-line fuse blow or was it the electric motor itself?? It's not common but, the fuse is design to blow..there have been some issues with wire being pinched in the past. Have your tech check the routing of the wire.
Good luck to you in all your resolutions..