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It's Here! Customer Advisory Board
All,
Several months ago when many of us were expressing our dissatisfaction with the quality of Airstream products some of us reached out to senior management looking for a solution. At the time Justin Humphrey's COO Airstream, Inc. personally responded to me that Airstream took our concerns seriously and was looking into a solution.
Well today I received another email from Justin outlining the Customer Advisory Board and a link to apply for consideration. I've spent a lot of time (not so much lately) on this board and have seen so many talented, insightful and passionate people/owners of Airstreams who would be great contributors as board members. Here is an overview of the program.
Program Details:
- Applicants to the Board, if selected, will be expected to participate in all Board sessions, except in the case of a personal emergency or professional obligation.
- Board meetings will take place quarterly: three virtual conferences and one in-person workshop at Airstream’s Jackson Center, OH corporate office and manufacturing facility.
- Airstream executives and associates will facilitate discussions and focus groups at Board meetings, compile key recommendations, and provide updates to members at ensuing meetings.
- Members will be asked to complete an individual survey following CAB sessions.
- Board members are appointed to a one-year term on the CAB.
- The 2019-2020 term begins on April 15, 2019, and ends March 31, 2020.
- Virtual meetings will take place in April and June of 2019 and in February 2020.
- The in-person meeting will be timed with the opening of Airstream’s new manufacturing facility in late 2019 or early 2020.
- It is likely that not all applicants to the Board will be selected. If you are not selected, we encourage you to apply again the following year.
- The CAB is an all-volunteer group. Membership on the Board is unpaid.
- However, members will receive reimbursement for any required travel, including the annual in-person Board meeting.
- All Board members must have a three-year-old or newer Airstream at the time the application is selected.
- Each member will be asked to sign an NDA regarding any new products or strategies that would be shared with the CAB.
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