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03-24-2014, 07:25 AM
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#1
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4 Rivet Member 
2008 20' Safari SE
Bangor
, Maine
Join Date: Jan 2012
Posts: 255
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Dyson AM04 & AM05 Hot + Cool heaters recall
Due to the popularity of these heaters on this forum (I am also a fan) I thought people would like to know that Dyson has issued a total recall on these heaters.
They will ship (both ways) and repair the fan free of charge and give you a new 2 year warrantee.
Details and to sign up are here: url=http://www.dyson.com/Fans-and-heaters/fan-heaters.aspx
-J
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03-24-2014, 09:48 AM
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#2
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2 Rivet Member 
2007 27' Classic FB
Castle Rock
, Colorado
Join Date: Aug 2010
Posts: 34
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Dyson
Thanks for sharing this information on Air Forums. We like our Dyson heater/fan. We have registered with Dyson for our return.
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03-24-2014, 11:16 AM
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#3
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Rivet Master 
1957 22' Caravanner
Port Hadlock
, Washington
Join Date: Dec 2008
Posts: 864
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Thanks, J.
I'll miss it while it's gone. 
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03-24-2014, 11:24 AM
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#4
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4 Rivet Member
2008 20' Safari SE
Bangor
, Maine
Join Date: Jan 2012
Posts: 255
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Yeah, I am debating when to send mine in. On one hand I have been using it and could use it over the next month, but I am concerned about using it. I will definitely miss it while it's being repaired.
-J
Quote:
Originally Posted by pbearsailor
Thanks, J.
I'll miss it while it's gone. |
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03-24-2014, 12:04 PM
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#5
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3 Rivet Member 
1971 23' Safari
Marietta
, Georgia
Join Date: Jan 2007
Posts: 218
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Thanks for the info on the recall. Both of ours are affected and will send them in for service.
__________________
- David
1971 23' Airstream Safari - "Moe"
2017 Ford F350 4x4 6.7 CCLB - Silver/Black - "Max"
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04-01-2014, 01:41 PM
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#6
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Rivet Master
2007 30' Classic
Oswego
, Illinois
Join Date: Jul 2010
Posts: 13,669
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Just took mine down to the UPS Store....pretty painless process. Now....if I can have it back for fall weather?????
Thanks for the heads up.
__________________
-Rich-
"If the women don't find you handsome, they should at least find you handy." - Red Green
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04-01-2014, 02:07 PM
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#7
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Rivet Master 
2012 27' Flying Cloud
W
, New England
Join Date: Oct 2012
Posts: 7,402
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Quote:
Originally Posted by dznf0g
Just took mine down to the UPS Store....pretty painless process. Now....if I can have it back for fall weather?????
Thanks for the heads up.
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Us too but I'm hoping to have mine back for our April trip to the mothership (that's GOT to be a song!! :-) ).
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04-07-2014, 08:05 PM
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#8
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Rivet Master
2012 28' International
Olympia
, Washington
Join Date: Sep 2012
Posts: 773
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I sent mine in today. I hope it doesn't take too long to get back, but I'm not optimistic.
__________________
Dave
2014 Ram 2500 CTD
Pro Pride
Centramatics
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04-08-2014, 04:33 AM
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#9
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4 Rivet Member
2008 20' Safari SE
Bangor
, Maine
Join Date: Jan 2012
Posts: 255
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It would be great if we could hear from the folks who have sent their fans in for repair how long it took them to get theirs back. Would help some of us in planning when to send ours in.
Thanks,
-J
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04-17-2014, 04:37 AM
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#10
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Rivet Master
2012 27' Flying Cloud
W
, New England
Join Date: Oct 2012
Posts: 7,402
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Quote:
Originally Posted by jpons
It would be great if we could hear from the folks who have sent their fans in for repair how long it took them to get theirs back. Would help some of us in planning when to send ours in.
Thanks,
-J
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We sent ours on 4/1. I just got an email this morning saying they received it. :-/
Oh well. Probably wont have it in time for colder camping....
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04-17-2014, 06:11 AM
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#11
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Rivet Master
2007 30' Classic
Oswego
, Illinois
Join Date: Jul 2010
Posts: 13,669
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With 1,000,000 of them to do, I'd bet it will be awhile. I haven't got my "received" email yet, but tracking showed it there on 4/2. Could be worse, you gotta think we were some of the first in line. The snail mail letter came last Friday, 4/11...That's how most people find out.
__________________
-Rich-
"If the women don't find you handsome, they should at least find you handy." - Red Green
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04-20-2014, 06:40 AM
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#12
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Rivet Master
2007 30' Classic
Oswego
, Illinois
Join Date: Jul 2010
Posts: 13,669
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Got my "received" email Sat.
__________________
-Rich-
"If the women don't find you handsome, they should at least find you handy." - Red Green
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04-30-2014, 05:40 PM
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#13
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Rivet Master
2012 27' Flying Cloud
W
, New England
Join Date: Oct 2012
Posts: 7,402
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Got an email today saying it is repaired, cleaned and will soon be on its way to me with a 2 year warranty. Since there wasn't a tracking number, I called their 866 number and was told there would be another email when shipped and that will have the tracking number.
While I'll probably not get it in time for our next semi-cold camping trip, I do have to say they are handling this pretty well!
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04-30-2014, 07:37 PM
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#14
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4 Rivet Member
2008 20' Safari SE
Bangor
, Maine
Join Date: Jan 2012
Posts: 255
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Thanks for the update that is great to hear. It's still pretty cold up here in the frigid north that is Maine so I have not sent mine in yet. But will probably do so in a couple of weeks.
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05-06-2014, 04:46 AM
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#15
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Rivet Master
2012 27' Flying Cloud
W
, New England
Join Date: Oct 2012
Posts: 7,402
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Received ours yesterday so just over a month start to finish. Not bad. Timing inconvenient but they really did everything right. Impressive problem resolution. No cost to send it back, complete repair/restoration, and 2 year warranty following the repair. Hope other companies take note of this approach!
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05-06-2014, 06:16 AM
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#16
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Rivet Master
2012 25' Flying Cloud
Berlin
, Maryland
Join Date: Jun 2011
Posts: 1,787
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Just wondering what the advantage s an having one of these or others like them when the AS has AC, a HP and a furnace.
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05-06-2014, 06:41 AM
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#17
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4 Rivet Member
2008 20' Safari SE
Bangor
, Maine
Join Date: Jan 2012
Posts: 255
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One of the advantages is not having to use propane to heat when at a campground with hookups. And some of us prefer a fan over using the AC most of the time.
Quote:
Originally Posted by urnmor
Just wondering what the advantage s an having one of these or others like them when the AS has AC, a HP and a furnace.
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05-06-2014, 08:25 AM
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#18
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Rivet Master
1957 22' Caravanner
Port Hadlock
, Washington
Join Date: Dec 2008
Posts: 864
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Quote:
Originally Posted by SteveSueMac
Received ours yesterday so just over a month start to finish. Not bad. Timing inconvenient but they really did everything right. Impressive problem resolution. No cost to send it back, complete repair/restoration, and 2 year warranty following the repair. Hope other companies take note of this approach!
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That's good news!
Hope I see mine soon. I went to Goodwill to get a cheap short term replacement since it's still chilly here. I miss the Dyson.
Steve
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05-17-2014, 05:17 PM
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#19
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Rivet Master
1957 22' Caravanner
Port Hadlock
, Washington
Join Date: Dec 2008
Posts: 864
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Mine just came back. Dyson handled this recall very well.
-steve
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05-17-2014, 05:43 PM
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#20
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Rivet Master
2007 30' Classic
Oswego
, Illinois
Join Date: Jul 2010
Posts: 13,669
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Hmmmm, still haven't seen mine?
__________________
-Rich-
"If the women don't find you handsome, they should at least find you handy." - Red Green
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