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Old 05-06-2014, 05:46 AM   #15
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Received ours yesterday so just over a month start to finish. Not bad. Timing inconvenient but they really did everything right. Impressive problem resolution. No cost to send it back, complete repair/restoration, and 2 year warranty following the repair. Hope other companies take note of this approach!
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Old 05-06-2014, 07:16 AM   #16
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Just wondering what the advantage s an having one of these or others like them when the AS has AC, a HP and a furnace.
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Old 05-06-2014, 07:41 AM   #17
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One of the advantages is not having to use propane to heat when at a campground with hookups. And some of us prefer a fan over using the AC most of the time.

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Just wondering what the advantage s an having one of these or others like them when the AS has AC, a HP and a furnace.
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Old 05-06-2014, 09:25 AM   #18
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Received ours yesterday so just over a month start to finish. Not bad. Timing inconvenient but they really did everything right. Impressive problem resolution. No cost to send it back, complete repair/restoration, and 2 year warranty following the repair. Hope other companies take note of this approach!
That's good news!

Hope I see mine soon. I went to Goodwill to get a cheap short term replacement since it's still chilly here. I miss the Dyson.

Steve
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Old 05-17-2014, 06:17 PM   #19
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Mine just came back. Dyson handled this recall very well.

-steve
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Old 05-17-2014, 06:43 PM   #20
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Hmmmm, still haven't seen mine?
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Old 05-18-2014, 07:33 AM   #21
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Hmmmm, still haven't seen mine?
That's odd. I think you and I both sent ours back on the same day. They said some would be repaired and some would be replaced. Maybe yours was in process and they decided they're going to replace it instead?

Good luck either way!
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Old 05-18-2014, 07:40 AM   #22
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Sent mine on May 5 and got the e-mail saying it was received this morning, May 18. Hopefully it'll be back soon but I'm in FL so not likely to have any use for it any time soon beyond running the fan at night for white noise.
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Old 05-18-2014, 09:04 AM   #23
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That's odd. I think you and I both sent ours back on the same day. They said some would be repaired and some would be replaced. Maybe yours was in process and they decided they're going to replace it instead?

Good luck either way!
Yeah, something's off.

Sent from my XT907 using Airstream Forums mobile app
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Old 05-18-2014, 11:55 AM   #24
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Yeah, something's off.

Sent from my XT907 using Airstream Forums mobile app
Now I know why, I sent one in and I got 2 back. .
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Old 05-18-2014, 12:34 PM   #25
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Now I know why, I sent one in and I got 2 back. .
Nice! Ya never know, but I haven't even got the "look out, here it comes" email.
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Old 05-18-2014, 01:00 PM   #26
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Bluto - maybe you can send your extra one to dznfog. :-)
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Old 05-18-2014, 01:15 PM   #27
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Nah, they'll get me mine. I really don't need it for awhile anyway.
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Old 05-20-2014, 04:12 PM   #28
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Sooo, I just decided to call. Mine showed a problem and was removed from the normal clean and retrofit process for further breakdown. I may get mine back or a new one. Wonder how close I was to burning the joint down?

ETA: June 5th or so.
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