Reply
 
Thread Tools Search this Thread Display Modes
 
Old 08-12-2017, 11:51 AM   #1
2 Rivet Member
 
2017 16' Sport
Malibu , California
Join Date: Jul 2017
Posts: 20
AS Quality?

I expected high quality when I took delivery of my first AS, 2017 16 Bambi. Dead battery before first trip, rear compartment lock on one side stuck now and I am seeing rust on step in a dozen places as well as some rust starting on A frame and some paint bubbles with rust under.

Am I wrong to be worried?
__________________

__________________
Garfish is offline   Reply With Quote
Old 08-12-2017, 11:57 AM   #2
Rivet Master
 
lsbrodsky's Avatar
 
2012 25' FB International
Trent Woods , North Carolina
Join Date: May 2013
Posts: 1,687
Better read some of the many threads about lack of AS quality these days. Apparently there are some trailers that are trouble free...or we do not hear about them. But many threads here discuss unacceptable quality problems generally attributed to higher production rates. Nevertheless, QC is lacking.

Larry
__________________

__________________
lsbrodsky is offline   Reply With Quote
Old 08-12-2017, 12:42 PM   #3
2 Rivet Member
 
2017 16' Sport
Malibu , California
Join Date: Jul 2017
Posts: 20
One more

Has to go back to dealer so they can drill rivets and remove several walls to replace HDMI cable. TV end was pulled out of the metal end and jammed back against the TV connector so it would not be noticed right away. AS hands did this
__________________
Garfish is offline   Reply With Quote
Old 08-12-2017, 12:44 PM   #4
Rivet Master
 
2017 30' Classic
Titusville , Florida
Join Date: Dec 2016
Posts: 567
Yup. Sounds about right and normal. Keep reading the forum and learn how to do repair on your own. Most issues aren't worth dragging your trailer back to the dealer. Some may be an issue that do need to be addressed. If this is your first RV you may have a steep learning curve but regular maintenance can prevent a lot of trouble.
__________________
Lauri
kendrick.l.j is offline   Reply With Quote
Old 08-12-2017, 12:45 PM   #5
explorer
 
2010 30' Flying Cloud
On the Road Full Time , Utah
Join Date: Aug 2015
Posts: 404
2013 was when quality really started slipping. I think 2006-2012 were the golden years.
__________________
2007 Ocean Breeze 23D "Reynold"
1997 7.3L Diesel Ford 4x4 High-Top Van, Fred
Follow our journey living and working from the road full-time: https://themoreweexplore.com
explore more is offline   Reply With Quote
Old 08-12-2017, 01:01 PM   #6
Rivet Master
 
dkottum's Avatar
 
2012 25' Flying Cloud
Battle Lake , Minnesota
Join Date: Jun 2009
Posts: 7,716
You have what you have, and a metal trailer needs additional corrosion protection when exposed to salt in the air (the beach). Stock up on CorrosionX prevention and use it on all exposed steel, shell rivets and edges, hinges and light bezels before heading into these environments. Repaint the affected areas when you can, use acrylic clear coat on any shell nicks or corrosion.

We learned early, used a simple corrosion prevention plan as needed, have never had any corrosion on or under our Airstream anywhere in six years. Spent months right on Calif beaches, but wiped the entire trailer down and sprayed underbody steel with CorrosionX before going there, washed well afterwards and when reasonable during the stays on the beach.

Not unusual for RV's (including $400,000 motorhomes) to come with many assembly defects, you can count on it. Work through them, periodically inspect and maintain your Airstream and you will do well.
__________________
Doug and Cheryl
2012 FC RB, Michelin 16, ProPride 1400
2016 Ram 1500 Laramie Crew Cab 4X4 Ecodiesel 3.92 axles

The Truth is More Important Than the Facts
dkottum is offline   Reply With Quote
Old 08-12-2017, 01:57 PM   #7
Rivet Master
 
AWCHIEF's Avatar
 
2006 23' Safari SE
Biloxi , Mississippi
Join Date: Nov 2011
Posts: 8,138
Images: 33
If new owners accept defects even minor ones and do not report ALL defects Airstream can not be expected to improve their QC. Airstream claims they have hired new QC staff, improving new employee training and more direct supervision. They also are improving dealership tech training and holding the dealerships to a higher standard. Time will tell if this will result in improved QC and greater customer satisfaction.
__________________
MICHAEL

Do you know what a learning experience is? A learning experience is one of those things that says "You know that thing that you just did? Don't do that."
AWCHIEF is offline   Reply With Quote
Old 08-12-2017, 02:28 PM   #8
1 Rivet Member
 
2017 16' Sport
Cambridge , Massachusetts
Join Date: Apr 2017
Posts: 16
I'm treating my 2018 Sport like a custom home, recording all defects and will be bringing my punchlist to AS. Already had to get the door adjusted and the deadbolt assembly replaced.

Table leg is defective and won't lock into place and I'm sure there will be more. AS is hearing about ALL of it, especially while under warranty. Just a pain to have to deal with and very disappointing for the money.
__________________
jamesonb is offline   Reply With Quote
Old 08-12-2017, 02:44 PM   #9
Half a Rivet Short
 
2017 30' Classic
Carlisle , Pennsylvania
Join Date: May 2017
Posts: 3,527
Hi

.... I seem to have been hearing "Airstream makes nothing but crap" as long as I've had the ability to listen. That goes back into the 1950's. Anybody who believes there were "good old days" when everything was perfect didn't listen "back in the "good old days".

Bob
__________________
uncle_bob is offline   Reply With Quote
Old 08-12-2017, 02:58 PM   #10
2 Rivet Member
 
2017 26' Flying Cloud
Zionsville , Indiana
Join Date: Sep 2016
Posts: 34
Our 2017 FC 26U had a significant amount of production trash behind the cabinets and in the storage areas. The furnace ductwork was poorly routed and pinched closed in several areas. The header above the bathroom door was never attached to the forward side of the door jamb and the bathroom wall began to separate at the door jamb. The entry door leaked like a waterfall when it rained. Also discovered the transfer switch operated intermittently when the front generator plug was used. Also had some pretty big gaps open where the wiring and propane lines penetrated the floor.

I cleaned up the trash and fixed the ductwork myself. I also sealed up the gaps with expanding foam. The header, wall separation, door leak, and transfer switch were corrected at the factory service center in Jackson Center.

We left the unit there for two weeks for the work to be done. They did a remarkable job. They actually replaced the entire wall and bathroom door. The entry door need adjustment and was missing caulk. The door repair was tested by several heavy rain downpours and not a drop of water came in. Have yet to test the transfer switch.

Yes the quality has issues. However, if you can get it back to JC for the repairs, they do an awesome job in correcting the production issues.
__________________
DRPREECE is offline   Reply With Quote
Old 08-12-2017, 03:36 PM   #11
Rivet Master
 
rodsterinfl's Avatar

 
2006 25' Safari
Fort Myers , Florida
Join Date: Oct 2011
Posts: 2,429
Images: 8
Quote:
Yes the quality has issues. However, if you can get it back to JC for the repairs, they do an awesome job in correcting the production issues.
Yes, it also speaks to the benefit of a good used model that the problems have been fixed. I say this because just recently I ran into an Airstream snob who talked badly about models older than a few years as being built badly compared to the newer ones and it got worse when I mentioned my 2006 model. I compliment people on their stream as a decision but geez. I CHOSE a Safari and, at the time, could have gone for the 2010-2011 Flying Cloud 25 RB twin but chose to save some money. I have seen vintage trailers that I really liked and also new ones but I don't normally trash other people's choice- may speak my mind on a feature but... (don't like the heated floors thing)

I am not sure that there are bad model years but I do believe there are bad trailers based on peoples' sharing. It seems more a handmade thing. Some better than others with variance in quality.
__________________
WBCCI 8653/AIR 60240
2017 Ford F-150 3.5 Ecobeast Gen 2 3.55 Platinum
rodsterinfl is offline   Reply With Quote
Old 08-12-2017, 04:33 PM   #12
3 Rivet Member
 
2004 30' Classic
Hillsborough , New Jersey
Join Date: Apr 2009
Posts: 189
AS quality control

Quote:
Originally Posted by explore more View Post
2013 was when quality really started slipping. I think 2006-2012 were the golden years.
We have a 2004 Classic 30 footer, so maybe that was a "silver" year??

We bought it used in 2006 and like many of you, we found a number of quality control issues. I wrote a long letter to Airstream listing all of the issues. I also told and wrote them that we thought that we were buying the "Cadillac" of trailers and that we were surprised to find out that it wasn't.

We took it back to the factory in 2007 and spend 2 or 3 nights at the "circle" camping sites that Airstream provides. They did a good job fixing a number of issues under warranty and non-warranty issues at a reasonable cost. The trailer sat in Florida unused for about a year,giving the mice a chance to set up a household, and doing some damage.

Over the years I still have corrected or modified some 30 different problems myself. If I have to call the factory about an issue they are very good about providing information about how to fix a problem.

One issue at the time was aluminum corrosion known as "filliform" .
I sprayed some WD 40 on a few spots were it started and that pretty much stopped that in its tracks. I haven't seen any posts lately on that topic so maybe that issue has been resolved.

You'll find that with experience and reading tips on this forum that you can repair many issues yourself.

We really like our trailer and have visited all of the states from the Rockies and to the east of them. Our intention is to keep it as long as possible.

Happy travels!!

Wolf146
__________________
wolf146 is offline   Reply With Quote
Old 08-12-2017, 07:27 PM   #13
Rivet Master
 
rodsterinfl's Avatar

 
2006 25' Safari
Fort Myers , Florida
Join Date: Oct 2011
Posts: 2,429
Images: 8
Quote:
One issue at the time was aluminum corrosion known as "filliform" .
I sprayed some WD 40 on a few spots were it started and that pretty much stopped that in its tracks. I haven't seen any posts lately on that topic so maybe that issue has been resolved.
Oh boy. That thread is still alive and kicking with hundreds of pages of posts. I do not think that issue would ever be resolved with the use of coated aluminum. Airstream is not unique in that issue either. I have it on my three year old Sendel Wheels and now I see it on my hub covers on my truck.
__________________
WBCCI 8653/AIR 60240
2017 Ford F-150 3.5 Ecobeast Gen 2 3.55 Platinum
rodsterinfl is offline   Reply With Quote
Old 08-12-2017, 07:47 PM   #14
Airstreamer In Training
 
FCStreamer's Avatar
 
2014 30' Flying Cloud
Tampa , Florida
Join Date: May 2016
Posts: 1,263
Blog Entries: 1
Well, for the record I bought a used 2014 with 18 months on the clock. It has been virtually problem free. A couple of little things here and there, nothing major. I am very satisfied with the excellent quality I have observed in my trailer. YMMV.
__________________

__________________
2014 Airstream Flying Cloud 30 Recliner - WBCCI #4850 - AIR #110821
2013 Cadillac Escalade Tow Vehicle, Equal-i-zer Hitch
Visit Our Flying Cloud blog for my latest adventure!
FCStreamer is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
59 vs 67 interior quality JimC General Interior Topics 2 05-19-2003 08:26 PM
Thoughts on quality and prices ipso_facto Our Community 4 04-29-2003 09:04 PM
No comparison in quality! Debbie 2002 - 2005 International 1 01-17-2003 05:23 PM
RV Antifreeze Quality jcanavera Winterizing, Storage, Carports & Covers 8 11-27-2002 04:32 PM
looking for info-questions about airstream quality jclem Our Community 4 10-06-2002 03:28 PM


Virginia Campgrounds

Reviews provided by




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 02:42 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.

Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.